-
1
-
-
0042229452
-
Total quality management in public health care: A study of Italian and Irish hospitals
-
Adinolfi P. 2003. Total quality management in public health care: a study of Italian and Irish hospitals. Total Quality Management and Business Excellence 14(2): 141-150.
-
(2003)
Total Quality Management and Business Excellence
, vol.14
, Issue.2
, pp. 141-150
-
-
Adinolfi, P.1
-
2
-
-
43849111515
-
Health sector reform in Turkey: Old policies new politics
-
Paper presented at the, April 1-2; Bath, UK
-
Agartan TI. 2005. Health sector reform in Turkey: Old policies new politics. Paper presented at the 2005 ESPANET Young Researchers Workshop, April 1-2; Bath, UK.
-
(2005)
2005 ESPANET Young Researchers Workshop
-
-
Agartan, T.I.1
-
3
-
-
0442322948
-
Management as an agent of cultural change in the Turkish public sector
-
Ates H. 2004. Management as an agent of cultural change in the Turkish public sector. Journal of Public Administration Research and Theory 14(1): 33-58.
-
(2004)
Journal of Public Administration Research and Theory
, vol.14
, Issue.1
, pp. 33-58
-
-
Ates, H.1
-
4
-
-
43849110567
-
Reforming public management and managing reform in Turkey
-
TUSIAD: Washington Office
-
Beris Y, Dicle E. 2004. Reforming public management and managing reform in Turkey. Turkey in Focus, TUSIAD: Washington Office.
-
(2004)
Turkey in Focus
-
-
Beris, Y.1
Dicle, E.2
-
5
-
-
84986101181
-
Process management practices and quality systems standards: Risks and opportunities of the new ISO 9001 certification
-
Biazzo S, Bernardi G. 2003. Process management practices and quality systems standards: risks and opportunities of the new ISO 9001 certification. Business Process Management Journal 9(2): 149-169.
-
(2003)
Business Process Management Journal
, vol.9
, Issue.2
, pp. 149-169
-
-
Biazzo, S.1
Bernardi, G.2
-
6
-
-
29544440040
-
Power distance
-
House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V eds, Sage Publications: Thousand Oaks, CA;
-
Carl D, Gupta V, Javidan M. 2004. Power distance. In Culture, Leadership and Organizations: The GLOBE Study of 62 Societie, House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V (eds). Sage Publications: Thousand Oaks, CA; 513-563.
-
(2004)
Culture, Leadership and Organizations: The GLOBE Study of 62 Societie
, pp. 513-563
-
-
Carl, D.1
Gupta, V.2
Javidan, M.3
-
7
-
-
16544368008
-
Measuring performance improvement: Total organizational commitment or clinical specialization
-
Caron A, Neuhauser D, Aron DC, Jones P. 2004. Measuring performance improvement: total organizational commitment or clinical specialization. Quality Management in Health Care 13(4): 210-215.
-
(2004)
Quality Management in Health Care
, vol.13
, Issue.4
, pp. 210-215
-
-
Caron, A.1
Neuhauser, D.2
Aron, D.C.3
Jones, P.4
-
10
-
-
29544440281
-
Individualism and collectivism
-
House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V eds, Sage Publications: Thousand Oaks, CA;
-
Gelfan MJ, Bhawuk DPS, Nishii LH, Bechtold DJ. 2004. Individualism and collectivism. In Culture, Leadership and Organizations: The GLOBE Study of 62 Societie, House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V (eds). Sage Publications: Thousand Oaks, CA; 437-463.
-
(2004)
Culture, Leadership and Organizations: The GLOBE Study of 62 Societie
, pp. 437-463
-
-
Gelfan, M.J.1
Bhawuk, D.P.S.2
Nishii, L.H.3
Bechtold, D.J.4
-
11
-
-
43849084032
-
-
Department of European Union Coordination, The Ministry of Health of Turkey
-
Giray AU. 2003. Health system Turkey 2002. Department of European Union Coordination, The Ministry of Health of Turkey.
-
(2003)
Health system Turkey 2002
-
-
Giray, A.U.1
-
13
-
-
0036134855
-
Empirical support for the Baldrige Award framework in U.S. hospitals
-
Goldstein SM, Schweikhart SB. 2002. Empirical support for the Baldrige Award framework in U.S. hospitals. Health Care Management Review 27(1): 62-75.
-
(2002)
Health Care Management Review
, vol.27
, Issue.1
, pp. 62-75
-
-
Goldstein, S.M.1
Schweikhart, S.B.2
-
14
-
-
84986076173
-
National cultural differences in theory and practice: Evaluating Hofstede's national cultural framework
-
Harvey F. 1997. National cultural differences in theory and practice: evaluating Hofstede's national cultural framework. Information Technology and People 10(2): 132-146.
-
(1997)
Information Technology and People
, vol.10
, Issue.2
, pp. 132-146
-
-
Harvey, F.1
-
15
-
-
0003610739
-
-
Harvard University Press: Cambridge, Massachusetts
-
Hirschman AO. 1972. Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States. Harvard University Press: Cambridge, Massachusetts.
