How can B2B e-marketplaces (EM) enhance the quality of supply chain?

IFIP International Federation for Information Processing

Volumn 255, Issue , 2008, Pages 857-867

  Movahedi, Bahar ^a   Lavassani, Kayvan M ^a   Kumar, Vinod ^a  

^a CARLETON UNIVERSITY   (Canada)

Author keywords

E Business; E Commerce; Electronic marketplace; Interorganizational enterprise systems; Supply chain management

Indexed keywords

COMPETITION; ELECTRONIC COMMERCE; ENTERPRISE RESOURCE PLANNING; RESEARCH; SOCIETIES AND INSTITUTIONS; SUPPLY CHAIN MANAGEMENT;

COMMUNICATION TECHNOLOGIES; COMPETITIVE ADVANTAGE; EBUSINESS; ELECTRONIC MARKETPLACES; ENTERPRISE SYSTEM; QUALITY OF SUPPLY; SUPPLY CHAIN MANAGEMENTS (SCM); TECHNOLOGICAL TOOLS;

INFORMATION SYSTEMS;

EID: 38049075981     PISSN: 15715736     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-0-387-76312-5_8     Document Type: Conference Paper

References (47)

1. C.J. Robinson and M.K. Malhotra, Defining the concept of supply chain quality management and its relevance to academic and industrial practice. Int. J, Production Economics. Volume 96, pp.315-337, (2005).
2. Chen and Paulraj, Understanding supply chain management: Critical research and a theoretical framework, International Journal of Production Research. Volume 42, Number 1, pp.131-163, (2004).
3. Supply Chain Council, Supply-chain operations reference model overview of SCOR version 5.0. (2001). http://www.supplycbain.org
4. C-H. Kuei, C.N. Madu, C. Lin, and W.S. Chow. Developing supply chain strategies based on the survey of supply chain quality and technology management, International Journal of Quality & Reliability Management. Volume 19, Number 7, pp.889-901, (2002).
5. D.A. Garvin, Competing on the Eight Dimensions of Quality, Harvard Business Review. Volum 65, Number 6, pp.101-109, (1987).
6. L.L. Berry and A. Parasuraman, Marketing Services - Competing through Quality (The Free Press: New York, NY, 1991).
7. C.N. Madu and A. A. Madu, Dimensions of e-quality, International Journal of Quality & Reliability Management. Volume 19, Number 3, pp.246-58, (2002).
8. C.N. Madu and A. A. Madu, E-quality in an integrated enterprise, The TQM Magazine. Volume 15, Number 3, pp.127-136, (2003).
9. D.A. Garvin, Competing on the eight dimensions of quality, Unconditional Quality, Harvard Business Review, pp.43-51, (1991).
10. M.M. Chiu and G. Lin, Collaborative supply chain planning using the artificial neural network approach, Journal of Manufacturing Technology Management. Volume 15, Number 8, pp.787-796, (2004).
11. J. Olhager and E. Selldin, Supply chain management survey of Swedish manufacturing firms, International Journal of Production Economics Volume 89, pp.353-361, (2004).
12. S. Yossi, Building a Resilient Supply Chain, HBR newsletter. Volume 1, Number 8, pp.l-4, (2005).
13. B.M. Beamon and M.W. Tonja, A Process Quality Model for the Analysis, Improvement, and Control of Supply Chain Systems, Logistics Information Management. Volume 11, Number 2, pp.105-113, (1998).
14. J. Van and D. Vorst, Performance Measurement in Agri-food Supply-Chain Networks, Quantifying the agri-food supply chain, eds. C.J.M. Ondersteijn, J.H.M. Wijnands, R.B.M. Huime and O.V. Kooten (Springer: Netheriands, 2006), pp. 13-24.
15. J. Li and L. Li, On the Critical Success Factors for B2B E-marketpIace, in Proc. of the 7th international conference on Electronic commerce ISBN: 1-59593-112-0 (2005), pp.119-122.
16. P. Ward, Cash-to-cash is what counts. Journal of Commerce. Volume 5, Number 7, p.54, (2004).
17. C. Kuei and C. Madu, Identifying critical success factors for supply chain quality management, Asia Pacific Management Review. Volume 6, Number 4, pp.409-423, (2001).
18. H. White and E. Daniel, The future of online retailing in the UK: learning from experience. Marketing Intelligence & Planning. Volume 22, Number 1, pp. 10-23, (2004).
19. T.W. Malone, J. Yates, and R.L Benjamin, Electronic Markets and Electronic Hierarchies, Communications of the ACM. Volume 30, Number 6, pp.484-497, (1987).
20. E.K. demons and M.C. Row, Information technology and industrial cooperation: The Changing Economics of Coordination and Ownership, Journal of Management Information Systems. Volume 9, Nimiber 2, pp.9-28. (1992).
