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Volumn 17, Issue 8, 2000, Pages 669-695

The long good-bye: The dissolution of customer-service provider relationships

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EID: 0034350247     PISSN: 07426046     EISSN: None     Source Type: Journal    
DOI: 10.1002/1520-6793(200008)17:8<669::AID-MAR2>3.0.CO;2-T     Document Type: Article
Times cited : (60)

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