Brewing service quality in higher education: Characteristics of ingredients that make up the recipe

Quality Assurance in Education

Volumn 16, Issue 3, 2008, Pages 266-286

  Yeo, Roland K ^a  

^a KING FAHD UNIVERSITY OF PETROLEUM AND MINERALS   (Saudi Arabia)

Author keywords

Higher education; Service quality assurance; SERVQUAL; Singapore

Indexed keywords

EID: 48549101965     PISSN: 09684883     EISSN: None     Source Type: Journal    
DOI: 10.1108/09684880810886277     Document Type: Article

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