The importance of service quality in bank selection for mortgage loans

Managing Service Quality

Volumn 16, Issue 4, 2006, Pages 365-379

  Lymperopoulos, Constantine ^a   Chaniotakis, Ioannis E ^b   Soureli, Magdalini ^c  

^a UNIVERSITY OF THE AEGEAN   (Greece)

^b ATEbank   (Greece)

^c UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Banks; Buying behaviour; Customer services quality; Greece; Loans; Mortgage companies

Indexed keywords

EID: 33746746999     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520610675702     Document Type: Review

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