Going beyond role expectations: Toward an understanding of the determinants and components of teacher organizational citizenship behavior

Educational Administration Quarterly

Volumn 42, Issue 3, 2006, Pages 385-423

  Oplatka, Izhar ^a  

^a BEN GURION UNIVERSITY OF THE NEGEV   (Israel)

Author keywords

Educational leadership; Empirical paper; Organizational citizenship behavior; Professional commitment; Role tasks; Teachers

Indexed keywords

EID: 33745619552     PISSN: 0013161X     EISSN: 15523519     Source Type: Journal    
DOI: 10.1177/0013161X05285987     Document Type: Review

References (86)

1. Ashkanasy, N. M., Zerbe, W. J., & Hartel, C. E. (Eds.). (2002). Managing emotions in the workplace. Armonk, NY: M. E. Sharpe.
2. Allen, T. D., Barnard, S., Rush, M. C., & Russell, J. E. A. (2000). Ratings of organizational citizenship behavior: Does the source make a difference? Human Resource Management Review, 10 (1). 97-114.
3. Barnett, R. (1994). The limits of competence: Knowledge, higher education and society. Buckingham, UK: Open University Press.
4. Bienstock, C., DeMoranville, C. W., & Smith, R. K. (2003). Organizational citizenship behavior and service quality. Journal of Services Marketing, 17, 357-378.
5. Blasé, J., & Blasé, J. (1994). Empowering teachers: What successful principals do. Thousand Oaks, CA: Corwin Press.
6. Bogdan, R. C., & Biklen, S. K. (1982). Qualitative research for education: An introduction to theory and methods (2nd ed.). Boston: Allyn & Bacon.
7. Bogler, R., & Somech, A. (2004). Influence of teacher empowerment on teachers'organizational commitment, professional commitment and organizational citizenship behaviour in schools. Teaching and Teacher Education, 20, 277-289.
8. Bolino, M. C. (1999). Citizenship and impression management: Good soldiers or good actors. Academy of Management Review, 24 (1). 82-98.
9. Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 71-98). San Francisco: Jossey-Bass.
10. Braungart, R. G., & Braungart, M. M. (1998). Citizenship and citizenship education in the United States in the 1990's. In O. Ichilov (Ed.), Citizenship and citizenship education in a changing world (pp. 98-129). London: Woburn Press.
11. Brock, B. L., & Grady, M. L. (1997). From first-year to first-rate: Principals guiding beginning teachers. Thousand Oaks, CA: Corwin Press.
12. Bruner, J. (1986). Actual minds, possible worlds. Cambridge, MA: Harvard University Press.
13. Chhokar, J. S., Zhuplev, A., Fok, L. Y., & Hatman, S. J. (2001). The impact of culture on equity sensitivity perceptions and organizational citizenship behavior: A five-country study. International Journal of Value-Based Management, 14 (1). 79-98.
14. Christ, O., Van Dick, R., Wagner, U., & Stellmacher, J. (2003). When teachers go the extra mile: Foci or organizational identification as determinants of different forms of organizational citizenship behavior among schoolteachers. British Journal of Educational Psychology, 73, 329-341.
15. Day, C. (1999). Developing teachers: The challenges of lifelong learning. London: Falmer Press.
16. Diefendorff, J. M., Brown, D. J., Kamin, A. M., & Lord, R. G. (2002). Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23 (1). 93-108.
17. Dillard, C. B. (2000). The substance of things hoped for, the evidence of things not seen: Examining an endarkened feminist epistemology in educational research and leadership. Qualitative Studies in Education, 13, 661-681.
18. Dipola, M., & Tschannen-Moran, M. (2001). Organizational citizenship behavior in schools and its relationship to school climate. Journal of School Leadership, 11, 424-445.
19. Erickson, F. (1986). Qualitative methods of inquiry. In M. C. Wittrock (Ed.), Third handbook of research on teaching (pp. 23-42). New York: Macmillan.
20. Evans, R. (1996). The human side of school change: Reform, resistance and the real-life problems of innovation. San Francisco: Jossey-Bass.
21. Falmer, P. J. (1999). Evoking the spirit. Educational Leadership, 56 (4). 6-11.
22. Farrell, T. S. C. (2003). Learning to teach English language during the first year: Personal influences and challenges. Teaching and Teacher Education, 19, 95-111.
