Leadership, learning and resources for the high-tech firm: An integrated view of technology management

International Journal of Technology Management

Volumn 26, Issue 7, 2003, Pages 767-787

  Couillard, Denis ^a   Lapierre, Jozée ^b  

^a HARRIS CORPORATION   (Canada)

^b ÉCOLE POLYTECHNIQUE DE MONTRÉAL   (Canada)

Author keywords

Competencies; Culture; Knowledge management; Leadership; Learning; Market orientation; Social capital; Strategic management; Structure; Technology management; Vision

Indexed keywords

INDUSTRIAL RELATIONS; KNOWLEDGE ACQUISITION; MARKETING; PRODUCT DEVELOPMENT; PRODUCTION CONTROL; STRATEGIC PLANNING;

TECHNOLOGY MANAGEMENT;

TECHNOLOGY;

EID: 0041429599     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJTM.2003.003455     Document Type: Review

References (121)

1. Tschirky, H. (2000) 'On the path of enterprise science?: An approach to establishing the correspondence of theory and reality in technology-intensive companies', International of Technology Management, Vol. 20, Nos. 3/4, pp.405-428.
2. Hamel, G. (1994) 'The concept of core competence', in Competence-based Competition, (Eds.) G. Hamel and A. Heene, Wiley, N.Y., 328p.
3. Nonaka, I. (1991) 'The knowledge-creating company', Harvard Business Review, September-October, pp.96-104.
4. Lubit, R. (2001) 'Tacit knowledge and knowledge management: the keys to sustainable competitive advantage', Organizational Dynamics, Vol.29, No 4, p.164-178.
5. Michellone, G. and Zollo, G. (2000) 'Competencies management in knowledge-based firms', International Journal of Technology Management, Vol. 20, Nos. 1/2, pp.134-155.
6. Bozeman, B., Dietz, J.S. and Gaughan, M. (2001) 'Scientific and human capital: an alternative model for research evaluation', International Journal of Technology Management, Vol. 20, Nos. 1/2, pp.716-740.
7. Cooper, R.G. (1986) Winning at New Products, Reading, Mass., Addison-Wesley, 273 p.
8. Avlonitis, G.J. and Gounaris, S.P. (1997) 'Marketing orientation and company performance', Industrial Marketing Management, Vol. 26, p.385-402.
9. Hamel, G. and Prahalad, C.K. (1994) 'Seeing the future first', Fortune, September 5.
10. Dutta, S., Narasimhan, O. and Rajiv, S. (1999) 'Success in high-technology markets: is marketing capability critical?', Marketing Science, Vol. 18, No. 4, pp.547-568.
11. Shanklin, W. and Ryans, J. (1987) Essentials of Marketing High Technology, D.C. Heath, Lexington, MA.
12. Moriarty, R.T. and Kosnik, T.J. (1989) 'High-Tech marketing: concepts, continuity and change', Sloan Management Review, Summer.
13. Mohr, J. (2001) Marketing of High-Technology Products and Innovations, Prentice-Hall, NJ, 414 p.
14. Shapiro, B.P. (1988) 'What the hell is 'Market Oriented'?', Harvard Business Review, November-December, pp.119-125.
15. Kohli, A.K. and Jaworski, B.J. (1990) 'Market orientation: The construct, research propositions, and managerial implications', Journal of Marketing, April, Vol. 54, pp.1-18.
16. Cohen, W.M. and Levinthal, D.A. (1990) 'Absorptive capacity: a new perspective on learning and innovation', Administrative Science Quarterly, Vol. 35, p. 128-152.
17. Madhavan, R. and Grover, R. (1998) 'From embedded knowledge to embodied knowledge: new product development as knowledge management', Journal of Marketing, October, Vol. 62, Issue 4.
18. Davies, C.A. and Roche, D. (2000) 'Information processes in support of innovation', International Journal of Technology Management, Vol. 20, Nos. 5/6/7/8.
19. Nonaka, I. (1994) 'A dynamic theory of organizational knowledge creation', Organization Science, Vol. 5, No. 1, pp. 14-37.
20. Wenger, E. (1996) 'Communities of practice: the social fabric of a learning organization', The Healthcare Forum Journal, July-August, Vol.39, Issue 4.
