Establishing and maintaining customer loyalty and employee identification in the new economy: A Communicative Response

Management Communication Quarterly

Volumn 14, Issue 4, 2001, Pages 629-636

  Scott, Craig R ^a  

^a UNIVERSITY OF TEXAS AT AUSTIN   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84990405445     PISSN: 08933189     EISSN: None     Source Type: Journal    
DOI: 10.1177/0893318901144006     Document Type: Article

References (20)

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