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Volumn 81, Issue 1, 2008, Pages 29-46

Can't serve customers right? An indirect effect of co-workers' counterproductive behaviour in the service environment

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EID: 40549111939     PISSN: 09631798     EISSN: None     Source Type: Journal    
DOI: 10.1348/096317907X203742     Document Type: Article
Times cited : (13)

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