Employee equity: Toward a person-based approach to HRM

Human Resource Management Review

Volumn 17, Issue 2, 2007, Pages 140-151

  Cardy, Robert L ^a   Miller, Janice S ^b   Ellis, Aimee D ^c  

^a UNIVERSITY OF TEXAS AT SAN ANTONIO   (United States)

^b UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

^c ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Brand equity; Employee equity; Employee lifetime value; Person based HRM framework; Retention equity; Value equity

Indexed keywords

EID: 34250029761     PISSN: 10534822     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.hrmr.2007.03.006     Document Type: Article

References (55)

1. Ashforth B.E., and Mael F. Social identity theory and the organization. Academy of Management Review 14 (1989) 20-39
2. Athey T.R., and Orth M.S. Emerging competency methods for the future. Human Resource Management 38 3 (1999) 215-226
3. Berger P.D., Bolton R.N., Bowman D., Briggs E., Kumar V., Parasuraman A., et al. Marketing actions and the value of customer assets: A framework for customer asset management. Journal of Service Research 5 (2002) 39-54
4. Berry L.L., Wall E.A., and Carbone L.P. Service clues and customer assessment of the service experience: Lessons from marketing. Academy of Management Perspectives 20 (2006) 43-57
5. Bhattcharya M., Gibson D.E., and Doty D.H. The effects of flexibility in employee skills, employee behaviors, and human resource practices on firm performance. Journal of Management 31 (2005) 622-640
6. Black J.S., and Ashford S.J. Fitting in or making jobs fit: Factors affecting mode of adjustment for new hires. Human Relations 48 (1995) 421-437
7. Blau P. Exchange and power in social life (1964), Wiley, New York
8. Boudreau J.W., and Ramstad P.M. Measuring intellectual capital: Learning from financial history. Human Resource Management 36 (1997) 343-356
9. Bridges W. Jobshift: How to prosper in a workplace without jobs (1994), Addison-Wesley, Reading, MA
10. Cardy R.L. Performance management: Concepts, skills, and exercises (2004), M.E. Sharpe, Armonk, NY
11. Cardy R.L., Gove S., and DeMatteo J. Dynamic and customer oriented workplaces: Implications for HRM practice and research. Journal of Quality Management 5 (2000) 159-186
12. Cawley B.D., Keeping L.M., and Levy P.E. Participation in the performance appraisal process and employee reactions: A meta-analytic review of field investigations. Journal of Applied Psychology 83 (1998) 615-633
13. Fishman C. Moving toward a balanced work life. Workforce 79 (2000) 38-42
14. Fortune. 100 best companies to work for (2002, February 4)
15. Galizzi M., and Lang K. Relative wages, wage growth, and quit behavior. Journal of Labor Economics 16 (1998) 367-391
16. Giles W.F., and Mossholder K.W. Employee reactions to contextual and session components of performance appraisal. Journal of Applied Psychology 75 (1990) 371-377
17. Greenberg J. Determinants of perceived fairness of performance evaluations. Journal of Applied Psychology 71 (1986) 340-342
18. Gutek B.A. The dynamics of service: Reflections on the changing nature of customer/provider interactions (1995), Jossey-Bass Inc., San Francisco
19. Gutek B.A., and Welsh T. The brave new service strategy (2000), AMACOM, New York
20. Heneman H.G., Schwab D.P., Fossum J.A., and Dyer L.D. Managing personnel and human resources: Strategies and programs (1981), Dow Jones-Irwin, Homewood, IL
21. Hill E.J., Miller B.C., Weiner S.P., and Colihan J. Influences of the virtual office on aspects of work/life balance. Personnel Psychology 51 (1998) 667-683
22. Hom P.W., and Griffeth R.W. Employee turnover (1994), South-Western, Cincinnati, OH
23. Hui C., Lam S.S.K., and Schaubroeck J. Can good citizens lead the way in providing quality service? A field quasi experiment. Academy of Management Journal 44 (2001) 988-995
24. Huselid M.A. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal 38 (1995) 635-672
25. Katzenbach J.R., and Smith D.K. The wisdom of teams: Creating the high-performance organization (1993), Harvard Business School Press, Boston
26. Konovsky M., and Pugh S. Citizenship behavior and social exchange. Academy of Management Journal 37 (1994) 656-669
