Testing a methodology to improve organizational learning about crisis communication by public organizations

Journal of Communication Management

Volumn 15, Issue 4, 2011, Pages 314-331

  Palttala, Paulina ^a   Vos, Marita ^a  

^a UNIVERSITY OF JYVÄSKYLÄ   (Finland)

Author keywords

Communication management; Crisis communication; Disaster management; Emergency communication; Organizational performance; Performance indicators; Quality control

Indexed keywords

EID: 84993012806     PISSN: 1363254X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13632541111183370     Document Type: Article

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