메뉴 건너뛰기




Volumn 14, Issue 5, 2005, Pages 300-309

Customer and brand manager perspectives on brand relationships: A conceptual framework

Author keywords

Brand management; Customers

Indexed keywords


EID: 26044450070     PISSN: 10610421     EISSN: None     Source Type: Journal    
DOI: 10.1108/10610420510616331     Document Type: Article
Times cited : (52)

References (45)
  • 1
    • 0012957386 scopus 로고
    • "Brand extensions: The good, the bad and the ugly"
    • Summer
    • Aaker, D.A. (1990), "Brand extensions: The good, the bad and the ugly", Sloan Management Review, Vol. 31, Summer, pp. 47-56.
    • (1990) Sloan Management Review , vol.31 , pp. 47-56
    • Aaker, D.A.1
  • 3
    • 0031225262 scopus 로고    scopus 로고
    • "Should you take your brand to where the action is?"
    • Aaker, D.A. (1997), "Should you take your brand to where the action is?", Harvard Business Review, Vol. 75 No. 5, pp. 135-43.
    • (1997) Harvard Business Review , vol.75 , Issue.5 , pp. 135-143
    • Aaker, D.A.1
  • 6
    • 0003025178 scopus 로고
    • "Consumer evaluations of brand extensions"
    • January
    • Aaker, D. and Keller, K.L. (1990), "Consumer evaluations of brand extensions", Journal of Marketing, Vol. 54, January, pp. 27-41.
    • (1990) Journal of Marketing , vol.54 , pp. 27-41
    • Aaker, D.1    Keller, K.L.2
  • 7
    • 0033177103 scopus 로고    scopus 로고
    • "Brand equity dilution: Retailer display and context brand effects"
    • Buchanan, L., Simmons, C.J. and Bickart, B. (1999), "Brand equity dilution: Retailer display and context brand effects", Journal of Marketing Research, Vol. 36 No. 3, pp. 345-55.
    • (1999) Journal of Marketing Research , vol.36 , Issue.3 , pp. 345-355
    • Buchanan, L.1    Simmons, C.J.2    Bickart, B.3
  • 9
    • 84990374593 scopus 로고    scopus 로고
    • "Retail service branding in electronic-commerce environments"
    • Davis, R., Buchanan-Oliver, M. and Brodie, R. (2000), "Retail service branding in electronic-commerce environments", Journal of Service Research, Vol. 3 No. 2, pp. 178-86.
    • (2000) Journal of Service Research , vol.3 , Issue.2 , pp. 178-186
    • Davis, R.1    Buchanan-Oliver, M.2    Brodie, R.3
  • 10
    • 3142670172 scopus 로고    scopus 로고
    • "Succeeding with brands on the internet"
    • de Chernatony, L. (2001), "Succeeding with brands on the internet", Journal of Brand Management, Vol. 8 No. 3, pp. 268-74.
    • (2001) Journal of Brand Management , vol.8 , Issue.3 , pp. 268-274
    • de Chernatony, L.1
  • 11
    • 0344218448 scopus 로고    scopus 로고
    • "Defining 'brand': Beyond the literature with experts' interpretations"
    • de Chernatony, L. and dall'Olmo Riley, F. (1998), "Defining 'brand': beyond the literature with experts'interpretations", Journal of Marketing Management, Vol. 14 No. 5, pp. 417-43.
    • (1998) Journal of Marketing Management , vol.14 , Issue.5 , pp. 417-443
    • de Chernatony, L.1    dall'Olmo Riley, F.2
  • 12
    • 3843089630 scopus 로고    scopus 로고
    • "Understanding brand performance measures: Using Dirichlet benchmarks"
    • Ehrenberg, A.S.C., Uncles, M. and Goodhardt, G.J. (2004), "Understanding brand performance measures: Using Dirichlet benchmarks", Journal of Business Research, Vol. 57 No. 12, pp. 1307-25.
    • (2004) Journal of Business Research , vol.57 , Issue.12 , pp. 1307-1325
    • Ehrenberg, A.S.C.1    Uncles, M.2    Goodhardt, G.J.3
  • 13
    • 0030295470 scopus 로고    scopus 로고
