Dimensions of price satisfaction: A study in the retail banking industry

International Journal of Bank Marketing

Volumn 24, Issue 4, 2006, Pages 216-231

  Matzler, Kurt ^a   Würtele, Andreas ^b   Renzl, Birgit ^b  

^a JOHANNES KEPLER UNIVERSITY LINZ   (Austria)

^b INNSBRUCK UNIVERSITY SCHOOL OF MANAGEMENT   (Austria)

Author keywords

Banking; Customer satisfaction; Prices; Retailing

Indexed keywords

EID: 33745443951     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320610671324     Document Type: Article

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