Total Quality Management in Information Systems Development: Key Constructs and Relationships

Journal of Management Information Systems

Volumn 16, Issue 3, 1999, Pages 119-155

  Ravichandran, T ^a,b,c,d,e   Rai, Arun ^b,f,g,h  

^a RENSSELAER POLYTECHNIC INSTITUTE   (United States)

^b SOUTHERN ILLINOIS UNIVERSITY   (United States)

^c Natl Productivity Council of India   (India)

^d UNIVERSITY OF MADRAS   (India)

^e Pacific Institute for Research and Evaluation   (United States)

^f GEORGIA STATE UNIVERSITY   (United States)

^g KENT STATE UNIVERSITY   (United States)

^h ASSOCIATION FOR COMPUTING MACHINERY   (United States)

Author keywords

Information systems management; Software quality; Systems development; Total quality management theory

Indexed keywords

EID: 0033277395     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.1080/07421222.1999.11518259     Document Type: Article

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