메뉴 건너뛰기




Volumn 106, Issue 4, 2006, Pages 523-539

Categorizing web features and functions to evaluate commercial web sites: An assessment framework and an empirical investigation of Australian companies

Author keywords

Australia; Commercial services; Worldwide web

Indexed keywords

COMPUTER AIDED LOGIC DESIGN; COMPUTER APPLICATIONS; INDUSTRIAL MANAGEMENT; INFORMATION SCIENCE; INFORMATION TECHNOLOGY; PROFESSIONAL ASPECTS;

EID: 33645828864     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570610661606     Document Type: Article
Times cited : (19)

References (45)
  • 1
    • 0004258368 scopus 로고    scopus 로고
    • The art of e-biz
    • Bacheldor, B. (2000), "The art of e-biz", Information Week, No. 773, pp. 42-4.
    • (2000) Information Week , Issue.773 , pp. 42-44
    • Bacheldor, B.1
  • 3
    • 0012449424 scopus 로고    scopus 로고
    • Getting noticed
    • Bickers, C. (2000), "Getting noticed", Far Eastern Economic Review, Vol. 163 No. 9, pp. 47-8.
    • (2000) Far Eastern Economic Review , vol.163 , Issue.9 , pp. 47-48
    • Bickers, C.1
  • 4
    • 20444468901 scopus 로고    scopus 로고
    • B2C e-commerce web site quality: An empirical examination
    • Cao, M., Zhang, Q.Y. and Seydel, J. (2005), "B2C e-commerce web site quality: an empirical examination", Industrial Management & Data Systems, Vol. 105 No. 5, pp. 645-61.
    • (2005) Industrial Management & Data Systems , vol.105 , Issue.5 , pp. 645-661
    • Cao, M.1    Zhang, Q.Y.2    Seydel, J.3
  • 5
    • 9244248040 scopus 로고    scopus 로고
    • Website design: What do i need to know?
    • Cell, B. (2000), "Website design: what do I need to know?", Pennsylvania CPA Journal, Vol. 71 No. 1, pp. 15-19.
    • (2000) Pennsylvania CPA Journal , vol.71 , Issue.1 , pp. 15-19
    • Cell, B.1
  • 7
    • 0036798768 scopus 로고    scopus 로고
    • An investigation of commercial usage of the world wide web: A picture from Singapore
    • Cheung, W.M. and Huang, W. (2002), "An investigation of commercial usage of the world wide web: a picture from Singapore", International Journal of Information Management, Vol. 22 No. 5, pp. 377-88.
    • (2002) International Journal of Information Management , vol.22 , Issue.5 , pp. 377-388
    • Cheung, W.M.1    Huang, W.2
  • 8
    • 33645814886 scopus 로고    scopus 로고
    • Proposing a framework to assess the internet usage for university education: An empirical investigation from student's perspective
    • Cheung, W.M. and Huang, W. (2005), "Proposing a framework to assess the internet usage for university education: an empirical investigation from student's perspective", British Journal of Education Technology, Vol. 36 No. 2, pp. 237-53.
    • (2005) British Journal of Education Technology , vol.36 , Issue.2 , pp. 237-253
    • Cheung, W.M.1    Huang, W.2
  • 10
    • 33645835210 scopus 로고    scopus 로고
    • The 6 mistakes of highly ineffective websites
    • Fairley, J. (2000), "The 6 mistakes of highly ineffective websites", Bank Marketing, Vol. 32 No. 2, pp. 36-40.
    • (2000) Bank Marketing , vol.32 , Issue.2 , pp. 36-40
    • Fairley, J.1
  • 11
    • 33645813187 scopus 로고    scopus 로고
    • Forrester Research Institute (2000), available at: www.forrester.com/ Product/CoverageArea/0,4674,5,00.html.
    • (2000)
    • Research Institute, F.1
  • 12
    • 10444244093 scopus 로고    scopus 로고
    • Determinants of continued use of the WWW: An integration of two theoretical models
    • Hsu, M.H., Chiu, C.M. and Ju, T.L. (2004), "Determinants of continued use of the WWW: an integration of two theoretical models", Industrial Management & Data Systems, Vol. 104 No. 9, pp. 766-75.