-
(1972)
Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States
-
-
Hirschman, A.O.1
-
19
-
-
4344676321
-
-
Sage Publications: Thousand Oaks, CA
-
House RJ, Hanges PJ, Javidan M, Doffman PW, Gupta V. 2004. Culture, Leadership and Organizations: The GLOBE Study of 62 Societies. Sage Publications: Thousand Oaks, CA.
-
(2004)
Culture, Leadership and Organizations: The GLOBE Study of 62 Societies
-
-
House, R.J.1
Hanges, P.J.2
Javidan, M.3
Doffman, P.W.4
Gupta, V.5
-
20
-
-
29544443238
-
Performance orientation
-
House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V eds, Sage Publications: Thousand Oaks, CA;
-
Javidan M. 2004. Performance orientation. In Culture, Leadership and Organizations: The GLOBE Study of 62 Societies, House RJ, Hanges PJ, Javidan M, Dorfman PW, Gupta V (eds). Sage Publications: Thousand Oaks, CA; 239-281.
-
(2004)
Culture, Leadership and Organizations: The GLOBE Study of 62 Societies
, pp. 239-281
-
-
Javidan, M.1
-
21
-
-
4344645649
-
Assessing public management reform in an international context
-
Jones LR, Kettl DF. 2003. Assessing public management reform in an international context. International Public Management Review 4(1): 1-19.
-
(2003)
International Public Management Review
, vol.4
, Issue.1
, pp. 1-19
-
-
Jones, L.R.1
Kettl, D.F.2
-
22
-
-
0033917445
-
Re-engineering trust: The adaptation of four models for external quality assurance of health care services in Western European health care systems
-
Klazinga N. 2000. Re-engineering trust: the adaptation of four models for external quality assurance of health care services in Western European health care systems. International Journal for Quality in Health Care 12(3): 183-189.
-
(2000)
International Journal for Quality in Health Care
, vol.12
, Issue.3
, pp. 183-189
-
-
Klazinga, N.1
-
23
-
-
20444462019
-
The role of clinical and process quality in achieving patient satisfaction in hospitals
-
Marley KA, Collier DA, Goldstein SM. 2004. The role of clinical and process quality in achieving patient satisfaction in hospitals. Decision Sciences 35(3): 349-369.
-
(2004)
Decision Sciences
, vol.35
, Issue.3
, pp. 349-369
-
-
Marley, K.A.1
Collier, D.A.2
Goldstein, S.M.3
-
24
-
-
0030436094
-
Impact of culture on performance management in developing countries
-
Mendonca M, Kanungo RN. 1996. Impact of culture on performance management in developing countries. International Journal of Manpower 17(4/5): 65-73.
-
(1996)
International Journal of Manpower
, vol.17
, Issue.4-5
, pp. 65-73
-
-
Mendonca, M.1
Kanungo, R.N.2
-
25
-
-
34447498684
-
Performance improvement based on integrated quality management models: What evidence do we have? A systematic literature review
-
Minkman M, Ahaus K, Huijsman R. 2007. Performance improvement based on integrated quality management models: what evidence do we have? A systematic literature review. International Journal for Quality in Health Care 19(2): 90-104.
-
(2007)
International Journal for Quality in Health Care
, vol.19
, Issue.2
, pp. 90-104
-
-
Minkman, M.1
Ahaus, K.2
Huijsman, R.3
-
26
-
-
43849102324
-
-
Office of the President of Turkish Republic, retrieved in February 2007 from
-
Office of the President of Turkish Republic, retrieved in February 2007 from http://www.tccb.gov.tr/tr & lowbar;html/ACIKLAMALAR/ 03.08.2004-2819.html
-
-
-
-
27
-
-
33644489539
-
Evaluating the impact of organizational reforms in hospitals
-
Preker AS, Harding A eds, World Bank Publications: Washington, DC;
-
Over M, Watanabe N. 2003. Evaluating the impact of organizational reforms in hospitals. In Innovations in Health Service Delivery: The Corporatization of Public Hospitals, Preker AS, Harding A (eds). World Bank Publications: Washington, DC; 105-166.
-
(2003)
Innovations in Health Service Delivery: The Corporatization of Public Hospitals
, pp. 105-166
-
-
Over, M.1
Watanabe, N.2
-
28
-
-
0030334855
-
Medical participation in and leadership of quality programmes
-
Ovretveit J. 1996. Medical participation in and leadership of quality programmes. Journal of Management in Medicine 10(5): 21-28.
-
(1996)
Journal of Management in Medicine
, vol.10
, Issue.5
, pp. 21-28
-
-
Ovretveit, J.1
-
30
-
-
0003615261
-
-
2nd edn, University Press of Kansas: Lawrence
-
Peters BG. 2001. The Future of Governing (2nd edn). University Press of Kansas: Lawrence.
-
(2001)
The Future of Governing
-
-
Peters, B.G.1
-
31
-
-
0031161120
-
Nationality vs. industry cultures: Which has a greater effect on managerial behavior?
