Antecedents to team member commitment from near and far: A comparison between collocated and virtual teams

Information Technology & People

Volumn 19, Issue 4, 2006, Pages 299-322

  Powell, Anne ^a   Galvin, John ^b   Piccoli, Gabriele ^c  

^a SOUTHERN ILLINOIS UNIVERSITY EDWARDSVILLE   (United States)

^b INDIANA UNIVERSITY   (United States)

^c and Design   (United States)

Author keywords

Employee productivity; Job satisfaction; Team performance; Team working

Indexed keywords

EID: 33751440397     PISSN: 09593845     EISSN: None     Source Type: Journal    
DOI: 10.1108/09593840610718018     Document Type: Article

References (95)

1. Adams, J.S. (1965), “Inequity in social exchange”, in Ed. Berkowitz, L. (Ed.), Advances in Experimental Social Psychology, 2nd ed., Academic Press, New York, NY.
2. Ahuja, M.K. and Carley, K.M. (1999), “Network structure in virtual organizations”, Organization Science, Vol. 10 No. 6, pp. 741-57.
3. Ahuja, M.K. and Galvin, J.E. (2003), “Socialization in virtual groups”, Journal of Management, Vol. 29 No. 2, pp. 161-85.
4. Allen, N.J. and Meyer, J.P. (1990), “The measurement and antecedents of affective, continuance and normative commitment to the organization”, Journal of Occupational Psychology, Vol. 63 No. 1, pp. 1-18.
5. Ashforth, B.E. and Saks, A.M. (1996), “Socialization tactics: longitudinal effects on newcomer adjustment”, Academy of Management Journal, Vol. 39 No. 1, pp. 149-78.
6. Becker, T.E. (1992), “Foci and bases of commitment: are they distinctions worth making?”, Academy of Management Journal, Vol. 35 No. 1, pp. 232-44.
7. Becker, T.E. and Billings, R.S. (1993), “Profiles of commitment: an empirical test”, Journal of Organizational Behavior, Vol. 14 No. 2, pp. 177-90.
8. Becker, T.E., Billings, R.S., Eveleth, D.M. and Gilbert, N.L. (1996), “Foci and bases of employee commitment: implications for job performance”, Academy of Management Journal, Vol. 39 No. 2, pp. 464-80.
9. Bettenhausen, K.L. (1991), “Five years of groups research: what we've learned and what needs to be addressed”, Journal of Management, Vol. 17 No. 2, pp. 345-81.
10. Bollen, K.A. (1989), Structural Equations with Latent Variables, John Wiley & Sons, New York, NY.
11. Chase, N. (1999), “Learning to lead a virtual team”, Quality, Vol. 38 No. 9, p. 76.
12. Chidambaram, L. (1996), “Relational development in computer-supported groups”, MIS Quarterly, Vol. 20 No. 2, pp. 143-65.
13. Chin, W. (1998a), “Issues and opinion on structural equation modeling”, MIS Quarterly, Vol. 22 No. 1, pp. vii-xvi.
14. Chin, W.W. (1998b), “The partial least squares approach to structural equation modeling”, in Ed. Marcoulides, G.A. (Ed.), Modern Methods for Business Research, Lawrence Erlbaum Assoc., Mahwah, NJ.
15. Chin, W.W. (2003), “Frequently asked questions – partial least squares and PLS-graph”, available at: http://disc-nt.cba.uh.edu/chin/plsfaq/plsfaq.htm
16. Churchill, G.A. Jr (1979), “Paradigm for developing better measures of marketing constructs”, Journal of Marketing Research, Vol. 16 No. 1, pp. 64-73.
17. Cohen, S.G. and Bailey, D.E. (1997), “What makes teams work: group effectiveness research from the shop floor to the executive suite”, Journal of Management, Vol. 23 No. 3, pp. 239-90.
18. Costa, A.C. (2003), “Work team trust and effectiveness”, Personnel Review, Vol. 32 No. 5, pp. 605-23.