27. Lambert S. Added benefits: The link between work-life benefits and organizational citizenship behavior. Academy of Management Journal 43 (2000) 801-815
28. Lauver K.J., and Kristof-Brown A. Distinguishing between employee perceptions of Person-Job and Person-Organization Fit. Journal of Vocational Behavior 59 (2001) 454-470
29. Lawler III E.E. From job-based to competency-based organizations. Journal of Organizational Behavior 15 (1994) 3-15
30. Lepak D.P., Bartol K.M., and Erhardt N.L. A contingency framework for the delivery of HR practices. Human Resource Management Review 15 (2005) 139-159
31. Lepak D.P., Takeuchi R., and Snell S.A. Employment flexibility and firm performance; examining the interaction effects of employment mode, environmental dynamism, and technological intensity. Journal of Management 29 5 (2003) 681-703
32. Libai B., Narayandas D., and Humby C. Toward an individual customer profitability model: A segment-based approach. Journal of Service Research 5 (2002) 69-76
33. Markham S.E., Scott K.D., and McKee G.H. Recognizing good attendance: A longitudinal, quasi-experimental field study. Personnel Psychology 55 (2002) 639-660
34. McClelland D. Testing for competence rather than intelligence. American Psychologist 28 (1973) 1-14
35. Miller J.M., and Cardy R.L. Technology and managing people: Keeping the "human" in Human Resources. Journal of Labor Research 21 (2000) 447-461
36. Mitchell T.R., and Lee T.W. The unfolding model of voluntary turnover and job embeddedness: Foundations for a comprehensive theory of attachment. In: Staw B., and Sutton R.I. (Eds). Research in Organizational Behavior Vol. 23 (2001), Elsevier Science, Oxford, UK 189-246
37. Mobley W.H. Employee turnover: Causes, consequences, and control (1982), Addison-Wesley, Reading, MA
38. Nelson B. 1001 ways to reward employees (1994), Workman Publishing, New York
39. Nicholson N. Career systems in crisis: Change and opportunity in the information age. Academy of Management Executive 10 (1996) 40-51
40. Ostroff C., and Bowen D.E. Moving HR to a higher level: HR practices and organizational effectiveness. In: Klein, and Kozlowski (Eds). Multilevel theory, research, and methods: Foundations, extensions, and new directions (2000), Jossey-Bass, San Francisco 211-266
41. Pfeffer J. Producing sustainable competitive advantage through the effective management of people. Academy of Management Executive 9 (1995) 55-69
42. Rasmusson E. Wanted: Profitable customers. Sales and Marketing Management (1999, May) 28-34
43. Reingold J. Walking the walk. Fast Company 100 (2005, November) 80-85
44. Rousseau D.M. Psychological contracts in organizations: Understanding Written and Unwritten Agreements (1995), Sage Publications, Thousand Oaks, CA
45. Rust R.T., Zeithaml V.A., and Lemon K.N. Driving customer equity (2000), The Free Press, New York
46. Staw B.M., and Epstein L.D. What bandwagons bring: Effects of popular management techniques on corporate performance, reputation, and CEO pay. Administrative Science Quarterly 45 (2000) 523-556
47. Taylor F.W. The principles of scientific management (1911), Harper, New York
48. Ulrich D. HR of the future: Conclusions and observation. Human Resource Management 36 (1997) 175-179
49. Ulrich D., and Brockbank W. The HR value proposition (2006), Harvard Business School Press, Boston
50. Valentine S., Godkin L., and Lucero M. Ethical context, organizational commitment, and person-organization fit. Journal of Business Ethics 41 (2002) 349-360
51. Vandenberg R.J., and Scarpello V. The matching model: An examination of the process underlying realistic job previews. Journal of Applied Psychology 75 (1990) 60-67
52. Wayne S., Shore L., and Liden R. Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal 40 (1997) 82-111
53. Wright P.M., and McMahan G.C. Theoretical perspectives for strategic human resource management. Journal of Management 18 (1992) 295-320
54. Wright P.M., McMahan G.C., Snell A.A., and Gerhart B. Human Resource Management 40 (2001) 111-123
55. Zeithaml V.A., and Bitner M.J. Services marketing (1996), McGraw-Hill, New York