Service quality in hospitals: More favourable than you might think

Managing Service Quality: An International Journal

Volumn 13, Issue 3, 2003, Pages 197-206

  Sadiq Sohail, M ^a  

^a KING FAHD UNIVERSITY OF PETROLEUM AND MINERALS   (Saudi Arabia)

Author keywords

Hospitals; Malaysia; Patients; Service quality

Indexed keywords

EID: 84986164002     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520310476463     Document Type: Review

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