    • (2004) Industrial Management & Data Systems , vol.104 , Issue.9 , pp. 766-775
    • Hsu, M.H.1    Chiu, C.M.2    Ju, T.L.3
  • 13
    • 0000894094 scopus 로고    scopus 로고
    • The content and design of web sites: An empirical study
    • Huizingh, E. (2000), "The content and design of web sites: an empirical study", Information & Management, Vol. 37 No. 3, pp. 123-34.
    • (2000) Information & Management , vol.37 , Issue.3 , pp. 123-134
    • Huizingh, E.1
  • 14
    • 37249060098 scopus 로고    scopus 로고
    • Is your company ready for e-business? - An e-readiness assessment framework and two field studies
    • Huang, J.H., Huang, W., Zhao, C.J. and Huang, H. (2004), "Is your company ready for e-business? - an e-readiness assessment framework and two field studies", Communications of AIS, Vol. 14 No. 19.
    • (2004) Communications of AIS , vol.14 , Issue.19
    • Huang, J.H.1    Huang, W.2    Zhao, C.J.3    Huang, H.4
  • 15
    • 33645714986 scopus 로고    scopus 로고
    • Huang, W. Siau, K. Wei, K.K. Idea Group Publishing Hershey, PA
    • Huang, W., Siau, K. and Wei, K.K. (Eds) (2005), Electronic Government: Strategic and Implementations, Idea Group Publishing, Hershey, PA.
    • (2005) Electronic Government: Strategic and Implementations
  • 16
    • 33645829508 scopus 로고    scopus 로고
    • Developing an evaluation instrument for e-commerce web sites from the first-time buyer's viewpoint
    • Hung, W.H. and McQueen, R.J. (2004), "Developing an evaluation instrument for e-commerce web sites from the first-time buyer's viewpoint", Electronic Journal of Information Systems Evaluation, Vol. 7 No. 1, pp. 31-42.
    • (2004) Electronic Journal of Information Systems Evaluation , vol.7 , Issue.1 , pp. 31-42
    • Hung, W.H.1    McQueen, R.J.2
  • 17
    • 20444447617 scopus 로고    scopus 로고
    • Performance, scalability and reliability issues in web applications
    • Iyer, L.S., Gupta, B. and Johri, N. (2005), "Performance, scalability and reliability issues in web applications", Industrial Management & Data Systems, Vol. 105 No. 5, pp. 561-76.
    • (2005) Industrial Management & Data Systems , vol.105 , Issue.5 , pp. 561-576
    • Iyer, L.S.1    Gupta, B.2    Johri, N.3
  • 18
    • 0032330902 scopus 로고    scopus 로고
    • Dynamic relationships with customers: High-variety strategies
    • Kahn, B.E. (1998), "Dynamic relationships with customers: high-variety strategies", Journal of the Academy of Marketing Science, Vol. 26 No. 1, pp. 45-53.
    • (1998) Journal of the Academy of Marketing Science , vol.26 , Issue.1 , pp. 45-53
    • Kahn, B.E.1
  • 20
    • 0343766222 scopus 로고    scopus 로고
    • Trapped in a web of bad design
    • Kennedy, S.D. (2000), "Trapped in a web of bad design", Information Today, Vol. 17 No. 4, pp. 32-3.
    • (2000) Information Today , vol.17 , Issue.4 , pp. 32-33
    • Kennedy, S.D.1
  • 22
    • 33645811107 scopus 로고    scopus 로고
    • Extending the technology acceptance model and the task-technology fit model to consumer e-commerce
    • Klopping, I.M. and McKinney, E.I. (2004), "Extending the technology acceptance model and the task-technology fit model to consumer e-commerce", Information Technology, Learning, and Performance Journal, Vol. 22 No. 1, pp. 35-48.
    • (2004) Information Technology, Learning, and Performance Journal , vol.22 , Issue.1 , pp. 35-48
    • Klopping, I.M.1    McKinney, E.I.2
  • 23
    • 0142258717 scopus 로고    scopus 로고
