메뉴 건너뛰기




Volumn 48, Issue 3, 2007, Pages 246-273

Using childhood memory elicitation to gain insights into a brand at a crossroads: The in-n-out burger situation

Author keywords

In N Out Burger; Memory elicitation; Qualitative research methods; Restaurant marketing

Indexed keywords


EID: 34547464619     PISSN: 00108804     EISSN: 15523853     Source Type: Journal    
DOI: 10.1177/0010880407304396     Document Type: Article
Times cited : (11)

References (60)
  • 1
    • 0031478211 scopus 로고    scopus 로고
    • Dimensions of brand personality
    • Aaker, Jennifer L. 1997. Dimensions of brand personality. Journal of Marketing Research 34: 347-57.
    • (1997) Journal of Marketing Research , vol.34 , pp. 347-357
    • Aaker, J.L.1
  • 3
    • 84967659509 scopus 로고    scopus 로고
    • Getting the kids hooked on Starbucks; coffee chain sticks to pledge not to market to children while catering to families
    • June 27
    • Adamy, Janet. 2006. Getting the kids hooked on Starbucks; coffee chain sticks to pledge not to market to children while catering to families. Wall Street Journal, June 27, p. D.1.
    • (2006) Wall Street Journal
    • Adamy, J.1
  • 5
    • 34547405686 scopus 로고
    • Cel-Ray, won't you please leave home? Remembering those brands some of us left behind
    • Beckman, Jody. 1982. Cel-Ray, won't you please leave home? Remembering those brands some of us left behind. Advertising Age 53 (43): M.
    • (1982) Advertising Age , vol.53 , Issue.41
    • Beckman, J.1
  • 6
  • 7
    • 0037588374 scopus 로고
    • Beyond brand personality: Building brand relationships
    • In ed. D. A. Aaker and A. Biel Hillsdale, NJ: Lawrence Erlbaum
    • Blackstone, M. 1993. Beyond brand personality: Building brand relationships. In Brand equity and advertising, ed. D. A. Aaker and A. Biel, 113-24. Hillsdale, NJ: Lawrence Erlbaum.
    • (1993) Brand Equity and Advertising , pp. 113-124
    • Blackstone, M.1
  • 9
    • 34547427854 scopus 로고    scopus 로고
    • Krispy Kreme doughnuts
    • Brand Mot: September 15
    • Brand Mot: Krispy Kreme doughnuts. 2004. Brand Strategy, September 15, p. P10.
    • (2004) Brand Strategy
  • 10
    • 34547472025 scopus 로고    scopus 로고
    • Using childhood memories to gain insight into brand meaning
    • Braun-LaTour, Kathryn A., Michael S. LaTour, and George M. Zinkhan. 2007. Using childhood memories to gain insight into brand meaning. Journal of Marketing 71: 45-60.
    • (2007) Journal of Marketing , vol.71 , pp. 45-60
    • Braun-LaTour, K.A.1    LaTour, M.S.2    Zinkhan, G.M.3
  • 11
    • 34547402483 scopus 로고    scopus 로고
    • Briefly
    • Briefly 2006. Dairy Foods 3: 14.
    • (2006) Dairy Foods , vol.3 , pp. 14
  • 12
    • 0026814844 scopus 로고
    • The early memory procedure: A projective test of autobiographical memory, part 1
    • Bruhn, Arnold H. 1992. The early memory procedure: A projective test of autobiographical memory, part 1. Journal of Personality Assessment 58: 1-15.
    • (1992) Journal of Personality Assessment , vol.58 , pp. 1-15
    • Bruhn, A.H.1
  • 13
    • 34547401483 scopus 로고    scopus 로고
    • Wherefore the double-double? A family feud has left In-N-Out Burger, that iconic western enterprise, at a crossroads. Will it still be ours if its bright yellow arrow points east?
    • February 12
    • Christiano, Joe. 2006. Wherefore the double-double? A family feud has left In-N-Out Burger, that iconic western enterprise, at a crossroads. Will it still be ours if its bright yellow arrow points east? Los Angeles Times, February 12, p. 124.
    • (2006) Los Angeles Times , pp. 124
    • Christiano, J.1
  • 15
    • 33749597944 scopus 로고    scopus 로고
    • Destination personality: An application of brand personality to tourism destinations
    • Ekinci, Yuksel, and Sameer Hosany. 2006. Destination personality: An application of brand personality to tourism destinations. Journal of Travel Research 45: 127-39.
    • (2006) Journal of Travel Research , vol.45 , pp. 127-139
    • Ekinci, Y.1    Hosany, S.2
  • 17
    • 0032351557 scopus 로고    scopus 로고
    • Consumers and their brands: Developing relationship theory in consumer research