-
Pizzam A, Pine R, Mok C, Shin JY. 1997. Nationality vs. industry cultures: which has a greater effect on managerial behavior? International Journal of Hospitality Management 16(2): 127-145.
-
(1997)
International Journal of Hospitality Management
, vol.16
, Issue.2
, pp. 127-145
-
-
Pizzam, A.1
Pine, R.2
Mok, C.3
Shin, J.Y.4
-
32
-
-
0030306365
-
Culture: The missing concept in organization studies
-
Schein E. 1996. Culture: the missing concept in organization studies. Administrative Science Quarterly 41(2): 229-240.
-
(1996)
Administrative Science Quarterly
, vol.41
, Issue.2
, pp. 229-240
-
-
Schein, E.1
-
34
-
-
0036029226
-
The international applicability of New Public Management: Lessons from Turkey
-
Sozen S, Shaw I. 2002. The international applicability of New Public Management: lessons from Turkey. The International Journal of Public Sector Management 15(6): 475-486.
-
(2002)
The International Journal of Public Sector Management
, vol.15
, Issue.6
, pp. 475-486
-
-
Sozen, S.1
Shaw, I.2
-
35
-
-
0034564604
-
Benefits of on ISO 9001 certification - the case of a Swiss regional hospital
-
Staines A. 2000. Benefits of on ISO 9001 certification - the case of a Swiss regional hospital. International Journal of Health Care Quality Assurance 13(1): 27-33.
-
(2000)
International Journal of Health Care Quality Assurance
, vol.13
, Issue.1
, pp. 27-33
-
-
Staines, A.1
-
37
-
-
43849110416
-
Paranin golgesini kaldirin. [Remove the shadow of money]
-
28 April 2003. Available at
-
Top B. 2003. Paranin golgesini kaldirin. [Remove the shadow of money]. Radikal Daily Turkish Newspaper. 28 April 2003. Available at http:// www.radikal.com.tr/haber.php?haberno=73504
-
(2003)
Radikal Daily Turkish Newspaper
-
-
Top, B.1
-
38
-
-
43849092090
-
-
Topuz A. 2004. Cumhuriyet halk partisi, TBMM Grup Konusmalari [Republican People's Party Speeches at the Turkish Grand National Assembly group meetings on 6 January 2004]. Retrieved in February, 2007 from http://www.chp.org.tr /index.php?module=news&page=readmore&news_id=4
-
Topuz A. 2004. Cumhuriyet halk partisi, TBMM Grup Konusmalari [Republican People's Party Speeches at the Turkish Grand National Assembly group meetings on 6 January 2004]. Retrieved in February, 2007 from http://www.chp.org.tr /index.php?module=news&page=readmore&news_id=4
-
-
-
-
39
-
-
43849085613
-
-
Turk Saglik-Sen. 2004. Saglik bakanligi'nin hazirladigi saglikta donusum programina iliskin Turk Saglik-Sen'in Raporu. [The Report of Turk Saglik-Sen regarding the MoH's Transformation in Health Program]. Publication no. 6, Turkey: Ankara.
-
Turk Saglik-Sen. 2004. Saglik bakanligi'nin hazirladigi saglikta donusum programina iliskin Turk Saglik-Sen'in Raporu. [The Report of Turk Saglik-Sen regarding the MoH's Transformation in Health Program]. Publication no. 6, Turkey: Ankara.
-
-
-
-
40
-
-
33747147730
-
The effects of ISO 9001 on firms' productive efficiency
-
Tzelepis D, Tsekouras K, Skuras D, Dimara E. 2006. The effects of ISO 9001 on firms' productive efficiency. International Journal of Operations and Production Management 26(10): 1146-1165.
-
(2006)
International Journal of Operations and Production Management
, vol.26
, Issue.10
, pp. 1146-1165
-
-
Tzelepis, D.1
Tsekouras, K.2
Skuras, D.3
Dimara, E.4
-
41
-
-
33748750097
-
-
Van Den Heuvel J, Bogers JJC, Does RJ, Van Dijk SL, Berg M. 2006. Quality management: does it pay off? Quality Management in Health Care 15(3): 137-149.
-
Van Den Heuvel J, Bogers JJC, Does RJ, Van Dijk SL, Berg M. 2006. Quality management: does it pay off? Quality Management in Health Care 15(3): 137-149.
-
-
-
-
43
-
-
43849090326
-
Saglikta donusum programi ve gercekler [Transformation in health program and the truth]
-
January 12
-
Yeldan E. 2005. Saglikta donusum programi ve gercekler [Transformation in health program and the truth]. Cumhuriyet Gazetesi; January 12, 2005.
-
(2005)
Cumhuriyet Gazetesi
-
-
Yeldan, E.1
-
44
-
-
1542629750
-
Obstacles to the application of total quality management in health-care organizations
-
Zabada C, Rivers PA, Munchus G. 1998. Obstacles to the application of total quality management in health-care organizations. Total Quality Management 9(1): 57-66.
-
(1998)
Total Quality Management
, vol.9
, Issue.1
, pp. 57-66
-
-
Zabada, C.1
Rivers, P.A.2
Munchus, G.3
|