Service leader interaction behaviors: Comparing employee and manager perspectives

Group and Organization Management

Volumn 30, Issue 5, 2005, Pages 456-486

  Testa, Mark R ^a   Ehrhart, Mark G ^a,b  

^a SAN DIEGO STATE UNIVERSITY   (United States)

^b SAN DIEGO STATE UNIVERSITY   (United States)

Author keywords

Critical incidents; Leader behavior; Management; Service leadership

Indexed keywords

EID: 25444514463     PISSN: 10596011     EISSN: None     Source Type: Journal    
DOI: 10.1177/1059601104269109     Document Type: Review

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