21. Ashby, R. (1956) 'Variety, constraint, and the law of Requisite Variety', in An Introduction to Cybernetics, Chapman and Hall, London.
22. Leonard-Barton, D. (1995) Wellsprings of Knowledge: Building and Sustaining Sources of Innovation, Harvard Business School Press, Boston, 334 p.
23. Negroponte, N. (1996) 'Where do new ideas come from?', Wired Magazine, 4.01, USA, January.
24. Gryskiewicz, S.S. (2000) 'Creating positive turbulence', Association Management, Vol. 52, Issue 1, January.
25. Evans, P.A.L. (2000) 'The dualistic leader: Thriving on paradox', in S. Chowdhury Management 21C - New Visions For The New Millennium, Prentice-Hall, 289 p.
26. Kotter, J.P. (1990) 'What leaders really do', reprinted in Harvard Business Review of December 2001.
27. Nonaka, I. and Takeuchi, H. (1995) The Knowledge Creating Company, Oxford University Press, NY.
28. Jassawalla, A.R. and Sashittal, H.C. (1998) 'An examination of collaboration in high-technology new product development process', Journal of Product Innovation Management, Vol. 15, pp.237-254.
29. Woods, B. (2001) 'Leveraging intellectual capital - Sharing the intellectual wealth', Chief Executive, NY, July, pp.20-25.
30. Cross, R., Parker, A., Prusak, L. and Borgatti, S.P. (2001) 'Supporting knowledge creation and sharing in social networks', Organizational Dynamics, Vol. 30, No. 2, pp.100-120.
31. Moorman, C. (2001) 'Market learning process', in J. Mohr (2001) Marketing of High-Technology Products and Innovations, Prentice-Hall, 414 p.
32. Nonaka, I. (1990) 'Redundant, overlapping organizations: a Japanese approach to managing the innovation process', California Management Review, Vol.32, No.3.
33. Fulmer, R.M., Gibbs, P. and Keys, B. (1998) 'The second generation learning organizations: new tools for sustaining competitive advantage', Organizational Dynamics, Autumn, Vol.27, Issue 2, pp.6-20.
34. Garvin, D.A. (1993) 'Building a learning organization', Harvard Business Review, July-August.
35. Terziovski, M., Howel, A., Sohal, A. and Morrison, M. (2000) 'Establishing mutual dependence between TQM and the learning organization: a multiple case study analysis', The Learning Organization, Vol. 7, Issue 1.
36. Von Hippel, E. (1986) 'Lead users: a source of novel product concepts', Management Science, Vol. 32, No. 7, July.
37. Urban, G.L. and Von Hippel, E. (1988) 'Lead user analyses for the development of new industrial products', Management Science, May, Vol. 34, Issue 5.
38. Herstatt, C. and Von Hippel, E. (1992) 'Developing new product concepts via the lead user method: a case study in a 'low-tech' field', Journal of Product Innovation Management, Vol. 9, pp.213-221.
39. De Young, G. (1997) 'Listen, then design', Industry Week, Vol. 246, Issue 4, pp.76-80.
40. Thomke, S. and Von Hippel, E. (2002) 'Customers as innovators, a new way to create value', Harvard Business Review, April, Vol. 80, No. 4, pp.74-81.
41. Czinkota, M.R. and Kotabe, M. (1990) 'Product development the Japanese way', The Journal of Business Strategy, November-December.
42. Reber, A.S. (1989) 'Implicit learning and tacit knowledge', Journal of Experimental Psychology, Vol. 118, p.219-235.
43. de Geus, A. (1997) The Living Company, Harvard Business School Press, Boston.
44. Lynn, G.S., Morone, J.G. and Paulson, A.S. (1996) 'Marketing and discontinuous innovation: the probe and learn process', California Management Review, Vol. 38, No. 3.
45. Tschirky, H., Escher, J-P., Tokdemir, D. and Belz, C. (2000) 'Technology marketing: a new core competence of technology-intensive enterprises', International Journal of Technology Management, Vol. 20, No. 3/4.
46. Twiss, B.C. (1980) Managing Technological Innovation, 2nd Edition, Longman, NY, pp.206-234.
