Information technologies in retail supply chains: A comparison of Tesco and Asda

International Journal of Business Performance and Supply Chain Modelling

Volumn 5, Issue 1, 2013, Pages 46-62

  Xie, Ying ^a   Allen, Colin ^a  

^a UNIVERSITY OF GREENWICH   (United Kingdom)

Author keywords

Information technology; Retail supply chain

Indexed keywords

EID: 85016918864     PISSN: 17589401     EISSN: 1758941X     Source Type: Journal    
DOI: 10.1504/IJBPSCM.2013.051648     Document Type: Article

References (68)

1. Aeron, H., Kumar, A. and Janakiraman, M. (2010) 'Application of data mining techniques for customer lifetime value parameters: a review', International Journal of Business Information Systems, Vol. 6, No. 4, pp. 514-529.
2. Aggarwal, R., Rezaee, Z. and Soni, R. (1998) 'Internal control considerations for global electronic data interchange', International Journal of Commerce and Management, Vol. 8, Nos. 3-4, pp. 71-84.
3. Angeles, R. and Nath, R. (2000) 'The importance of congruence in implementing electronic data interchange systems', Supply Chain Management: An International Journal, Vol. 5, No. 4, pp. 198-205.
4. Asda (2010) 'EDI', available at http://www. asdasupplier. com/what-do-i-need-to-do-next/requirements/edi/(accessed on 24 March).
5. Attaran, M. (2007) 'RFID: an enabler of supply chain operations', Supply Chain Management: An International Journal, Vol. 12, No. 4, pp. 249-257.
6. Bamfield, J. A. N. (1994) 'Implementing EDI: problems in managing retail/supplier relationships by technology', Logistics Information Management, Vol. 7, No. 1, pp. 7-10.
7. Banerjee, S. and Golhar, D. Y. (1993) 'Security issues in the EDI environment', International Journal of Operation & Production Management, Vol. 14, No. 4, pp. 97-108.
8. Boeck, H. and Wamba, S. F. (2008) 'RFID and buyer-seller relationships in the retail supply chain', International Journal of Retail & Distribution Management, Vol. 36, No. 6, pp. 433-460.
9. Byrom, J. (2001) 'The role of loyalty card data within local marketing initiatives', International Journal of Retail & Distribution Management, Vol. 29, No. 7, pp. 333-341.
10. Cachon, G. and Fisher, M. (1997) 'Campbell Soup's continuous product replenishment program: evaluation and enhanced decision rules', Production and Operation Management, Vol. 6, No. 1, pp. 266-276.
11. Chen, M. S., Han, J. and Yu, P. (1996) 'Data mining: an overview from a database perspective', IEEE Transactions on Knowledge and Data Engineering, Vol. 8, No. 6, pp. 866-883.
12. Ellram, L. M., La Londe, B. J. and Weber, M. M. (1999) 'Retail logistics', International Journal of Physical Distribution & Logistics Management, Vol. 29, Nos. 7/8, pp. 477-494.
13. Ferguson, D. M., Hill, N. C. and Hansen, J. V. (1990) 'Electronic data interchange: foundations and survey evidence on current use', Journal of Information Systems, Vol. 4, No. 1, pp. 81-91.
14. Fisher, M. L. (1997) 'What is the right supply chain for your product', Harvard Business Review, March-April, No. 75, pp. 105-116.
15. Folorunso, O. and Ogunde, A. O. (2005) 'Data mining as a technique for knowledge management in business process redesign', Information Management & Computer Security, Vol. 13, No. 4, pp. 274-280.
16. Forcht, K. A. and Cochran, K. (1999) 'Using data mining and data warehousing techniques', Industrial Management and Data Systems, Vol. 99, No. 5, pp. 189-196.
17. Gavirneni, S., Kapuscinski, R. and Tayur, S. (1999) 'Value of information in capacitated supply chains', Management Science, Vol. 45, No. 1, pp. 16-24.
18. Gogoi, P. (2005) 'Retailing, the high-tech way', Business Week, 6 July.
19. Gunasekaran, A. and Ngai, E. W. (2004) 'Information systems in supply chain integration and management', European Journal of Operational Research, Vol. 159, No. 2, pp. 269-295.
20. Hadfield, W. (2006) 'Asda to begin testing RFID tags as WalMart extends worldwide trial', available at http://www. computerweekly. com/Articles/2006/02/08/214095/Asda-to-begintesting-RFID-tags-as-Wal-Mart-extends-worldwide. htm (accessed on 27 March 2010).
21. Han, J. W. and Kamber, M. (2006) Data Mining: Concepts and Techniques, 2nd ed., Morgan Kaufmann Publishers, San Francisco, CA, ISBN: 1-55890-901-6.
22. Hardgrave, B. C., Langford, S., Waller, M. and Miller, R. (2008) 'Improving the retail supply chain with RFID: reducing out of stocks', MIS Quarterly Executive, Vol. 7, No. 4, pp. 113-124.