    • "Using consumption constellations to develop integrated communications strategies"
    • Englis, B.G. and Solomon, M.R. (1996), "Using consumption constellations to develop integrated communications strategies", Journal of Business Research, Vol. 37, pp. 183-91.
    • (1996) Journal of Business Research , vol.37 , pp. 183-191
    • Englis, B.G.1    Solomon, M.R.2
  • 14
    • 6044267887 scopus 로고    scopus 로고
    • "America's looming creativity crisis"
    • Florida, R. (2004), "America's looming creativity crisis", Harvard Business Review, Vol. 82 No. 10, pp. 122-31.
    • (2004) Harvard Business Review , vol.82 , Issue.10 , pp. 122-131
    • Florida, R.1
  • 15
    • 0001834804 scopus 로고
    • "The product and the brand"
    • Gardner, B.B. and Levy, S.J. (1955), "The product and the brand", Harvard Business Review, Vol. 33 No. 2, pp. 33-9.
    • (1955) Harvard Business Review , vol.33 , Issue.2 , pp. 33-39
    • Gardner, B.B.1    Levy, S.J.2
  • 16
    • 26044451962 scopus 로고    scopus 로고
    • "Disney to close Go.com web site"
    • Associated Press Online, 30 January
    • Gentile, G. (2001), "Disney to close Go.com web site", Associated Press Online, 30 January.
    • (2001)
    • Gentile, G.1
  • 17
    • 0037728916 scopus 로고    scopus 로고
    • "The benefits of airline global alliances: An empirical assessment of the perceptions of business travellers"
    • Goh, K. and Uncles, M. (2003), "The benefits of airline global alliances: An empirical assessment of the perceptions of business travellers", Transportation Research A, Vol. 37 No. 6, pp. 479-97.
    • (2003) Transportation Research A , vol.37 , Issue.6 , pp. 479-497
    • Goh, K.1    Uncles, M.2
  • 18
    • 84986173611 scopus 로고    scopus 로고
    • "Co-branding in advertising: Developing effective associations"
    • Grossman, R.P. (1997), "Co-branding in advertising: Developing effective associations", Journal of Product & Brand Management, Vol. 6 No. 3, pp. 191-201.
    • (1997) Journal of Product & Brand Management , vol.6 , Issue.3 , pp. 191-201
    • Grossman, R.P.1
  • 19
    • 84986037574 scopus 로고    scopus 로고
    • "Comprehensive brand presentation: Ensuring consistent brand image"
    • Haynes, A., Lackman, C. and Guskey, A. (1999), "Comprehensive brand presentation: Ensuring consistent brand image", Journal of Product & Brand Management, Vol. 8 No. 4, pp. 286-300.
    • (1999) Journal of Product & Brand Management , vol.8 , Issue.4 , pp. 286-300
    • Haynes, A.1    Lackman, C.2    Guskey, A.3
  • 20
  • 21
    • 0032292137 scopus 로고    scopus 로고
    • "Brand diagnostics: Mapping branding effects using consumer associative networks"
    • Henderson, G.R., Iacobucci, D. and Calder, B.J. (1998), "Brand diagnostics: Mapping branding effects using consumer associative networks", European Journal of Operational Research, Vol. 111, pp. 306-27.
    • (1998) European Journal of Operational Research , vol.111 , pp. 306-327
    • Henderson, G.R.1    Iacobucci, D.2    Calder, B.J.3
  • 22
    • 7444253872 scopus 로고    scopus 로고
    • "The marketing advantages of strong brands"
    • August
    • Hoeffler, S. and Keller, K.L. (2003), "The marketing advantages of strong brands", Journal of Brand Management, Vol. 10 No. 6, August, pp. 421-45.
    • (2003) Journal of Brand Management , vol.10 , Issue.6 , pp. 421-445
    • Hoeffler, S.1    Keller, K.L.2
  • 24
    • 0012361226 scopus 로고    scopus 로고
    • "Trust, brand equity and brand reality in internet business relationships: An interdisciplinary approach"
