Measuring switching costs in IT outsourcing services

Journal of Strategic Information Systems

Volumn 15, Issue 3, 2006, Pages 219-248

  Whitten, Dwayne ^a   Wakefield, Robin L ^b  

^a TEXAS A AND M UNIVERSITY   (United States)

^b BAYLOR UNIVERSITY   (United States)

Author keywords

Application development; Information technology; Outsourcing; Social exchange theory; Strategy; Switching costs; Transaction cost theory

Indexed keywords

COSTS; INDUSTRIAL MANAGEMENT; MATHEMATICAL MODELS; OUTSOURCING; STRATEGIC PLANNING;

APPLICATION DEVELOPMENT; SOCIAL EXCHANGE THEORY; STRATEGY; SWITCHING COSTS; TRANSACTION COST THEORY;

INFORMATION TECHNOLOGY;

EID: 33746910263     PISSN: 09638687     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jsis.2005.11.002     Document Type: Article

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