    • Fournier, Susan. 1998. Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research 24: 343-73.
    • (1998) Journal of Consumer Research , vol.24 , pp. 343-373
    • Fournier, S.1
  • 18
    • 34547489919 scopus 로고    scopus 로고
    • Moxie, Big Red, other cult drinks thrive on being hometown heroes
    • May 6
    • Frank, Robert. 1996. Moxie, Big Red, other cult drinks thrive on being hometown heroes. Wall Street Journal, May 6, p. B1+.
    • (1996) Wall Street Journal
    • Frank, R.1
  • 19
    • 34547465139 scopus 로고    scopus 로고
    • A sizzling family food fight
    • February 27
    • Grover, Ronald. 2006. A sizzling family food fight. Business Week, February 27, p. 10.
    • (2006) Business Week , pp. 10
    • Grover, R.1
  • 20
    • 0001432282 scopus 로고
    • Brand loyalty - Twelve years later
    • Guest, Lester P. 1955. Brand loyalty - Twelve years later. Journal of Applied Psychology 39: 405-8.
    • (1955) Journal of Applied Psychology , vol.39 , pp. 405-408
    • Guest, L.P.1
  • 21
    • 0003048473 scopus 로고
    • Brand loyalty revisited: A twenty year report
    • Guest, Lester P. 1964. Brand loyalty revisited: A twenty year report. Journal of Applied Psychology 48: 93-97.
    • (1964) Journal of Applied Psychology , vol.48 , pp. 93-97
    • Guest, L.P.1
  • 22
    • 21344488606 scopus 로고
    • Attachment as an organizational framework for research on close relationships
    • Harzan, Cindy, and Phillip R. Shaver. 1987. Attachment as an organizational framework for research on close relationships. Psychological Inquiry 5 (1): 1-22.
    • (1987) Psychological Inquiry , vol.5 , Issue.1 , pp. 1-22
    • Harzan, C.1    Shaver, P.R.2
  • 23
    • 0010093632 scopus 로고
    • Intergenerational influences in adult buying behaviors: An examination of moderation factors
    • In ed. Thomas K. Srull Provo, UT: Association for Consumer Research
    • Heckler, Susan E., Terry L. Childers, and Ramesh Arunachalam. 1989. Intergenerational influences in adult buying behaviors: An examination of moderation factors. In Advances in consumer research, ed. Thomas K. Srull, 276 - 84. Provo, UT: Association for Consumer Research.
    • (1989) Advances in Consumer Research , pp. 276-284
    • Heckler, S.E.1    Childers, T.L.2    Arunachalam, R.3
  • 25
    • 0000112584 scopus 로고
    • Echoes of the dear departed past: Some work in progress on nostalgia
    • In ed. R. H. Holman and M. R. Soloman. Provo, UT: Association for Consumer Research
    • Holbrook, Morris B., and Robert M. Schindler. 1991. Echoes of the dear departed past: Some work in progress on nostalgia. In Advances in consumer research, ed. R. H. Holman and M. R. Soloman. Provo, UT: Association for Consumer Research.
    • (1991) Advances in Consumer Research
    • Holbrook, M.B.1    Schindler, R.M.2
  • 26
    • 0030240857 scopus 로고    scopus 로고
    • Market segmentation based on age and attitude toward the past: Concepts, methods, and findings concerning nostalgic influences on customer tastes
    • Holbrook, Morris B. 1996. Market segmentation based on age and attitude toward the past: Concepts, methods, and findings concerning nostalgic influences on customer tastes. Journal of Business Research 37: 27-39.
    • (1996) Journal of Business Research , vol.37 , pp. 27-39
    • Holbrook, M.B.1
  • 27
    • 34547399452 scopus 로고    scopus 로고
    • Famed chef Keller eyes possible InN-Out Burger-inspired concept
    • Jennings, Lisa. 2006a. Famed chef Keller eyes possible InN-Out Burger-inspired concept. Nation's Restaurant News 40 (25): 6.
    • (2006) Nation's Restaurant News , vol.40 , Issue.25 , pp. 6
    • Jennings, L.1
  • 28
    • 34547473545 scopus 로고    scopus 로고
    • In-N-Out insider's lawsuits roil icon's executive ranks
    • Jennings, Lisa. 2006 b. In-N-Out insider's lawsuits roil icon's executive ranks. Nation's Restaurant News 40: 1.
    • (2006) Nation's Restaurant News , vol.40 , pp. 1
    • Jennings, L.1
  • 29
    • 0037948959 scopus 로고    scopus 로고
    • Clarifying fuzzy hospitality-management problems with depth interviews and qualitative analysis