    • Jevons, C. and Gabbott, M. (2000), "Trust, brand equity and brand reality in internet business relationships: An interdisciplinary approach", Journal of Marketing Management, Vol. 16 No. 6, pp. 619-34.
    • (2000) Journal of Marketing Management , vol.16 , Issue.6 , pp. 619-634
    • Jevons, C.1    Gabbott, M.2
  • 25
    • 0001934086 scopus 로고
    • "The effects of sequential introductions of brand extensions"
    • February
    • Keller, K.L. and Aaker, D. (1992), "The effects of sequential introductions of brand extensions", Journal of Marketing Research, Vol. 23, February, pp. 35-50.
    • (1992) Journal of Marketing Research , vol.23 , pp. 35-50
    • Keller, K.L.1    Aaker, D.2
  • 27
    • 0000297604 scopus 로고    scopus 로고
    • "The future of competition: Value-creating networks"
    • Kothandaraman, P. and Wilson, D. (2001), "The future of competition: value-creating networks", Industrial Marketing Management, Vol. 30, pp. 379-89.
    • (2001) Industrial Marketing Management , vol.30 , pp. 379-389
    • Kothandaraman, P.1    Wilson, D.2
  • 28
    • 26044475498 scopus 로고    scopus 로고
    • "Situations and constellations: Examining brand attitude and perceived fit in evaluations of brand constellations"
    • Farhangmehr, M. (Ed.), Proceedings of the 31st EMAC Conference, Braga
    • Lange, F. and Torn, F. (2002), "Situations and constellations: examining brand attitude and perceived fit in evaluations of brand constellations", in Farhangmehr, M. (Ed.), Proceedings of the 31st EMAC Conference, Braga.
    • (2002)
    • Lange, F.1    Torn, F.2
  • 30
    • 84986099486 scopus 로고    scopus 로고
    • "The measurement and dimensionality of brand associations"
    • Low, G.S. and Lamb, C.W. Jr (2000), "The measurement and dimensionality of brand associations", Journal of Product & Brand Management, Vol. 9 No. 6, pp. 350-68.
    • (2000) Journal of Product & Brand Management , vol.9 , Issue.6 , pp. 350-368
    • Low, G.S.1    Lamb Jr., C.W.2
  • 31
    • 1442351815 scopus 로고    scopus 로고
    • "The effect of brand extension strategies upon brand image"
    • Martinez, E. and de Chernatony, L. (2004), "The effect of brand extension strategies upon brand image", Journal of Consumer Marketing, Vol. 21 No. 1, pp. 39-50.
    • (2004) Journal of Consumer Marketing , vol.21 , Issue.1 , pp. 39-50
    • Martinez, E.1    de Chernatony, L.2
  • 33
    • 0037729942 scopus 로고    scopus 로고
    • "What is branding?"
    • Hart, S. and Murphy, J. (Eds), New York University Press, New York, NY
    • Murphy, J. (1997), "What is branding?", in Hart, S. and Murphy, J. (Eds), Brands: The New Wealth Creators, New York University Press, New York, NY.
    • (1997) Brands: The New Wealth Creators
    • Murphy, J.1
  • 34
    • 0033247808 scopus 로고    scopus 로고
    • "Signaling unobservable product quality through a brand ally"
    • May
    • Rao, A.R., Qu, L. and Ruekert, R.W. (1999), "Signaling unobservable product quality through a brand ally", Journal of Marketing Research, Vol. 36, May, pp. 258-68.
    • (1999) Journal of Marketing Research , vol.36 , pp. 258-268
    • Rao, A.R.1    Qu, L.2    Ruekert, R.W.3
  • 35
    • 0032398128 scopus 로고    scopus 로고
    • "The negative impact of extensions: Can flagship products be diluted?"
    • February
    • Roedder-John, D., Loken, B. and Joiner, C. (1998), "The negative impact of extensions: Can flagship products be diluted?", Journal of Marketing, Vol. 62, February, pp. 19-32.
