Developing supply chain strategies based on the survey of supply chain quality and technology management

International Journal of Quality and Reliability Management

Volumn 19, Issue 7, 2002, Pages 889-901

  Kuei, Chu Hua ^a   Madu, Christian N ^a   Lin, Chinho ^b   Chow, Wing S ^c  

^a PACE UNIVERSITY   (United States)

^b NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^c HONG KONG BAPTIST UNIVERSITY   (Hong Kong)

Author keywords

Quality; Strategy; Supply chain management; Technology

Indexed keywords

EID: 0345513514     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710210434793     Document Type: Article

References (25)

1. Ahire, S.L, Golhar, D.Y, Waller, M.A (1996), "Development and validation of TQM implementation constructs", Vol. 27, No. 1.
2. Ayers, J.B (1993), "TQM and information technology: partners for profits", Vol. 9, No. 3.
3. Bessant, J, Levy, P, Sang, B, Lamming, R (1994), "Managing successful total quality relationships in the supply chain", Vol. 1, No. 1.
4. Chow, W.S, Lui, K.H. (2001), "Discriminating factors of information systems function performance in Hong Kong firms practicing TQM", Vol. 21, Nos 5/6.
5. Dewhurst, F, Lorente, A.R.M, Dale, B.G. (1999), "Total quality management and information technologies: an exploration of the issues", Vol. 16, No. 4, 16.
6. Flynn, B.B, Schroeder, R., Sakakibara, S (1994), "'A framework for quality management research and associated measurement instrument", Vol. 11, No. 4.
7. Flynn, B.B., Schroeder, R, Sakakibara, S. (1995), "Determinants of quality performance in high and low quality plants", Vol. 2, No. 2.
8. Handfield, R, Ghosh, S, Fawcett, S. (1998), "Quality-driven change and its effects on financial performance", Vol. 5, No. 3, 5.
9. Jurison, J. (1998), "Quality, productivity, and information systems" Madu, C.N (Ed.), Kluwer Academic, London.
10. Kannan, V.R, Tan, K, Handfield, R.B (1998), "Managing competition, quality, customer relations, and the supply base, and its impact on firm".
11. Karimi, J., Gupta, Y.P, Somers, T.M (1996), "Impact of competitive strategy and information technology maturity on firms' strategic response to globalization'", Vol. 12, No. 4.
12. Krause, D.R, Scannell, T.V, Calantone, R.J (2000), "A structural analysis of the effectiveness of buying firms' strategies to improve supplier performance", Vol. 31, No. 1.
13. Kuei, C., Madu, C. (2001), "'Identifying critical success factors for supply chain quality management", Vol. 6, No. 4.
14. Kuei, C, Madu, C., Lin, C. (2001), "The relationship between supply chain quality management practices and organizational performance", Vol. 18, No. 8.
15. Kuei, C, Madu, C.N, Lin, C., Lu, M (1997), "An empirical investigation of the association between quality management practices and organizational climate'", Vol. 2, No. 2,.
16. Levi, P (1998), "Total quality management in the supply chain" Madu, C.N. (Ed.), Kluwer Academic, London.
17. Lockamy, A., Beal, R.M, Smith, W (2000), "Supply chain excellence for accelerated improvement", Vol. 30, No. 4,.
18. Madu, C (2000), Chi Publishers, Fairfield, CT.
19. Magretta, J (1998), "Fast, global, and entrepreneurial: supply chain management, Hong Kong style".
20. Mentzer, J.T, Flint, D.J., Hult, G.T.M (2001), "Logistics service quality as a segment-customized process", Vol. 65, No. 4.
21. Nunnally, J. (1967), McGraw-Hill, New York, NY.
22. Saraph, J.V, Benson, P.G, Schroeder, R.G (1989), "An instrument for measuring the critical factors of quality management", Vol. 20, No. 4.
23. Swaminathan, J.M, Smith, S.F, Sadeh, N.M (1998), "Modeling supply chain dynamics: a multiagent approach", Vol. 29, No. 3.
24. Wong, A, Tjosvold, D, Wong, W.Y.L, Liu, C.K. (1999), "Relationships for quality improvement in the Hong Kong-China supply chain", Vol. 16, No. 1.
25. Yam, R.C.M., Pun, K.F, Chin, K.S, Gill, R (2000), "Transforming quality management practices: applying the Hong Kong/China experiences", Vol. 7, No. 3.