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Volumn 9, Issue 1, 1998, Pages 57-66

Obstacles to the application of total quality management in health-care organizations

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EID: 1542629750     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412989261     Document Type: Article
Times cited : (52)

References (15)
  • 1
    • 0005409651 scopus 로고
    • The implementation of total quality management in hospitals: How good is the fit?
    • ARNDT, M. & BIGELOW, B. (1995) The implementation of total quality management in hospitals: how good is the fit?, Health Care Management Review, 20, pp. 7-14.
    • (1995) Health Care Management Review , vol.20 , pp. 7-14
    • Arndt, M.1    Bigelow, B.2
  • 5
    • 1542776597 scopus 로고
    • The role of consumer behavior in the outcome of health services intervention
    • R. GREENE (ED.) New York, Ballinger
    • GREENE, R., SIMMONS, J. & GOLDEN, J. (1976) The role of consumer behavior in the outcome of health services intervention. In: R. GREENE (ED.) Assuring Quality in Medical Care: The State of the Art (New York, Ballinger).
    • (1976) Assuring Quality in Medical Care: The State of the Art
    • Greene, R.1    Simmons, J.2    Golden, J.3
  • 7
    • 21844509265 scopus 로고
    • Total quality management transfer to small and medium industries in Malaysia by SIRIM
    • HO, S. & CICMIL, S. (1995) Total quality management transfer to small and medium industries in Malaysia by SIRIM, Total Quality Management, 8, pp. 273-285.
    • (1995) Total Quality Management , vol.8 , pp. 273-285
    • Ho, S.1    Cicmil, S.2
  • 8
    • 0002599617 scopus 로고
    • Total quality management and employee involvement: Are they compatible?
    • LAWLER, E. III (1994) Total quality management and employee involvement: are they compatible?, Academy of Management Executive, 8, pp. 68-76.
    • (1994) Academy of Management Executive , vol.8 , pp. 68-76
    • Lawler III, E.1
  • 11
    • 0029631947 scopus 로고
    • Transformation: The new knowledge needed for health care administrators
    • REINERTSEN, L.J. (1995) Transformation: the new knowledge needed for health care administrators, Journal of Health Administration Education, 13, pp. 39-51.
    • (1995) Journal of Health Administration Education , vol.13 , pp. 39-51
    • Reinertsen, L.J.1
  • 13
    • 21844501398 scopus 로고
    • Total quality management in hospitals
    • SHORT, P.J. & RAHIM, M.A. (1995) Total quality management in hospitals, Total Quality Management, 6, pp. 255-263.
    • (1995) Total Quality Management , vol.6 , pp. 255-263
    • Short, P.J.1    Rahim, M.A.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.