    • Kwortnik, Robert J., Jr. 2003. Clarifying fuzzy hospitality-management problems with depth interviews and qualitative analysis. Cornell Hotel and Restaurant Administration Quarterly 44 (2): 117-29.
    • (2003) Cornell Hotel and Restaurant Administration Quarterly , vol.44 , Issue.2 , pp. 117-129
    • Kwortnik Jr., R.J.1
  • 30
    • 0002286966 scopus 로고
    • Interpreting consumer mythology: A structural approach to consumer behavior
    • Levy, Sidney J. 1981. Interpreting consumer mythology: A structural approach to consumer behavior. Journal of Marketing 45: 49-61.
    • (1981) Journal of Marketing , vol.45 , pp. 49-61
    • Levy, S.J.1
  • 31
    • 18744414276 scopus 로고    scopus 로고
    • Automatic country-of-origin effects on brand judgments
    • Liu, Scott S., and Keith F. Johnson. 2005. Automatic country-of-origin effects on brand judgments. Journal of Advertising 34 (1): 87-98.
    • (2005) Journal of Advertising , vol.34 , Issue.1 , pp. 87-98
    • Liu, S.S.1    Johnson, K.F.2
  • 32
    • 34547468877 scopus 로고    scopus 로고
    • Krispy Kreme seeks dough in bid for turnaround of chain's woes
    • Lockyer, Sarah E. 2005a. Krispy Kreme seeks dough in bid for turnaround of chain's woes. Nation's Restaurant News 39 (2): 1.
    • (2005) Nation's Restaurant News , vol.39 , Issue.2 , pp. 1
    • Lockyer, S.E.1
  • 33
    • 34547449650 scopus 로고    scopus 로고
    • Krispy suit: Too many holes in doughnut chain, analysts say
    • Lockyer, Sarah E. 2005b. Krispy suit: Too many holes in doughnut chain, analysts say. Nation's Restaurant News 39 (3): 1.
    • (2005) Nation's Restaurant News , vol.39 , Issue.3 , pp. 1
    • Lockyer, S.E.1
  • 34
    • 34547403044 scopus 로고    scopus 로고
    • No fizz in the profits
    • Lubove, Seth. 1998. No fizz in the profits. Forbes 162 (5): 72.
    • (1998) Forbes , vol.162 , Issue.5 , pp. 72
    • Lubove, S.1
  • 35
    • 84982682305 scopus 로고
    • Food, memory, and meaning: The symbolic and social nature of food events
    • Lupton, Deborah. 1994. Food, memory, and meaning: The symbolic and social nature of food events. Sociological Review 42 (4): 665-85.
    • (1994) Sociological Review , vol.42 , Issue.4 , pp. 665-685
    • Lupton, D.1
  • 36
    • 34547394804 scopus 로고    scopus 로고
    • Cultish fans watching In-N-Out Burger's courthouse ins and outs fear déjà vu of corporate catastrophe
    • Martin, Richard. 2006. Cultish fans watching In-N-Out Burger's courthouse ins and outs fear déjà vu of corporate catastrophe. Nation's Restaurant News 40 (7): 25.
    • (2006) Nation's Restaurant News , vol.40 , Issue.7 , pp. 25
    • Martin, R.1
  • 37
    • 34547490652 scopus 로고    scopus 로고
    • Keeping family values on the In-N-Out menu. 2006
    • March 5
    • Martinez, Lynsi. 2006. Keeping family values on the In-N-Out menu. 2006. Los Angeles Times, March 5, p. 15.
    • (2006) Los Angeles Times , pp. 15
    • Martinez, L.1
  • 38
    • 34547490653 scopus 로고    scopus 로고
    • The secret behind a burger cult
    • August 14
    • McNichol, Tom. 2002. The secret behind a burger cult. New York Times, August 14, p. F1.
    • (2002) New York Times
    • McNichol, T.1
  • 39
    • 34547404133 scopus 로고    scopus 로고
    • Remembrances-Family affair: End of an era at a cult chain; In-N-Out co-founder championed slow growth
    • August 12
    • Miller, Stephen. 2006. Remembrances-Family affair: End of an era at a cult chain; In-N-Out co-founder championed slow growth. Wall Street Journal, August 12, p. A6.
    • (2006) Wall Street Journal
    • Miller, S.1
  • 41
    • 0036004602 scopus 로고    scopus 로고
    • Passing the torch: Intergenerational influences as a source of brand equity
    • Moore, Elizabeth S., William L Wilkie, and Richard J. Lutz. 2002. Passing the torch: Intergenerational influences as a source of brand equity. Journal of Marketing 66: 17-38.
    • (2002) Journal of Marketing , vol.66 , pp. 17-38
    • Moore, E.S.1    Wilkie, W.L.2    Lutz, R.J.3
  • 43
    • 33745372758 scopus 로고    scopus 로고
    • An examination of the differences in restaurant brand personality across cultures
