The role of quality in e-procurement performance: An empirical analysis

Journal of Operations Management

Volumn 26, Issue 3, 2008, Pages 407-425

  Vaidyanathan, Ganesh ^a   Devaraj, Sarv ^b  

^a INDIANA UNIVERSITY SOUTH BEND   (United States)

^b UNIVERSITY OF NOTRE DAME   (United States)

Author keywords

e Procurement; Information flow; Logistics fulfillment; Quality; Satisfaction

Indexed keywords

CUSTOMER SATISFACTION; INFORMATION MANAGEMENT; OPERATING COSTS; QUALITY MANAGEMENT; SUPPLY CHAIN MANAGEMENT;

E-PROCUREMENT; INFORMATION FLOW; LOGISTICS FULFILLMENT;

ELECTRONIC COMMERCE;

EID: 42049116288     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2007.08.004     Document Type: Article

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