An empirical study of patients' expectations and satisfactions in Egyptian hospitals

International Journal of Health Care Quality Assurance

Volumn 18, Issue 7, 2005, Pages 516-532

  Mostafa, Mohamed M ^a  

^a UNIVERSITY OF SHARJAH   (United Arab Emirates)

Author keywords

Customer satisfaction; Egypt; Health and medicine; SERVQUAL

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CROSS-SECTIONAL STUDY; EGYPT; EMPIRICAL RESEARCH; FEMALE; HUMAN; MALE; MIDDLE AGED; PATIENT SATISFACTION; PRIVATE HOSPITAL; PUBLIC HOSPITAL; QUESTIONNAIRE;

ADOLESCENT; ADULT; AGED; CROSS-SECTIONAL STUDIES; EGYPT; EMPIRICAL RESEARCH; FEMALE; HOSPITALS, PRIVATE; HOSPITALS, PUBLIC; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; QUESTIONNAIRES;

EID: 27644501403     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860510627201     Document Type: Article

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