The impact of the ISO 9000:2000 quality standards in small software firms

Managing Service Quality: An International Journal

Volumn 12, Issue 5, 2002, Pages 336-345

  Mcadam, Rodney ^a   Fulton, Frances ^a  

^a UNIVERSITY OF ULSTER   (United Kingdom)

Author keywords

Computer software; ISO 9000; Quality; Small firms; Standards

Indexed keywords

EID: 84986135921     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520210442074     Document Type: Article

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