23. Hill, C. A. and Scudder, G. D. (2002) 'The use of electronic data interchange for supply chain coordination in the food industry', Journal of Operations Management, Vol. 20, No. 4, pp. 375-387.
24. Iacovou, C. L., Benbasat, I. and Dexter, A. S. (1995) 'Electronic data interchange and small organisations: adoption and impact of technology', MIS Quarterly, Vol. 19, No. 4, pp. 465-485.
25. Jones, P., Clarke-Hill, C., Comfort, D., Hiller, D. and Shears, P. (2005) 'Radio frequency identification and food retailing in the UK', British Food Journal, Vol. 107, No. 6, pp. 356-360.
26. Jones, P., Clarke-Hill, C., Comfort, D., Hillier, D. and Shears, P. (2005) 'The benefits, challenges and impacts of radio frequency identification technology (RFID) for retailers in the UK', Marketing Intelligence & Planning, Vol. 23, No. 4, pp. 395-402.
27. Jones, P., Clarke-Hill, C., Shears, P., Comfort, D. and Hiller, D. (2004) 'Radio frequency identification in the UK: opportunities and challenges', International Journal of Retail & Distribution Management, Vol. 32, No. 3, pp. 164-171.
28. Jun, M. and Cai, S. (2003) 'Key obstacles to EDI success: from the US small manufacturing companies' perspective', Industrial Management & Data Systems, Vol. 103, No. 3, pp. 192-203.
29. Karkkainen, M. (2003) 'Increasing efficiency in the supply chain for short shelf life goods using RFID tagging', International Journal of Retail & Distribution Management, Vol. 31, No. 10, pp. 529-536.
30. Katsaras, N., Wolfson, P., Kinsey, J. and Senauer, B. (2001) 'Data mining a segmentation analysis of US grocery shoppers', Working paper 01-01 The Retail Food Industry Centre, University of Minnesota.
31. Knights, M. (2006) 'Asda confirms plans for trials of RFID', available at http://www. computing. co. uk/computing/news/2150822/asda-confirms-plans-trials-rfid (accessed on 27 March 2010).
32. Ko, M. and Osei-Bryson, K. M. (2006) 'Analyzing the impact of information technology investments using regression and data mining techniques', Journal of Enterprise Information Management, Vol. 19, No. 4, pp. 403-417.
33. Kohavi, R., Mason, L., Parekh, R. and Zheng, Z. (2004) 'Lessons and challenges from mining retail e-commerce data', Machine Learning, Vol. 57, Nos. 1-2, pp. 83-113.
34. Kusiak, A. (2006) 'Data mining in design of products and production systems', in Proceedings of INCOM'2006: 12th IFAC/IFIP/IFORS/IEEE Symposium on Control Problems in Manufacturing, Saint-Etienne, France, May, Vol. 1, pp. 49-53.
35. Lancioni, R. A., Smith, M. F. and Oliva, T. A. (2000) 'The role of the internet in supply chain management', Industrial Marketing Research, Vol. 29, No. 1, pp. 54-65.
36. Lapide, L. (2004) 'RFID: what's in it for the forecaster?', The Journal of Business Forecasting, Vol. 23, No. 2, pp. 16-19.
37. Lee, H. and Ozer, O. (2007) 'Unlocking the value of RFID', Production and Operations Management, Vol. 16, No. 1, pp. 40-64.
38. Lee, S. J. and Siau, K. (2001) 'A review of data mining techniques', Industrial Management & Data System, Vol. 101, No. 1, pp. 41-46.
39. Lee, H. K., Padmanabhan, P. and Whang, S. (1997) 'Information distortion in a supply chain: the bullwhip effect', Management Science, Vol. 43, pp. 546-558.
40. Lee, H. K., So, K. and Tang, C. (2000) 'The value of information sharing in a two-level supply chain', Management Science, Vol. 46, No. 5, pp. 626-643.
41. MarketingWeek (2008) 'Google gives Tesco clubcard information technology lesson', available at http://www. marketingweek. co. uk/news/google-gives-tesco-clubcard-information-technologylesson/2059367. article (access on 25 March 2010).
42. Murphy, P. R. and Daley, M. J. (1999) 'EDI benefits and barriers comparing international freight forwarders and their customers', International Journal of Physical Distribution and Logistics Management, Vol. 29, No. 3, pp. 207-216.
43. Nath, T. and Standing, C. (2010) 'Drivers of information technology use in the supply chain', Journal of Systems and Information Technology, Vol. 12, No. 1, pp. 70-84.
44. Olorunniwo, F. O. and Li, X. M. (2010) 'Information sharing and collaboration practices in reverse logistics', Supply Chain Management: An International Journal, Vol. 15, No. 6, pp. 454-462.
45. Pawar, K. S. and Driva, H. (2000) 'Electronic trading in the supply chain: a holistic implementation framework', Logistics Information Management, Vol. 13, No. 1, pp. 21-32.
46. Prasad, Ch. V. V. S. N. V., Govindan, K. and Kulkarni, D. M. (2010) 'Role of IT in SCM environment', International Journal Business Performance and Supply Chain Modelling, Vol. 2, No. 1, pp. 81-94.