23. Fullan, M. (1991). The new meaning of educational change. New York: Teacher College Press.
24. Fullan, M. (2000). The return of large-scale reforms. Journal of Educational Change, 1 (1). 5-27.
25. Glaser, G., & Strauss, A. (1967). The discovery of grounded theory. Chicago: Aldine.
26. Goldscheider, C. (1996). Israel's changing society: Population, ethnicity, and development. Boulder, CO: Westview Press.
27. Goodlad, J. I., Soder, R., & Sirotnik, K. A. (Eds.). (1990). The moral dimensions of teaching. San Francisco: Jossey-Bass.
28. Goodson, I. F. (1991). Sponsoring the teacher's voice: Teachers'lives and teacher development. Cambridge Journal of Education, 21 (1). 35-45.
29. Graen, G. B., Novak, M., & Sommerkamp, P. (1982). The effects of leader-member exchange and job design on productivity and satisfaction: Testing a dual attachment model. Organizational Behavior and Human Performance, 30, 109-131.
30. Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249-270.
31. Hall, D. T. (1986). Breaking career routines: Mid career choice and identity development. In D. T. Hall (Ed.), Career development in organization (pp. 120-159). San Francisco: Jossey-Bass.
32. Hansen, D. T. (1995). The call to teach. New York: Teachers College Press.
33. Hargreaves, A. (1998). The emotional practice of teaching. Teaching and Teacher Education, 14, 835-854.
34. Hargreaves, D., & Evans, R. (1997). Beyond educational reform: Bringing teachers back in. Buckingham, UK: Open University Press.
35. Haworth, C. L., & Levy, P. E. (2001). The importance of instrumentality beliefs in the prediction of organizational citizenship behaviors. Journal of Vocational Behavior, 59 (1). 64-75.
36. Helsby, G. (1999). Changing teachers' work: The reform of secondary schooling. Buckingham, UK: Open University Press.
37. Ichilov, O. (1998). Citizenship and citizenship education in a changing world. London: Woburn Press.
38. Iram, Y., & Schmida, M. (1998). The educational system of Israel. Westport, CT: Greenwood Press.
39. Jackson, P. W. (1986). The practice of teaching. New York: Teachers College Press.
40. Kidder, D. L., & McLean Parks, J. (2001). The good soldier: Who is s(he)? Journal of Organizational Behaviour, 22, 939-959.
41. Kidwell, R. E., Mossholder, K. W., & Bennett, N. (1997). Cohesiveness and organizational citizenship behavior: A multilevel analysis using work groups and individuals. Journal of Management, 23, 775-793.
42. Kram, K. (1983). Phases in the mentor relationship. Academy of Management Journal, 26, 608-625.
43. LeCompte, M. D., & Preissle, J. (1993). Ethnography and qualitative design in educational research. San Diego, CA: Academic Press.
44. Leithwood, K., Jantzi, D., & Steinback, R. (1999). Changing leadership for changing times. Buckingham, UK: Open University Press.
45. Levin, B. (2001). Reforming education: From origins to outcomes. London: Routledge.
46. Lieberman, A., & Miller, L. (1984). The social realities of teaching. In A. Lieberman & L. Miller (Eds.), Teachers, their world, and their work. Alexandria, VA: Association for Supervision and Curriculum Development.
47. MacKenzie, S. B., Podsakoff, P.M., & Fetter, R. (1993). The impact of organizational citizenship behavior on evaluations of sales performance. Journal of Marketing, 57, 123-150.
48. Marshall, C., & Rossman, G. (1995). Designing qualitative research. Thousand Oaks, CA: Sage.
49. Meyer, J. W., Scott, W. R., & Deal, T. E. (1992). Institutional and technical sources of organizational structure: Explaining the structure of educational organizations. In J. W. Meyer & W. R. Scott (Eds.), Organizational environments: Ritual and rationality (pp. 45-70). Newbury Park, CA: Sage.
50. Ministry of Education. (1994). The role incumbents in school: Definitions. Jerusalem: Special Regulation.
51. Motowidlo, S. J. (2000). Some basic issues related to contextual performance and organizational citizenship behaviour in human resource management. Human Resource Management Review, 10 (1). 115-126.
52. Murphy, J. (1992). Changing role of the teacher. In M. J. O'Hair & S. J. Odell (Eds.), Educating teachers for leadership and change (pp. 311-323). Thousand Oaks, CA: Corwin Press.
