Online catalogue research and the verbal protocol method

Library Hi Tech

Volumn 17, Issue 2, 1999, Pages 197-206

  Morrison, Heather G ^a  

^a Department of Philosophy and Religious Studies   (Canada)

Author keywords

Catalogues; Field research; Libraries; Library users; Online computing; User studies

Indexed keywords

EID: 23944525633     PISSN: 07378831     EISSN: None     Source Type: Journal    
DOI: 10.1108/07378839910275858     Document Type: Article

References (5)

1. Borgman, C.L. (1986), "Why are online catalogs hard to use? Lessons learned from information retrieval studies" in Journal of the American Society for Information Science, Vol. 37, No. 6, pp. 387-400.
2. Borgman, C.L. (1996), "Why are online catalogs still hard to use?" in Journal of the American Society for Information Science, Vol. 47, No. 7, pp. 493-503.
3. Henderson, R.D., Smith, M.C., Podd, J., Varela-Alvarez, H. (1995), "A comparison of the tour prominent user-based methods for evaluating the usability of computer software" in Ergonomics, Vol. 38, No. 10, pp. 2030-44.
4. Seymour, S. (1991), "Online public access catalog user studies: a review of research methodologies, March 1986-November 1989" in Library and Information Science Research, Vol. 13, pp. 89-102.
5. Wiedenbeck, S., Lampert, R., Scholtz, J. (1989), "Using protocol analysis to study the user interface" in Bulletin of the American Society for Information Science, Vol. 15, No. 5, pp. 25-6.