47. Lynn, G.S., Schnaars, S.P. and Skov, R.B. (1999) 'Survey of new product forecasting practices in industrial high technology and low technology businesses', Industrial Marketing Management, Vol. 28, p.565-571.
48. Porter, M.E. (1996) 'What is strategy?', Harvard Business Review, November-December.
49. Maidique, M.A. and Zirger, B.J. (1985) 'The new product learning cycle', Research Policy, Vol. 14, No. 65.
50. Finkelstein, S. (2001) 'The myth of managerial superiority in internet startups: An autopsy', Organizational Dynamics, Vol. 30, No. 2, pp.172-185.
51. Hedberg, B. (1981) 'How organizations learn and unlearn', in 'Handbook of Organizational Design', edited by P. Nystrom and William Starbuck, Vol. 1, Oxford University Press, N.Y., pp.3-27.
52. For Joseph Schumpeter, an Austrian economist who died in 1950, a normal, healthy economy was not one in equilibrium, but one that was constantly being disrupted by technological innovation. Waves of new innovations would destroy the old way of doing things and create the condition for a new 'industrial cycle', thus achieving 'creative destruction'.
53. Prahalad, C.K. and Hamel, G. (1990) 'The core competencies of the corporation', Harvard Business Review, May-June, pp.79-91.
54. Hayes, R.H. (1985) 'Strategic planning - forward in reverse?', Harvard Business Review, November-December.
55. Sanchez, R. and Thomas, H. (1996) 'Strategic goals', in Dynamics of Competence-based Competition: Theory and Practice in the New Strategic Management, R. Sanchez and H. Thomas (Eds.), Elsevier, Oxford.
56. Walsh, S.T. and Linton, J.D. (2001) 'The competence pyramid: a framework for identifying and analyzing firm and industry competence', Technology Analysis & Strategic Management, Vol. 13, No. 2, p.165-177.
57. Morin, J. and Seurat, R. (1989) 'Le test d'excellence technologique', in Le Management des Resources Technologiques, Chapter III, pp.83-148.
58. Burgelman, R.A., Maidique, M.A. and Wheelwright, S.C. (1996) 'Technology, innovation, and strategy: a general management perspective', in Strategic Management of Technology and Innovation, Second Edition, Irwin/McGraw-Hill.
59. Ford, D. and Saren, M. (2001) Managing & Marketing Technology, Thomson Learning, London, U.K., 230 p.
60. Becker, G.S. (1964) Human Capital, Columbia University Press, N.Y.
61. Barney, J. (1991) 'Firm resources and sustained competitive advantage', Journal of Management, Vol. 17, pp.99-120.
62. Chowdhury, S. (2000) Management 21C - New Visions For The New Millennium, Prentice-Hall, 289 p.
63. Holmberg, I. and Ridderstråle, J. (2000) 'Sensational leadership', in S. Chowdhury Management 21C - New Visions For The New Millennium, Prentice-Hall, 289 p.
64. Snell, S.A., Youndt, M.A. and Wright, P.M. (1996) 'Establishing a framework for research in strategic human resource management: Merging resource theory and organizational learning', Research in Personnel and Human Resources Management, Vol. 14, JAI Press, pp.61-90.
65. Wright, P.M. and Snell, S.A. (1998) 'Toward a unifying framework for exploring fit and flexibility in strategic human resource management', Academy of Management Review, Vol. 23, Issue 4, pp.756-772.
66. Coleman, J.S. (1988) 'Social capital in the creation of human capital', American Journal of Sociology (1988 Supplement) S98.
67. Coase, R.H. (1937) 'The Nature of the Firm', 4 Economica N.S., pp.386-405.
68. Lipnack, J. and Stamps, J. (1994) The Age of the Network, John Wiley & Sons, 264 p.
69. Putman, R.D. (1993) Making Democracy Work: Civic Traditions in Modern Italy, Princeton University Press, Princeton, N.J.
70. Jarvenpaa, S.L. and Leidner, D.E. (1999) 'Communication and trust in global virtual teams', Organization Science, Vol. 10, No. 6, pp.791-815.