    • Usability in online shops: Scale construction, validation and the influence on the buyers' intention and decision
    • Konradt, U., Wandke, H., Balazs, B. and Christophersen, T. (2003), "Usability in online shops: scale construction, validation and the influence on the buyers' intention and decision", Behaviour & Information Technology, Vol. 22 No. 3, pp. 165-74.
    • (2003) Behaviour & Information Technology , vol.22 , Issue.3 , pp. 165-174
    • Konradt, U.1    Wandke, H.2    Balazs, B.3    Christophersen, T.4
  • 24
    • 30344475785 scopus 로고    scopus 로고
    • Enhancing business networks using social network based virtual communities
    • Lea, B.R., Yu, W.B., Maguluru, N. and Nichols, M. (2006), "Enhancing business networks using social network based virtual communities", Industrial Management & Data Systems, Vol. 106 No. 1, pp. 121-38.
    • (2006) Industrial Management & Data Systems , vol.106 , Issue.1 , pp. 121-138
    • Lea, B.R.1    Yu, W.B.2    Maguluru, N.3    Nichols, M.4
  • 25
    • 0002440674 scopus 로고    scopus 로고
    • Exploring the factors associated with web site success in the context of electronic commerce
    • Liu, C. and Arnett, K.P. (2000), "Exploring the factors associated with web site success in the context of electronic commerce", Information & Management, Vol. 38 No. 1, pp. 23-33.
    • (2000) Information & Management , vol.38 , Issue.1 , pp. 23-33
    • Liu, C.1    Arnett, K.P.2
  • 26
    • 0000595235 scopus 로고    scopus 로고
    • Web sites of the fortune 500 companies: Facing customers through home pages
    • Liu, C., Arnett, K.P., Capella, L.M. and Beatty, R.C. (1997), "Web sites of the fortune 500 companies: facing customers through home pages", Information & Management, Vol. 31 No. 6, pp. 335-45.
    • (1997) Information & Management , vol.31 , Issue.6 , pp. 335-345
    • Liu, C.1    Arnett, K.P.2    Capella, L.M.3    Beatty, R.C.4
  • 28
    • 0344687400 scopus 로고    scopus 로고
    • Understanding web content management systems: Evolution, lifecycle and market
    • McKeever, S. (2003), "Understanding web content management systems: evolution, lifecycle and market", Industrial Management & Data Systems, Vol. 103 No. 9, pp. 686-92.
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.9 , pp. 686-692
    • McKeever, S.1
  • 30
    • 0037247607 scopus 로고    scopus 로고
    • Evaluating and designing web site quality
    • Mich, L., Franch, M. and Gaio, L. (2003), "Evaluating and designing web site quality", IEEE MultiMedia, Vol. 10 No. 1, pp. 34-43.
    • (2003) IEEE MultiMedia , vol.10 , Issue.1 , pp. 34-43
    • Mich, L.1    Franch, M.2    Gaio, L.3
  • 31
    • 1242331279 scopus 로고    scopus 로고
    • The conceptualization and empirical validation of web site user satisfaction
    • Muylle, S., Moenaert, R. and Despontin, M. (2004), "The conceptualization and empirical validation of web site user satisfaction", Information & Management, Vol. 41 No. 5, pp. 543-60.
    • (2004) Information & Management , vol.41 , Issue.5 , pp. 543-560
    • Muylle, S.1    Moenaert, R.2    Despontin, M.3
  • 33
    • 33645830751 scopus 로고    scopus 로고
    • Does culture matter?: Identifying cross-national dimensions in Japanese multinationals' product-based websites
    • Okazaki, S. (2004), "Does culture matter?: identifying cross-national dimensions in Japanese multinationals' product-based websites", Electronic Markets, Vol. 14 No. 1, pp. 58-69.
    • (2004) Electronic Markets , vol.14 , Issue.1 , pp. 58-69
    • Okazaki, S.1
  • 34