    • Murase, Hanako, and David Bojanc. 2004. An examination of the differences in restaurant brand personality across cultures. Journal of Hospitality and Leisure Marketing 11: 97-113.
    • (2004) Journal of Hospitality and Leisure Marketing , vol.11 , pp. 97-113
    • Murase, H.1    Bojanc, D.2
  • 44
    • 34547397403 scopus 로고    scopus 로고
    • Kreme of the crop
    • O'Keefe, Brian. 2001. Kreme of the crop. Fortune 144 (2): 247.
    • (2001) Fortune , vol.144 , Issue.2 , pp. 247
    • O'Keefe, B.1
  • 45
    • 33845952303 scopus 로고    scopus 로고
    • Gaining access for research: Reflections from experience
    • Okumus, Fevzi, Levent Altinay, and Angela Roper. 2007. Gaining access for research: Reflections from experience. Annals of Tourism Research 34 (1): 7-26.
    • (2007) Annals of Tourism Research , vol.34 , Issue.1 , pp. 17-26
    • Okumus, F.1    Altinay, L.2    Roper, A.3
  • 47
    • 0032438390 scopus 로고    scopus 로고
    • What is remembered about early childhood events?
    • Pillemer, David B. 1998. What is remembered about early childhood events? Clinical Psychology Review 18: 895-913.
    • (1998) Clinical Psychology Review , vol.18 , pp. 895-913
    • Pillemer, D.B.1
  • 48
    • 34547478695 scopus 로고    scopus 로고
    • In Calif., internal lawsuits served up at burger chain
    • January 30
    • Pomfet, John. 2006. In Calif., internal lawsuits served up at burger chain. Washington Post, January 30, p. A03.
    • (2006) Washington Post
    • Pomfet, J.1
  • 49
  • 51
    • 0033986585 scopus 로고    scopus 로고
    • State of qualitative tourism research
    • Riley, Roger W., and Lisa L. Love. 2000. State of qualitative tourism research. Annals of Tourism Research 27 (1): 164-87.
    • (2000) Annals of Tourism Research , vol.27 , Issue.1 , pp. 164-187
    • Riley, R.W.1    Love, L.L.2
  • 55
    • 0032390179 scopus 로고    scopus 로고
    • Applying a systems framework to self-defining memories
    • Singer, Jefferson S. 1998. Applying a systems framework to self-defining memories. Psychological Inquiry 9 (2): 161-64.
    • (1998) Psychological Inquiry , vol.9 , Issue.2 , pp. 161-164
    • Singer, J.S.1
  • 57
    • 34547398440 scopus 로고    scopus 로고
    • A timeless recipe for success: While the rest of the fast-food industry starves itself with dollar menus and soggy salads, West Coast cult favorite In-N-Out is fatter than ever
    • CNNMoney.com, September 1, money.cnn.com/magazines/business2/ business2_archive/2003/09/01/348378/index.htm
    • Steere, Mike. 2003. A timeless recipe for success: While the rest of the fast-food industry starves itself with dollar menus and soggy salads, West Coast cult favorite In-N-Out is fatter than ever. Business 2.0, CNNMoney.com, September 1, money.cnn.com/magazines/business2/ business2_archive/2003/09/01/348378/index.htm.
    • (2003) Business 2.0
    • Steere, M.1
  • 58
    • 0031536395 scopus 로고    scopus 로고
    • Interpreting consumers: A hermeneutical framework for deriving marketing insights from the texts of consumers' consumption stories
    • Thompson, Craig J. 1997. Interpreting consumers: A hermeneutical framework for deriving marketing insights from the texts of consumers' consumption stories. Journal of Marketing Research 34: 438-55.
    • (1997) Journal of Marketing Research , vol.34 , pp. 438-455
    • Thompson, C.J.1
  • 59
    • 0038625221 scopus 로고    scopus 로고
    • Qualitative research: Advancing the science and practice of hospitality
    • Walsh, Kate. 2003. Qualitative research: Advancing the science and practice of hospitality. Cornell Hotel and Restaurant Administration Quarterly 44 (2): 66-74.
    • (2003) Cornell Hotel and Restaurant Administration Quarterly , vol.44 , Issue.2 , pp. 66-74
    • Walsh, K.1
  • 60
    • 34547436758 scopus 로고    scopus 로고
    • Certain cult brands have ardent fans
    • October 24
    • Wilkens, John. 2006. Certain cult brands have ardent fans. Union-Tribune, October 24, www.signonsandiego.com/news/features/ 20041024-9999-1c24cultfood.html.
    • (2006) Union-Tribune
    • Wilkens, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.