19. Desanctis, G. and Monge, P. (2000), “Introduction to the special issue: communication processes for virtual organizations”, Organization Science, Vol. 10 No. 6, pp. 693-703.
20. Dictionary (2005), Merriam-Webster Online.
21. Dodd-McCue, D. and Wright, G.B. (1996), “Men, women, and attitudinal commitment: the effects of workplace experiences and socialization”, Human Relations, Vol. 49 No. 8, pp. 1065-91.
22. Druskat, V.U. and Wolff, S.B. (1999), “Effects and timing of developmental peer appraisals in self-managing work groups”, Journal of Applied Psychology, Vol. 84 No. 1, pp. 58-74.
23. Fornell, C. and Bookstein, F. (1982), “Two structural equation models: LISREL and PLS applied to consumer exit-voice theory”, Journal of Marketing Research, Vol. 19 No. 4, pp. 440-52.
24. Fornell, C. and Larcker, D.F. (1981), “Evaluating structural equation models with unobservable variables and measurement error”, Journal of Marketing Research, Vol. 18 No. 1, pp. 39-50.
25. Furst, S., Blackburn, R. and Rosen, B. (1999), “Virtual team effectiveness: a proposed research agenda”, Information Systems Journal, Vol. 9 No. 4, pp. 249-69.
26. Galegher, J. and Kraut, R.E. (1994), “Computer-mediated communication for intellectual teamwork: an experiment in group writing”, Information Systems Journal, Vol. 5 No. 2, pp. 110-38.
27. Ganesan, S. (1994), “Determinants of long-term orientation in buyer-seller relationships”, Journal of Marketing, Vol. 58 No. 2, pp. 1-19.
28. George, J.F. and Jessup, L.M. (1997), “Groups over time: what are we really studying?”, International Journal of Human Computer Studies, Vol. 47 No. 4, pp. 497-511.
29. Geyskens, I. and Steenkamp, J.-B.E.M. (1995), “An investigation into the joint effects of trust and interdependence on relationship commitment”, in Ed. Bergadaa, M. (Ed.), Marketing Today and for the 21st Century: Proceedings of the 24th EMAC Conference, Paris, pp. 351-71.
30. Geyskens, I., Steenkamp, J.-B.E.M. and Kumar, N. (1998), “Generalizations about trust in marketing channel relationships using meta-analysis”, International Journal of Research in Marketing, Vol. 15 No. 3, pp. 223-48.
31. Geyskens, I., Steenkamp, J.-B.E.M., Scheer, L.K. and Kumar, N. (1996), “The effects of trust and interdependence on relationship commitment: a trans-Atlantic study”, International Journal of Research in Marketing, Vol. 13 No. 4, pp. 303-17.
32. Gibson, C.B. and Manuel, J. (2003), “Building trust: effective multi-cultural communication processes in virtual teams”, in Ed. Gibson, C.B. and Ed. Cohen, S.G. (Eds), Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness, 1st ed., Jossey-Bass, San Francisco, CA.
33. Gilliland, D.I. and Bello, D.C. (2002), “Two sides to attitudinal commitment: the effect of calculative and loyalty commitment on enforcement mechanisms in distribution channels”, Academy of Marketing Science, Vol. 30 No. 1, pp. 24-43.
34. Gounaris, S.P. (2005), “Trust and commitment influences on customer retention: insights from business-to-business services”, Journal of Business Research, Vol. 58 No. 2, pp. 126-40.
35. Hackman, R.J. (1987), “The design of work teams”, in Ed. Lorsch, J.W. (Ed.), Handbook of Organizational Behavior, Prentice-Hall, Englewood Cliffs, NJ.
36. Haywood, M. (1998), Managing Virtual Teams: Practical Techniques for High-technology Project Managers, Artech House, Boston, MA.
37. Henry, J.E. and Hartzler, M. (1997), “Virtual teams: today's reality, today's challenge”, Quality Progress, Vol. 30 No. 5, pp. 108-9.