    • 0009379850 scopus 로고    scopus 로고
    • Advertising: Brand communications styles in established media and the Internet
    • Philport, J. and Arbittier, J. (1997), "Advertising: brand communications styles in established media and the Internet", Journal of Advertising Research, Vol. 37 No. 2, pp. 68-76.
    • (1997) Journal of Advertising Research , vol.37 , Issue.2 , pp. 68-76
    • Philport, J.1    Arbittier, J.2
  • 35
    • 0344687401 scopus 로고    scopus 로고
    • An identification and classification of enterprise portal functions and features
    • Raol, J.M., Koong, K.S., Liu, L.C. and Yu, C.S. (2003), "An identification and classification of enterprise portal functions and features", Industrial Management & Data Systems, Vol. 103 No. 9, pp. 693-702.
    • (2003) Industrial Management & Data Systems , vol.103 , Issue.9 , pp. 693-702
    • Raol, J.M.1    Koong, K.S.2    Liu, L.C.3    Yu, C.S.4
  • 36
    • 0345014259 scopus 로고    scopus 로고
    • E-loyalty: Your secret weapon on the web
    • Reichheld, F. and Schefter, P. (2000), "E-loyalty: your secret weapon on the web", Harvard Business Review, Vol. 78 No. 4, pp. 105-13.
    • (2000) Harvard Business Review , vol.78 , Issue.4 , pp. 105-113
    • Reichheld, F.1    Schefter, P.2
  • 37
    • 0036452287 scopus 로고    scopus 로고
    • Global corporate web sites: An empirical investigation of content and design
    • Robbins, S.S. and Stylianou, A.C. (2003), "Global corporate web sites: an empirical investigation of content and design", Information & Management, Vol. 40 No. 3, pp. 205-12.
    • (2003) Information & Management , vol.40 , Issue.3 , pp. 205-212
    • Robbins, S.S.1    Stylianou, A.C.2
  • 39
    • 33444473469 scopus 로고    scopus 로고
    • An integrated approach to measure web site effectiveness in the European hotel industry
    • Scharlr, A., Wober, K.W. and Bauer, C. (2003), "An integrated approach to measure web site effectiveness in the European hotel industry", Information Technology & Tourism, Vol. 6 No. 4, pp. 257-71.
    • (2003) Information Technology & Tourism , vol.6 , Issue.4 , pp. 257-271
    • Scharlr, A.1    Wober, K.W.2    Bauer, C.3
  • 40
    • 0010749644 scopus 로고    scopus 로고
    • How to score a net success
    • Slater, J. (2000), "How to score a net success", Far Eastern Economic Review, Vol. 163 No. 9, pp. 50-3.
    • (2000) Far Eastern Economic Review , vol.163 , Issue.9 , pp. 50-53
    • Slater, J.1
  • 41
    • 69149095784 scopus 로고    scopus 로고
    • Getting it done: Creating a customer-friendly web site
    • Sweeney, T. (2000), "Getting it done: creating a customer-friendly web site", Madison, Vol. 23, p. 6.
    • (2000) Madison , vol.23 , pp. 6
    • Sweeney, T.1
  • 43
    • 33645824354 scopus 로고    scopus 로고
    • US News & World Report (2000), available at: www.nngroup.com/ worldtour/speakers.html.
    • (2000)
    • News, U.S.1    Report, W.2
  • 44
    • 0032307683 scopus 로고    scopus 로고
    • Quality dimensions of internet search engines
    • Xie, M. and Wang, H. (1998), "Quality dimensions of internet search engines", Journal of Information Science, Vol. 24 No. 5, pp. 365-72.
    • (1998) Journal of Information Science , vol.24 , Issue.5 , pp. 365-372
    • Xie, M.1    Wang, H.2
  • 45
    • 33645813851 scopus 로고    scopus 로고
    • Site performance-management by subscription
    • Yasin, R. (2000), "Site performance-management by subscription", Internetweek, No. 807, p. 80.
    • (2000) Internetweek , Issue.807 , pp. 80
    • Yasin, R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.