53. Nias, J. (1989). Primary teachers talking: A study of teaching at work. London: Routledge.
54. Nias, J. (1999). Primary teaching as a culture of care. In J. Prosser (Ed.), School culture (pp. 66-81). London: Paul Chapman.
55. Oplatka, I. (2002). The emergence of educational marketing: Lessons from the experiences of Israeli principals. Comparative Education Review, 46, 211-233.
56. Oplatka, I. (2003). School change and self-renewal: Some reflections from life stories of women principals. Journal of Educational Change, 4 (1). 25-43.
57. Oplatka, I. (2004). The arrival of a new woman principal and teachers'self-renewal: Reflections from life stories of mid-career teachers. Planning and Changing, 35 (1/2). 55-68.
58. Oplatka, I. (in press). Managing emotions in teaching: Towards an understanding of emotion displays and caring as non-prescribed role elements. Teacher College Record.
59. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.
60. Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior, 12 (pp. 43-72). Greenwich, CT: JAI.
61. Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10, 85-97.
62. Paine, J. B., & Organ, D. W. (2000). The cultural matrix of organizational citizenship behavior: Some preliminary conceptual and empirical observations. Human Resource Management Review, 10 (1). 45-59.
63. Paton, M. Q. (1990) Qualitative evaluation and research methods (2nd ed.). Newbury Park, CA: Sage.
64. Paton, M. Q. (2002). Qualitative research and evaluation method. Thousand Oaks, CA: Sage.
65. Pearson, A. T. (1989). The teacher: Theory and practice in teacher education. New York: Routledge.
66. Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
67. Pollard, A. (1985). The social world of the primary teacher. London: Holt, Rinehart and Winston.
68. Ryan, J. J. (2002). Work values and organizational citizenship behaviors: Values that work for employees and organizations. Journal of Business and Psychology, 17 (1). 123-132.
69. Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relations, 44, 735-759.
70. Shulman, L. (1987). Knowledge and teaching: Foundations of the new reform. Harvard Educational Review, 57 (1). 1-22.
71. Settoon, R. P., Bennett, N., & Liden R. C. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81, 219-227.
72. Smith, A. C., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.
73. Socket, H. (1993). The moral base for teacher professionalism. New York: Teachers College Press.
74. Somech, A., & Bogler, R. (2002). Antecedents and consequences of teacher organizational and professional commitment. Educational Administration Quarterly, 38, 555-577.
75. Somech, A., & Drach-Zahavy, A. (2000). Understanding extra-role behavior in schools: The relationships between job satisfaction, sense of efficacy and teachers' extra-role behavior. Teaching and Teacher Education, 16, 649-659.
76. Spector, P. E., & Fox, S. (2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review, 12, 269-292.
77. Strauss, A. L., & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Thousand Oaks, CA: Sage.
78. Thompson, H. B., & Werner, J. M. (1997). The impact of role conflict/facilitation on core and discretionary behaviors: Testing a mediated model. Journal of Management, 23, 583-601.
79. Turnipseed, D. L. (2002). Are good soldiers good? Exploring the link between organization citizenship behavior and personal ethics. Journal of Business Research, 55 (1). 1-15.
80. Van Dyne, L., Graham, J., & Dienesch, R. (1994). Organizational citizenship behavior: Construct redefinition, measurement and validation. Academy of Management, 37, 765-802.
81. Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81, 525-531.
82. Wayne, S. J., & Green, S. A. (1993). The effects of leader-member exchange on employee citizenship and impression management behavior. Human Relations, 46, 1431-1440.
83. Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82-111.
84. Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
85. Wong, Y. T., Ngo, H. Y., & Wong, C. S. (2003). Antecedents and outcomes of employees'trust in Chinese joint ventures. Asia Pacific Journal of Management, 20, 481-499.
86. Zehm, S. J., & Kottler, J. A. (1993). On being a teacher: The human dimension. Thousand Oaks, CA: Corwin Press.