38. Hofstede, G. (1980), “Motivation, leadership, and organization: do American theories apply abroad?”, Organizational Dynamics, Vol. 9 No. 1, pp. 42-63.
39. Hollingshead, A.B., McGrath, J.E. and O'Connor, K.M. (1993), “Group task performance and communication technology: a longitudinal study of computer-mediated versus face-to-face work groups”, Small Group Research, Vol. 24 No. 3, pp. 307-33.
40. Homans, G.C. (1972), “Social behavior as exchange”, in Ed. Hollander, E.P. and Ed. Hunt, R.G. (Eds), Classic Contributions to Social Psychology, Oxford University Press, Inc., New York, NY.
41. Jarvenpaa, S.L. and Leidner, D.E. (1999), “Communication and trust in global virtual teams”, Organization Science, Vol. 10 No. 6, pp. 791-815.
42. Jarvenpaa, S.L. and Shaw, T.R. (1998), Swift Trust in Global Virtual Teams, Academy of Management, San Diego, CA.
43. Jarvenpaa, S.L., Knoll, K. and Leidner, D.E. (1998), “Is anybody out there? Antecedents to trust in global virtual teams”, Journal of Management Information Systems, Vol. 14 No. 4, pp. 29-64.
44. Jarvenpaa, S.L., Shaw, T.R. and Staples, D.S. (2004), “Toward contextualized theories of trust: the role of trust in global virtual teams”, Information Systems Research, Vol. 15 No. 3, pp. 250-67.
45. Katz, D. and Kahn, R.L. (1978), The Social Psychology of Organizations, Wiley, New York, NY.
46. Kidwell, R.E.J. and Bennett, N. (1993), “Employee propensity to withhold effort: a conceptual model to intersect three avenues of research”, Academy of Management Review, Vol. 18 No. 3, pp. 429-56.
47. Konovsky, M.A. and Cropanzano, R. (1991), “Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance”, Journal of Applied Psychology, Vol. 76 No. 5, pp. 698-707.
48. Kramer, R.M. and Tyler, T.R. (Eds) (1996), Trust in Organizations: Frontiers of Theory and Research, Sage Publications, Inc., Thousand Oaks, CA.
49. Latane, B. (1981), “The psychology of social impact”, American Psychologist, Vol. 36 No. 4, pp. 343-56.
50. Latane, B., Williams, K. and Harkins, S. (1979), “Many hands make light the work: the causes and consequences of social loafing”, Journal of Personality and Social Psychology, Vol. 37 No. 6, pp. 822-32.
51. Leana, C.R. and Van Buren, H.J.I. (1999), “Organizational social capital and employment practices”, Academy of Management Review, Vol. 24 No. 3, pp. 538-55.
52. Levi, D. (2001), “Understanding teams”, in Ed. Levi, D. (Ed.), Group Dynamics for Teams, Sage, Thousand Oaks, CA.
53. Lipnack, J. and Stamps, J. (1997), Virtual Teams: Reaching across Space, Time and Organization with Technology, John Wiley & Sons, Inc., New York, NY.
54. Lohmoller, J. (1989), Latent Variable Path Modelling with Partial Least Squares, Physica-Verlag, Heidelberg.
55. McAllister, D.J. (1995), “Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations”, Academy of Management Journal, Vol. 38 No. 1, pp. 24-59.
56. McDonough, E.F. III, Kahn, K.B. and Barczak, G. (2001), “An investigation of the use of global, virtual, and colocated new product development teams”, The Journal of Product Innovation Management, Vol. 18 No. 2, p. 110.
57. McKnight, D.H., Cummings, L.L. and Chervany, N.L. (1998), “Initial trust formation in new organizational relationships”, Academy of Management Review, Vol. 23 No. 3, pp. 473-90.
