Fading customer relationships in professional services

Managing Service Quality

Volumn 15, Issue 2, 2005, Pages 156-171

  Åkerlund, Helena ^a,b  

^a HANKEN SCHOOL OF ECONOMICS   (Finland)

^b UMEÅ UNIVERSITY   (Sweden)

Author keywords

Banking Services; Buyer seller relationships; Private sector organizations; Relationship marketing

Indexed keywords

EID: 19644391369     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520510585343     Document Type: Article

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