47. Reyes, P. M. and Frazier, G. (2007) 'Radio frequency identification: past, present and future business applications', International Journal of Integrated Supply Management, Vol. 3, No. 2, pp. 125-134.
48. Rizzotto, P. and Wolfram, G. (2002) 'Intelligent tagging-getting supply chain smart', Presented in the 2002 Official ECR Europe Conference, ECR Europe, Montjuïc 2 Conference Centre, Barcelona, Spain, 22-24 April.
49. Rockwell Automation (2004) 'RFID in manufacturing', White paper, March, Rockwell Automation, Inc., Milwaukee, WI.
50. Sanchez, A. M. and Pérez, M. P. (2003) 'The use of EDI for interorganisational co-operation and co-ordination in the supply chain', Integrated Manufacturing Systems, Vol. 14, No. 8, pp. 642-651.
51. Sellitto, C., Burgess, S. and Hawking, S. (2007) 'Information quality attributes associated with RFID-derived benefits in the retail supply chain', International Journal of Retail & Distribution Management, Vol. 35, No. 1, pp. 69-87.
52. Shaw, M. J., Subramaniam, C., Tan, G. w. and Welge, M. E. (2001) 'Knowledge management and data mining for marketing', Decision Support Systems, Vol. 31, No. 1, pp. 127-137.
53. Simchi-Levi, D., Kaminsky, P. and Simchi-Levi, E. (2003) Designing and Managing the Supply Chain: Concepts, Strategies and Case Studies, 2nd ed., McGraw-Hill Professional, USA.
54. Singh, N. (2003) 'Emerging technologies to support supply chain management', Communications of the ACM, Vol. 46, No. 9, pp. 243-247.
55. Spekman, R. and Sweeney, P. (2006) 'RFID: from concept to implementation', International Journal of Physical Distribution & Logistics Management, Vol. 36, No. 10, pp. 736-754.
56. Taylor, J. (2009) 'With data mining you can even scare Wal-Mart-James Taylor's decision management', available at http://www. ebizq. net/blogs/decision-management/2009/01/tesco -wal-marts-worst-nightmar. php (accessed on 27 March 2010).
57. Tesco (2010) 'Talking Tesco: how we compete, listening to suppliers', available at http://www. Tesco. com/talkingtesco/listening/?page=article2 (accessed on 25 March 2010).
58. Tomas, D. (2004) 'Asda leads UK retail sector with first web EDI implementation', available at http://www. computerweekly. com/Articles/2004/01/27/199775/Asda-leads-UK-retail-sectorwith-first-web-EDI-implementation. htm (accessed on 24 March 2010).
59. Tomlinson, H. and Evans, R. (2005) 'Tesco stocks up on inside knowledge of shoppers' lives', The Guardian, Tuesday, 20 September, available at http://www. guardian. co. uk/business/2005/sep/20/freedomofinformation. supermarkets (accessed on 27 March 2010).
60. Trebilcock, B. (2007) 'Tesco rolls out RFID solution', Modern Materials Handling, 25 September, available at http://www. mmh. com/article/353105-Tesco-rolls-out-RFID-solution. php (accessed on 27 March 2010).
61. Tuunainen, V. K. (1998) 'Opportunities of effective integration of EDI for small businesses in the automotive industry', Information and Management, Vol. 34, No. 5, pp. 361-375.
62. Using Retail Link Data (2010) 'Making sense of retail link data, how to drive actionable intelligence', available at http://www. acceleratedanalytics. com/retaillink. html (accessed on 27 March 2010).
63. Visich, J. K., Li, S. and Khumawala, B. M. (2007) 'Enhancing product recovery value in closed-loop supply chains with RFID', Journal of Managerial Issues, Vol. 19, No. 3, pp. 436-452.
64. Walton, S. V. and Gupta, J. N. D. (1999) 'Electronic data interchange for process change in an integrated supply chain', International Journal of Operations & Production Management, Vol. 19, No. 4, pp. 372-388.
65. Walton, S. V. and Marucheck, A. S. (1997) 'The relationship between EDI and supplier reliability', International Journal of Purchasing and Materials Management, Vol. 33, No. 3, pp. 30-35.
66. Wamba, S. F. and Boeck, H. (2008) 'Enhancing information flow in a retail supply chain using RFID and EPC network', Journal of Theoretical and Applied Electronic Commerce Research, Vol. 3, No. 1, pp. 92-105.
67. Watson, E. (2005) 'Asda suppliers all tooled up and ready to roll with AS2', available at http://www. foodmanufacture. co. uk/news/fullstory. php/aid/2097/Asda-suppliers-all-tooled- up-and-ready-to-roll-with-AS2. html (accessed on 24 March 2010).
68. Weber, M. M. and Kantamneni, S. P. (2002) 'POS and EDI in retailing: an examination of underlying benefits and barriers', Supply Chain Management: An International Journal, Vol. 7, No. 5, pp. 311-317.