58. Marks, M.A., Mathieu, J.E. and Zaccaro, S.J. (2001), “Performance implications of leader briefings and team interaction training for team adaptation to novel environments”, Journal of Applied Psychology, Vol. 85 No. 6, pp. 971-86.
59. Mathieu, J.E. and Zajac, D.M. (1990), “A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment”, Psychological Bulletin, Vol. 108 No. 2, pp. 171-94.
60. Mayer, R.C. and Schoorman, F.D. (1992), “Predicting participation and production outcomes through a two-dimensional model of organizational commitment”, Academy of Management Journal, Vol. 35 No. 3, pp. 671-84.
61. Mayer, R.C., Davis, J.H. and Schoorman, F.D. (1995), “An integrative model of organizational trust”, Academy of Management Review, Vol. 20 No. 3, pp. 709-34.
62. Meyer, J.P. and Allen, N.J. (1991), “A three-component conceptualization of organizational commitment”, Human Resource Management Review, Vol. 1 No. 1, pp. 61-89.
63. Meyer, J.P. and Allen, N.J. (1997), Commitment in the Workplace: Theory, Research, and Application, Sage Publications, Thousand Oaks, CA.
64. Meyer, J.P. and Herscovitch, L. (2001), “Commitment in the workplace: towards a general model”, Human Resource Management Review, Vol. 11 No. 3, pp. 299-326.
65. Meyer, J.P., Allen, N.J. and Smith, C.A. (1993), “Commitment to organizations and occupations: extension and test of a three-component conceptualization”, Journal of Applied Psychology, Vol. 78 No. 4, pp. 538-51.
66. Meyerson, D., Weick, K.E. and Kramer, R.M. (1996), “Swift trust and temporary groups”, in Ed. Kramer, R.M. and Ed. Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage Publications, Inc., Thousand Oaks, CA.
67. Mignerey, J.T., Rubin, R.B. and Gorden, W.I. (1995), “Organizational entry: an investigation of newcomer communication behavior and uncertainty”, Communication Research, Vol. 22 No. 1, pp. 54-85.
68. Mishra, J. and Morrissey, M.A. (1990), “Trust in employee/employer relationships: a survey of West Michigan managers”, Public Personnel Management, Vol. 19 No. 4, pp. 443-86.
69. Mohrman, S.A., Cohen, S.G. and Mohrman, A.M. (1995), Designing Team-Based Organizations: New Forms for Knowledge Work, Jossey-Bass, San Francisco, CA.
70. Morgan, R.M. and Hunt, S.D. (1994), “The commitment-trust theory of relationship marketing”, Journal of Marketing, Vol. 58 No. 3, pp. 20-38.
71. Morrow, P.C. (1983), “Concept redundancy in organizational research: the case of work commitment”, Academy of Management Review, Vol. 8 No. 3, pp. 486-500.
72. Morrow, P.C. (1993), The Theory and Measurement of Work Commitment, JAI Press, Greenwich, CT.
73. Morrow, P.C. and McElroy, J.C. (1993), “Introduction: understanding and managing loyalty in a multi-commitment world”, Journal of Business Research, Vol. 26 No. 1, pp. 1-2.
74. Piccoli, G. and Ives, B. (2003), “Trust and the unintended effects of behavior control in virtual teams”, MIS Quarterly, Vol. 27 No. 3, pp. 365-96.
75. Platt, L. (1999), “Virtual teaming: where is everyone?”, The Journal for Quality and Participation, Vol. 22 No. 5, pp. 41-3.
76. Powell, A., Piccoli, G. and Ives, B. (2004), “Virtual teams: a review of current literature and directions for future research”, The Database for Advances in Information Systems, Vol. 35 No. 1, pp. 6-36.
77. Reichers, A.E. (1985), “A review and reconceptualization of organizational commitment”, Academy of Management Review, Vol. 10 No. 3, pp. 465-76.
