Value in use through service experience

Managing Service Quality: An International Journal

Volumn 18, Issue 2, 2008, Pages 112-126

  Sandström, Sara ^a   Edvardsson, B ^a   Kristensson, Per ^a   Magnusson, Peter ^a  

^a KARLSTAD UNIVERSITY   (Sweden)

Author keywords

Customer satisfaction; Functional differentiation; Services; Value in use pricing

Indexed keywords

EID: 40949099947     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520810859184     Document Type: Article

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