    • (1998) Journal of Marketing , vol.62 , pp. 19-32
    • Roedder-John, D.1    Loken, B.2    Joiner, C.3
  • 36
    • 0033483361 scopus 로고    scopus 로고
    • "Using advertising alliances for new product introduction: Interactions between product complementarity and promotional strategies"
    • Samu, S., Krishnan, H.S. and Smith, R.E. (1999), "Using advertising alliances for new product introduction: Interactions between product complementarity and promotional strategies", Journal of Marketing, Vol. 63 No. 1, pp. 57-74.
    • (1999) Journal of Marketing , vol.63 , Issue.1 , pp. 57-74
    • Samu, S.1    Krishnan, H.S.2    Smith, R.E.3
  • 37
    • 18844419906 scopus 로고
    • "A comparative analysis of the affinity card market in the USA and the UK"
    • Schlegelmilch, B. and Woodruffe, H. (1995), "A comparative analysis of the affinity card market in the USA and the UK", International Journal of Bank Marketing, Vol. 13 No. 5, pp. 12-23.
    • (1995) International Journal of Bank Marketing , vol.13 , Issue.5 , pp. 12-23
    • Schlegelmilch, B.1    Woodruffe, H.2
  • 38
    • 0034216501 scopus 로고    scopus 로고
    • "The effects of experience with brand extensions on parent brand knowledge"
    • Sheinin, D. (2000), "The effects of experience with brand extensions on parent brand knowledge", Journal of Business Research, Vol. 49, pp. 47-55.
    • (2000) Journal of Business Research , vol.49 , pp. 47-55
    • Sheinin, D.1
  • 39
    • 0032343447 scopus 로고    scopus 로고
    • "Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes"
    • Simonin, B.L. and Ruth, J.A. (1998), "Is a company known by the company it keeps? Assessing the spillover effects of brand alliances on consumer brand attitudes", Journal of Marketing Research, Vol. 35 No. 1, pp. 30-42.
    • (1998) Journal of Marketing Research , vol.35 , Issue.1 , pp. 30-42
    • Simonin, B.L.1    Ruth, J.A.2
  • 40
    • 0001250285 scopus 로고    scopus 로고
    • "Understanding core brand equity: Guidelines for in-depth elicitation of brand associations"
    • Supphellen, M. (2000), "Understanding core brand equity: guidelines for in-depth elicitation of brand associations", International Journal of Market Research, Vol. 42 No. 3, pp. 319-38.
    • (2000) International Journal of Market Research , vol.42 , Issue.3 , pp. 319-338
    • Supphellen, M.1
  • 41
    • 84990386122 scopus 로고    scopus 로고
    • "Consumer evaluations of service brand extensions"
    • van Riel, A., Lemmink, J. and Ouwersloot, H. (2001), "Consumer evaluations of service brand extensions", Journal of Service Research, Vol. 3 No. 3, pp. 220-31.
    • (2001) Journal of Service Research , vol.3 , Issue.3 , pp. 220-231
    • van Riel, A.1    Lemmink, J.2    Ouwersloot, H.3
  • 42
    • 1642587247 scopus 로고    scopus 로고
    • "Evolving to a new dominant logic for marketing"
    • Vargo, S.L. and Lusch, R.F. (2004), "Evolving to a new dominant logic for marketing", Journal of Marketing, Vol. 68 No. 1, pp. 1-17.
    • (2004) Journal of Marketing , vol.68 , Issue.1 , pp. 1-17
    • Vargo, S.L.1    Lusch, R.F.2
  • 43
  • 44
    • 0041739262 scopus 로고    scopus 로고
    • "Partnering with resellers in business markets"
    • Weber, J.A. (2001), "Partnering with resellers in business markets", Industrial Marketing Management, Vol. 30, pp. 87-99.
    • (2001) Industrial Marketing Management , vol.30 , pp. 87-99
    • Weber, J.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.