78. Rigdon, E.E., Schumacker, R.E. and Wothke, W. (1998), “A comparative review of interaction and nonlinear modeling”, in Ed. Schumacker, R.E. and Ed. Marcoulides, G.A. (Eds), Interaction and Nonlinear Effects in Structural Equation Modeling, Lawrence Erlbaum Assoc., Mahwah, NJ.
79. Ring, P.S. and Van de Ven, A.H. (1992), “Structuring cooperative relationships between organizations”, Strategic Management Journal, Vol. 13 No. 7, pp. 483-98.
80. Robbins, H. and Finley, M. (2000), The New Why Teams Don't Work: What Goes Wrong and How to Make it Right, Berrett-Koehler, San Francisco, CA.
81. Ruyter, K.D., Moorman, L. and Lemmink, J. (2001), “Antecedents of commitment and trust in customer-supplier relationships in high technology markets”, Industrial Marketing Management, Vol. 30 No. 3, p. 271.
82. Schurr, P.H. and Ozanne, J.L. (1985), “Influences on exchange processes: buyers' preconceptions of a seller's trustworthiness and bargaining toughness”, Journal of Consumer Research, Vol. 11 No. 4, pp. 939-53.
83. Scully, M. and Preuss, G. (1996), “Two faces of trust: the roles of calculative and relational trust in work transformation”, working paper no. 3923-96, Massachusetts Institute of Technology. Cambridge, MA.
84. Snow, C.C., Snell, S.A., Davison, S.C. and Hambrick, D.C. (1996), “Use transnational teams to globalize your company”, Organizational Dynamics, Vol. 24 No. 4, pp. 50-67.
85. Steers, R.M. (1977), “Antecedents and outcomes of organizational commitment”, Administrative Science Quarterly, Vol. 22 No. 1, pp. 46-56.
86. Steiner, I.D. (1972), Group Process and Productivity, Academic Press, New York, NY.
87. Suchan, J. and Hayzak, G. (2001), “The communication characteristics of virtual teams: a case study”, IEEE Transactions on Professional Communication, Vol. 44 No. 3, p. 174.
88. Sundstrom, E., Demeuse, K.P. and Futrell, D. (1990), “Work teams: applications and effectiveness”, American Psychologist, Vol. 45 No. 2, pp. 120-33.
89. Taylor, J.C. and Bowers, D.G. (1972), “Survey of organizations; a machine-scored standardized questionnaire instrument”, Center for Research on Utilization of Scientific Knowledge, University of Michigan, Ann Arbor, MI.
90. Tucker, R. and Panteli, N. (2003), “Back to basics: sharing goals and developing trust in global virtual teams”, in Ed. Korpela, N., Ed. Montealegre, R. and Ed. Poulymenakou, A. (Eds), Organizational Information Systems in the Context of Globalization, Kluwer Academic Publishers, Boston, MA.
91. Van Maanen, J. (1976), “Breaking in: socialization to work”, in Ed. Dubin, R. (Ed.), Handbook of Work, Organization, and Society, Rand McNally, Chicago, IL.
92. Warkentin, M.E., Sayeed, L. and Hightower, R. (1997), “Virtual teams versus face-to-face teams: an exploratory study of a web-based conference system”, Decision Sciences, Vol. 28 No. 4, pp. 975-96.
93. Wheelan, S. and Hochberger, J. (1996), “Validation studies of the group development questionnaire”, Small Group Research, Vol. 27 No. 1, pp. 143-70.
94. Williams, K.D. and Karau, S.J. (1991), “Social loafing and social compensation: the effects of expectations of co-worker performance”, Journal of Personality and Social Psychology, Vol. 61 No. 4, pp. 570-81.
95. Zaccaro, S.J. and Dobbins, G.H. (1989), “Contrasting group and organizational commitment: evidence for differences among multilevel attachments”, Journal of Organizational Behavior, Vol. 10 No. 3, pp. 267-73.