-
1
-
-
84859869858
-
How audiences seek out crisis information: Exploring the social-mediated crisis communication model
-
L.AustinB.F.LiuY.Jin (2012). How audiences seek out crisis information: Exploring the social-mediated crisis communication model. Journal of Applied Communication Research, 40, 188-207. doi:10.1080/00909882.2012.654498
-
(2012)
Journal of Applied Communication Research
, vol.40
, pp. 188-207
-
-
Austin, L.1
Liu, B.F.2
Jin, Y.3
-
2
-
-
67649470397
-
Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles
-
D.S.BortreeT.Seltzer (2009). Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles. Public Relations Review, 35, 317-319. doi:10.1016/j.pubrev.2009.05.002
-
(2009)
Public Relations Review
, vol.35
, pp. 317-319
-
-
Bortree, D.S.1
Seltzer, T.2
-
3
-
-
10944265272
-
Public relations: State of the field
-
C.H.BotanM.Taylor (2004). Public relations: State of the field. Journal of Communication, 54, 645-661. doi:10.1111/j.1460-2466.2004.tb02649.x
-
(2004)
Journal of Communication
, vol.54
, pp. 645-661
-
-
Botan, C.H.1
Taylor, M.2
-
4
-
-
84873727619
-
-
J.Brenner (2013). Pew Internet: Social networking (full detail). Retrieved from http://pewinternet.org/Commentary/2012/March/Pew-Internet-Social-Networking-full-detail.aspx
-
(2013)
Pew Internet: Social networking
-
-
Brenner, J.1
-
5
-
-
60449102446
-
Computing response metrics for online panels
-
M.CallegaroC.DiSogra (2008). Computing response metrics for online panels. Public Opinion Quarterly, 72, 1008-1031. doi:10.1093/poq/nfn065
-
(2008)
Public Opinion Quarterly
, vol.72
, pp. 1008-1031
-
-
Callegaro, M.1
DiSogra, C.2
-
6
-
-
0033241819
-
Channel expansion theory and the experimental nature of media richness perceptions
-
J.R.CarlsonR.W.Zmud (1999). Channel expansion theory and the experimental nature of media richness perceptions. Academy of Management Journal, 42, 153-170. doi:10.2307/257090
-
(1999)
Academy of Management Journal
, vol.42
, pp. 153-170
-
-
Carlson, J.R.1
Zmud, R.W.2
-
7
-
-
78649725192
-
Pandemics in the age of Twitter: Content analysis of tweets during the 2009 H1N1 outbreak
-
C.ChewG.Eysenbach (2010). Pandemics in the age of Twitter: Content analysis of tweets during the 2009 H1N1 outbreak. PLoS ONE, 5(11), 1-13. doi:10.1371/journal.pone.0014118
-
(2010)
PLoS ONE
, vol.5
, Issue.11
, pp. 1-13
-
-
Chew, C.1
Eysenbach, G.2
-
8
-
-
36849084610
-
Managing disasters: The role of local government
-
J.-M.Col (2007). Managing disasters: The role of local government. Public Administration Review, 67, 114-124. doi:10.1111/j.1540-6210.2007.00820.x
-
(2007)
Public Administration Review
, vol.67
, pp. 114-124
-
-
Col, J.-M.1
-
10
-
-
0000740185
-
Information richness: A new approach to managerial behavior and organization design
-
R.L.DaftR.H.Lengel (1984). Information richness: A new approach to managerial behavior and organization design. Research in Organizational Behavior, 6, 191-233.
-
(1984)
Research in Organizational Behavior
, vol.6
, pp. 191-233
-
-
Daft, R.L.1
Lengel, R.H.2
-
12
-
-
0242641140
-
The digitization of word of mouth: Promise and challenges of online feedback mechanisms
-
C.Dellarocas (2003). The digitization of word of mouth: Promise and challenges of online feedback mechanisms. Management Science, 49, 1407-1424.