21. J.Y. Bakos and E. Brynjolfsson, From Vendors to Partners: Information Technology and Incomplete Contracts in Buyer-Supplier Relationships, Journal of Organizational Computing, Volume 3, Number 3, pp.301-328, (1993).
22. E.K. demons, S.P. Reddi, and M.C. Row, The Impact of Information Technology on the Organization of Production: The Move to the Middle Hypothesis, Journal of Management Information Systems. Volume 10, Number 2, pp.9-35, (1993).
23. M. Christopher and H. Peck, Building the Resilient Supply Chain, International Journal of Logistics Management. Volume 15, Number 2, pp. 1-13, (2004).
24. M. Singh and D. Waddell, E-Business Innovation and Change Management (IGI Global, 2003).
25. T. Eng, the Role of E-marketplaces in Supply Chain Management, Industrial Marketing Management. Volume 33, pp.97-105, (2004).
26. J.Y. Bakos, the Emerging Role of Electronic Marketplaces on the Internet, Communications of the ACM. Volume 41, Number 8, pp.35-42, (1998).
27. J. Coppel, E-Commerce: Impacts and Policy Challenges, OECD Economics Department, Working Paper (2000), pp.252.
28. Q. Dai and R. Kauffman, to Be or Not to B2B? An Evaluative Model for E-Procurement Channel Adoption, Working Paper, Carlson School of Management, University of Minnesota, Minneapolis (MN, 2000).
29. T.R. Madanmohan, V. Kumar, and U. Kumar, Success or Failure of E-Marketplaces, Proceedings of Technology and Innovation Management Division (Administrative Sciences Association of Canada, 2006).
30. M. Grieger, Electronic Marketplaces: A Literature Review and a Call for Supply Chain Management Research, European Journal of Operations Research. Volume 144, Number 2, pp. 280-294, (2003).
31. M. Grieger, an Empirical Study of Business Processes Across Internet-Based Electronic Marketplaces A Supply Chain Management Perspective, Business Process Management Journal. Volume 10, Number 1, pp.80-100, (2004).
32. A. Kambil and E.V. Heck, Book Reviews: Market Models and Marketplaces in the Digital Economy (Harvard Business School Press: Boston, USA, 2002).
33. K.C. Laudon and C.G., Traver, E-commerce: Business, Technology, Society (Addison-Wesley Reading: MA, 2002).
34. M.B. Murtaza, V. Gupta, and R.C. Carroll, E-marketplaces and the Future of Supply Chain Management: Opportunities and Challenges, Business Process Management Journal. Volume 10, Number 3, pp. 325-335, (2004).
35. E. Turban, D. King, J. Lee, M. Warkentin, and H.M. Chung, Electronic Commerce (Prentice-Hall: Englewood Cliffs, NJ, 2002).
36. T.W. Malone, J. Yates, and R.L Benjamin Electronic Markets and Electronic Hierarchies, Communications of the ACM. Volume 30, Number 6, pp.494-497, (1987).
37. M. Krantz, The next e-volution. Times Canada. Volume 154, Number 2, p.45, (1999).
38. H. Chang and M. Schaw, Developing the Readiness Index of IT-enabled Supply Chain Collaboration. Center for IT and e-Business Management (University of Illinois and Urbana Champaign: 2004). http://citebm.business.uiuc.edu/RN%20studv/Rosettanet.htm
39. A. Pucihar, Country Specific Look into E-Marketplaces - Case of Slovenia, in Proceedings of RSEEM (2005).
40. M. Neill and S. Purchase, An Asian Perspective on Airline Industry E-Markets, Australasian Marketing Journal. Volume 12, Number 1, pp.37-50, (2004).
41. W.D. Raisch, the E-Marketplace: Strategies for Success in B2B E-Commerce (McGraw-Hill, New York, 2001).
42. Kandampully, B2B Relationships and Networks in the Internet Age, Management Decision. Volume 41, Number 5, pp.443-451, (2003).
43. J. Li and L. Li, On the Critical Success Factors for B2B E-marketplace, ICEC'05 (Xi'an, China, 2005), pp.15-17.
44. A.T. Kearney, Building the B2B Foundation - Positioning the Net Market Makers for Success (A.T. Kearney Inc: Chicago, IL. 2000).
45. P. Brunn, M. Jensen, and J. Skovgaard, E-marketplaces: Crafting a Winning Strategy, European Management Journal. Volume 20, Number 3, 286-298 (2002).
46. H.L. Lee, The Triple-A Supply Chain, Harvard Business Review. Volume 82, Number 10, pp.102-112,(2004).
47. S.G. Roshan and N. Viswanadham, Strategic Sourcing and Collaborative Planning in Intenet-Enabled Supply Chain Networks Producing Multigeneration Products, IEEE Transactions on Automation Science and Engineering. Volume 4, Number 2, pp.45-66, (2007).