The new customer-centred business model for the hospitality industry

International Journal of Contemporary Hospitality Management

Volumn 18, Issue 3, 2006, Pages 173-187

  Kandampully, Jay ^a  

^a OHIO STATE UNIVERSITY   (United States)

Author keywords

Customer orientation; Hospitality services; International marketing

Indexed keywords

EID: 33646732818     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110610658599     Document Type: Article

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