71. Jarvenpaa, S.L., Knoll, K. and Leidner, D.E. (1998) 'Is anybody out there? Antecedents of trust in global virtual teams', Journal of Management Information Systems, Vol. 14, No. 4, Spring, pp.29-64.
72. Kraut, R., Steinfield, C., Chan, A.P., Butler, B. and Hoag, A. (1999) 'Coordination and virtualization: The role of electronic networks and personal relationships', Organization Science, November-December, Vol. 10, No. 6, pp.722-740.
73. Aubert, B.A. and Kelsey, B.L. (2000) 'The illusion of trust and performance', CIRANO Scientific Series, January, Montreal.
74. Covington, J. (2001) 'A holistic approach to creating sustainable improvement', in 2002 Handbook of Business Strategy, EC Media Group/Thomson Financial, N.Y., 358 p.
75. Hedlund, G. (1994) 'A model of knowledge management and the N-form corporation', Strategic Management Journal, Vol. 15, p.73-90.
76. Bond, P. (2000) 'Knowledge and knowing as structure: a new perspective on the management of technology for the knowledge based economy', International Journal of Technology Management, Vol. 20, Nos. 5/6/7/8.
77. Kouzes, J.M. and Posner, B.Z. (2000) 'The Janusian Leader', in S. Chowdhury, Management 21C - New Visions For The New Millennium, Prentice-Hall, 289 p.
78. Zaleznik, A. (1977) 'Managers and leaders: Are they different?', Harvard Business Review, May-June, Vol. 55, No. 3, pp.67-78.
79. Bennis, W.G. (1994) 'On becoming a leader', Addison-Wesley.
80. Quinn, J.B., Anderson, P. and Finkelstein, S. (1996) 'Managing professional intellect', Harvard Business Review, March-April.
81. Kerr, S. (1975) 'On the folly of rewarding A, while hoping for B', Academy of Management Journal, December, Vol. 18, No. 4,.
82. Deming, E. (1994) 'Leadership for quality', Executive Excellence, Vol. 11, Issue 6, June; This article is an excerpt from 1993 Deming's book The New Economics (MIT).
83. Davenport, T.H. (1996) 'Some principles of knowledge management', Strategy & Business, Vol. 1, No. 2, pp.34-30.
84. Amabile, T.M. (1998) 'How to kill creativity', Harvard Business Review, September-October, pp.77-87.
85. Hackett, B. (2000) Beyond Knowledge Management: New Ways to Work and Learn, The Conference Board, N.Y.-Brussels-Ottawa.
86. Probst, G., Raub, S. and Romhardt, K. (2000) Managing Knowledge - Building Blocks for Success, John Wiley & Sons, Ltd, 360 pp.
87. Zell, D. (2001) 'Lessons learned at Hewlett-Packard', Organizational Dynamics, Vol. 30, No. 1, pp.77-86.
88. Drucker, P.P. (1988) 'The coming of the new organization', Harvard Business Review, January-February.
89. Pagonis, W.G. (1992) 'The work of the leader', reprinted by Harvard Business Review in December 2001 as 'Leadership in a combat zone'.
90. Gardner, J.W. (1993) On Leadership, The Free Press, May.
91. Leonard, D. and Sensiper, S. (1998) 'The role of tacit knowledge in group innovation', California Management Review, Vol. 40, No. 3, Spring.
92. Imai, K.-I., Nonaka, I. and Takeuchi, H. (1985) The Uneasy Alliance - Managing the New Product Development Process; How Japanese Companies Learn and Unlearn, Harvard Business School Press, p.548.
93. Collins, J.C. and Porras, J.I. (1994) Built to Last: Successful Habits of Visionary Companies Harper Business, N.Y.
94. Walter, K. (1995) 'Value statements that augment corporate success', HR Magazine, Vol. 40, Issue 10, October.
95. Stewart, T. (1996) 'Company values that add value', Fortune, Volume 134, Issue 1, 8 July.
96. Senge, P. (1990) The Fifth Discipline: Heart and Practice of the Learning Organization, Doubleday, NY.
97. Peters, J. (1993) 'Checking validity of value statements vs leadership', Management Decision, Vol. 31, Issue 6.
