If we teach, do they learn? The impact of instruction on online catalog search strategies

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Volumn 6, Issue 2, 2006, Pages 155-167

  Novotny, Eric ^a   Cahoy, Ellysa Stern ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33744827419     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: 10.1353/pla.2006.0027     Document Type: Article

References (48)

1. Eric Novotny, "I Don't Think, I Click: A Protocol Analysis Study of Use of a Library Online Catalog in the Internet Age," College & Research Libraries 65, 6 (November 2004): 525-37.
2. Karl A. Ericsson and Herbert A. Simon, Protocol Analysis: Verbal Reports as Data, rev. ed. (Cambridge, MA: MIT Press, 1993).
3. For examples, see: Carol M. Barnum, Usability Testing and Research (New York: Longman, 2002);
4. Jakob Neilsen, Usability Engineering (Boston: Academic Press, 1993);
5. and Jeffrey Rubin, Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests (Chicago: American Library Association, 1994).
6. Patricia Sullivan and Peggy Seiden, "Educating Online Catalog Users: The Protocol Assessment of Needs," Library HiTech, (consecutive issue 10), 3, 2 (1985): 11-9.
7. Anita Ondrusek, "The Attributes of Research on End-User Online Searching Behavior: A Retrospective Review and Analysis," Library & Information Science Research 26, 2 (Spring 2004): 221-65.
8. Carol A. Hert, "User Goals on an Online Public Access Catalog," Journal of the American Society for Information Science 47, 7 (1996): 504-18.
9. Heather G. Morrison, "Online Catalogue Research and the Verbal Protocol Method," Library Hi Tech 17, 2 (1999): 197-206.
10. Maiike J. Van Den Haak, Menno D. T. De Jong, Peter Jan Schellens, "Retrospective vs. Concurrent Think-Aloud Protocols: Testing the Usability of an Online Library Catalogue," Behaviour and Information Technology 22, 5 (2004): 339-51.
11. Patricia Wallace, "How do Patrons Search the Online Catalog When no One's Looking?" RQ 33, 2 (Winter 1993): 239-52;
12. Charles R. Hildreth, "The Use and Understanding of Keyword Searching in a University Online Catalog," Information Technology and Libraries 16, 2 (June 1997): 52-63;
13. and Christine L. Borgman, "Why are Online Catalogs Still Hard to Use?" Journal of the American Society for Information Science 47, 7 (1996): 493-503.
14. Nancy B. Turner, "Baffled, Befuddled or Bemused: Testing Students' Use of the Online Catalog," College & Undergraduate Libraries 9, 1 (2002): 71-9.
15. Novotny, 529.
16. For examples, see: Sullivan and Seiden; Shu-Hsien L. Chen, "Current Research: A Study of High School Students' Online Catalog Searching Behavior," School Library Media Quarterly 22, 1 (1993): 33-40;
17. Chen, "Searching the Online Catalog and the World Wide Web," Journal of Educational Media and Library Sciences 41, 1 (2003): 29-43;
18. and David R. McDonald and Susan Searing, "Bibliographic Instruction and the Development of the Online Catalog," College & Research Libraries 44 (January1983): 10.
19. See Linda G. Ackerson and Virginia E. Young, "Evaluating the Impact of Library Instruction Methods on the Quality of Student Research," Research Strategies 12, 3 (1994): 132-44;
20. Chris A. Portmann and Adrienne J. Roush, "Assessing the Effects of Library Instruction," Journal of Academic Librarianship 30, 6 (2004): 461-5;
21. Mark Emmons and Wanda W. Martin, "Engaging Conversation: Evaluating the Contribution of Library Instruction to the Quality of Research," College & Research Libraries 63, 6 (2002): 545-60;
22. David F. Kohl and Lizabeth A. Wilson, "Effectiveness of Course-Integrated Bibliographic Instruction in Improving Coursework," RQ 26, 2 (1986): 206-11;
23. and Janet Webster and Loretta Rielly, "A Library Instruction Case Study: Measuring Success from Multiple Perspectives," Research Strategies 19 (2003): 16-32.
24. Webster and Rielly, 30.
25. Novotny, 526, 537.
26. Hannu Kuusela and Paul Pallab, "A Comparison of Concurrent and Retrospective Verbal Protocol Analysis," American Journal of Psychology 113, 5 (2000): 387.
27. Timothy D. Wilson, "The Proper Protocol: Validity and Completeness of Verbal Reports," Psychological Science 5, 5 (September 1994): 249-52.
28. Jonathan W. Schooler, Stellan Ohlsson, and Kevin Brooks, "Thoughts Beyond Words: When Language Overshadows Insight," Journal of Experimental Psychology: General 122, 2 (1993): 166-83.
29. Van den Haak, Dejong, and Schellens.
30. John W. Payne, "Thinking Aloud: Insights into Information Processing," Psychological Science 5, 5 (September 1994): 247.
31. Kevin J. Ford et al., "Process Tracing Methods: Contributions, Problems, and Neglected Research Questions," Organizational Behavior and Human Decision Processes 43, 1 (February 1989): 1-144.
32. Jakob Nielsen, "Estimating the Number of Subjects Needed for a Thinking Aloud Test," International Journal of Human-Computer Studies 41, 3 (September 1994): 283-456;
33. Robert A. Virzi, "Refining the Test Phase of Usability Evaluation: How Many Subjects is Enough," Human Factors 34, 4 (1992): 457-68.
34. Diana Tabatabai and Bruce M. Shore, "How Experts and Novices Search the Web," Library and Information Science Research 27, 2 (Spring 2005): 139-275.
35. Brian Nielsen and Betsy Baker, "Educating the Online Catalog User: A Model Evaluation Study," Library Trends 35, 1 (1987): 583.
36. Tabatabai and Shore, 233.
37. Holly Yu and Margot Young, "The Impact of Web Search Engines on Subject Searching on OPAC," Information Technology and Libraries 23, 4 (2004): 168-80.
38. Holly Yu and Margot Young, Information Technology and Libraries Ibid., 178.
39. Wallace, 250.
40. Lilith R. Kunkel, Susan M. Weaver, and Kim N. Cook, "What Do They Know? An Assessment of Undergraduate Library Skills," Journal of Academic Librarianship (November 1996): 432.
41. Brian Nielsen and Betsy Baker, 577.
42. Ellysa Stern Cahoy, "Put Some Feeling into It: Integrating Affective Competencies into K-20 Information Literacy Standards," Knowledge Quest 32, 4 (2004): 25-8.
43. Constance Mellon, "Library Anxiety: A Grounded Theory and Its Development," College & Research Libraries 47, 2 (1986): 160-5;
44. Diane Nahl, "Affective Monitoring of Internet Learners: Perceived Self-Efficacy and Success" in Global Complexity, Information, Chaos and Control: Proceedings of the 59th ASIS Annual Meeting, ed. Steve Hardin (Medford, NJ: Information Today, 1996), 33, 100-9;
45. and Wen-Hua Ren, "Library Instruction and College Student Self-Efficacy in Electronic Information Searching," The Journal of Academic Librarianship 26, 5 (September 2000): 323-8.
46. Wallace, 251.
47. Stanley Wilder, "Information Literacy Makes All the Wrong Assumptions," Chronicle of Higher Education, January 7, 2005, B 13.
48. Stanley Wilder, "Information Literacy Makes All the Wrong Assumptions," Chronicle of Higher Education, 2005, B 13, Ibid.