98. Barney, J.B. (1986) 'Strategic factor markets: expectations, luck and business strategy', Management Science, Vol. 42, pp. 1231-1241.
99. Senge, P. (1998) 'Sharing knowledge', Executive Excellence, Vol. 15, Issue 6, June, pp. 11-12.
100. Drucker, P. and Senge, P. (2000) 'Meeting of the mind', Across the Board, New York, Vol. 37, Issue 10, November-December, pp. 16-21.
101. Bushe, G.R. and Shani, A.B. (1991) Parallel Learning Structures: Increasing Innovation in Bureaucracies, Addison-Wesley, Reading, MA.
102. Nagaraj, V. and Billings, D. (2001) 'Balancing focus with opportunism to create profitable growth', in 2002 Handbook of Business Strategy, EC Media Group/Thomson Financial, NY, 358 p.
103. Stewart, T.A. (1994) 'Your company's most valuable asset: intellectual capital', Fortune, October 3, pp.68-74.
104. Hamel, G. (1990) 'Competitive collaboration: Learning, power and dependence in international strategic alliances', Ph.D. dissertation, University of Michigan.
105. Hamel, G. (1991) 'Competition for competence and inter-partner learning within international strategic alliances', Strategic Management Journal, Vol. 12, pp.83-103.
106. Lubatkin, M., Florin, J. and Lane, P. (2001) 'Learning together and apart: a model of reciprocal interfirm learning', Human Relations, Vol. 54, No. 10, pp.1353-1382.
107. Takeuchi, H. (2001) 'Towards a universal management concept of knowledge', in I. Nonaka, D. Teece Managing Industrial Knowledge; Creation, Transfer and Utilisation, I Nonaka and D. Teece (Eds.), Sage Publications, 344 p.
108. Pisano, G.P. (2001) 'Organizational learning: It's a competitive priority', Insight, PRTM's Management Journal for Technology-Driven Business, Summer/Fall, Vol. 13, No. 2.
109. Song, X.M. and Parry, M.E. (1997) 'A cross-national comparative study of new product development processes: Japan and the United States', Journal of Marketing, April, Vol. 61, pp.1-18.
110. Fowler, S.W., King, A.W., Marsh, S.J. and Victor, B. (2000) 'Beyond products: new strategic imperatives for developing competencies in dynamic environments', Journal of Engineering and Technology Management, Vol. 17, pp.357-377.
111. Freiberg, K. and Freiberg, J. (1997) 'Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success, Bard Press, Austin, TX.
112. Hamel, G. (1997) 'Killer strategies that make shareholders rich', Fortune, 23 June, pp.70-84.
113. Leonard-Barton, D. (1992) 'Core capabilities and core rigidities: a paradox in managing new product development', Strategic Management Journal, Vol. 13, pp.111-125.
114. Swap, W., Leonard, D., Shields, M. and Abrams, L. (2001) 'Using mentoring and storytelling to transfer knowledge in the workplace', Journal of Management Information Systems, Vol. 18, Issue 1, Summer.
115. Robinson, T. (2001) 'Mentoring speeds the learning curve', Information Week, Manhasset, Issue 832, April 9.
116. McDermott, R. (1999) 'Learning across teams: the role of communities of practice in team organizations', Knowledge Management Review, May/June.
117. McDermott, R. (1999) 'Knowing is a human act: how information technology inspired, but cannot deliver knowledge management', California Management Review, Summer.
118. Wenger, E.G. and Snyder, W.M, (2000) 'Communities of practice: the organizational frontier', Harvard Business Review, January-February, pp.139-145.
119. Bower, J.L. and Christensen, C.M. (1995) 'Disruptive technologies: catching the wave', Harvard Business Review, January-February.
120. Rycroft, R.W. and Kash, D.E. (1999) 'Managing complex networks - key to 21st century innovation success', Research Technology Management, Vol. 42, Issue 3, May/June.
121. Day, G. and Montgomery, D.B. (1999) 'Charting new directions for marketing', Journal of Marketing, Vol. 63 (Special Issue) pp.3-13.