-
(2003)
Management Science
, vol.49
, pp. 1407-1424
-
-
Dellarocas, C.1
-
13
-
-
42449122560
-
Examining the source of channel expansion: A test of channel expansion theory with new and traditional communication media
-
S.C.D’UrsoS.Rains (2008). Examining the source of channel expansion: A test of channel expansion theory with new and traditional communication media. Management Communication Quarterly, 21, 486-507. doi:10.1177/0893318907313712
-
(2008)
Management Communication Quarterly
, vol.21
, pp. 486-507
-
-
D’Urso, S.C.1
Rains, S.2
-
14
-
-
84975062905
-
-
August,,. Retrieved from
-
Federal Emergency Management Agency. (2013, August23). Disaster Reporter. Retrieved from http://www.fema.gov/disaster-reporter
-
(2013)
Disaster Reporter
-
-
-
15
-
-
78049512938
-
Exploring crisis from a receiver perspective: Understanding stakeholder reactions during crisis events
-
New York, NY: Wiley-Blackwell,,. In (Eds.),, (.
-
T.A.FediukK.M.PaceI.C.Botero (2010). Exploring crisis from a receiver perspective: Understanding stakeholder reactions during crisis events. In (Eds.), The handbook of crisis communication (pp. 635-656). New York, NY: Wiley-Blackwell.
-
(2010)
The handbook of crisis communication
, pp. 635-656
-
-
Fediuk, T.A.1
Pace, K.M.2
Botero, I.C.3
-
16
-
-
84862505976
-
Intention to comply with crisis messages communicated via social media
-
K.Freberg (2012). Intention to comply with crisis messages communicated via social media. Public Relations Review, 38, 416-421. doi:10.1016/j.pubrev.2012.01.008
-
(2012)
Public Relations Review
, vol.38
, pp. 416-421
-
-
Freberg, K.1
-
18
-
-
45749148465
-
Measuring motivations for online opinion seeking
-
R.E.GoldsmithD.Horowitz (2006). Measuring motivations for online opinion seeking. Journal of Interactive Advertising, 6(2), 3-14. doi:10.1080/15252019.2006.10722114
-
(2006)
Journal of Interactive Advertising
, vol.6
, Issue.2
, pp. 3-14
-
-
Goldsmith, R.E.1
Horowitz, D.2
-
19
-
-
84857435572
-
Crisis communication: Defining the beast and de-marginalizing key publics
-
Malden, MA: Wiley-Blackwell,,. In (Eds.),, (.
-
R.L.Heath (2010). Crisis communication: Defining the beast and de-marginalizing key publics. In (Eds.), The handbook of crisis communication (pp. 1-13). Malden, MA: Wiley-Blackwell.
-
(2010)
The handbook of crisis communication
, pp. 1-13
-
-
Heath, R.L.1
-
20
-
-
85075649510
-
The significance of crisis and risk communication
-
New York, NY: Routledge,,. In (Eds.),, (.
-
R.L.HeathH.D.O’Hair (2010). The significance of crisis and risk communication. In (Eds.), Handbook of risk and crisis communication (pp. 5-30). New York, NY: Routledge.
-
(2010)
Handbook of risk and crisis communication
, pp. 5-30
-
-
Heath, R.L.1
O’Hair, H.D.2
-
21
-
-
78650183806
-
Twitter adoption and use in mass convergence and emergency events
-
A.L.HughesL.Palen (2009). Twitter adoption and use in mass convergence and emergency events. International Journal of Emergency Management, 6, 248-260. doi:10.1504/IJEM.2009.031564
-
(2009)
International Journal of Emergency Management
, vol.6
, pp. 248-260
-
-
Hughes, A.L.1
Palen, L.2
-
22
-
-
77958002089
-
The blog-mediated crisis communication model: Recommendations for responding to influential external blogs
-
Y.JinB.F.Liu (2010). The blog-mediated crisis communication model: Recommendations for responding to influential external blogs. Journal of Public Relations Research, 22, 429-455. doi:10.1080/10627261003801420
-
(2010)
Journal of Public Relations Research
, vol.22
, pp. 429-455
-
-
Jin, Y.1
Liu, B.F.2
-
23
-
-
84891543526
-
Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics’ crisis responses
-
Y.JinB.F.LiuL.Austin (2014). Examining the role of social media in effective crisis management: The effects of crisis origin, information form, and source on publics’ crisis responses. Communication Research, 41, 74-94. doi:10.1177/0093650211423918
-
(2014)
Communication Research
, vol.41
, pp. 74-94
-
-
Jin, Y.1
Liu, B.F.2
Austin, L.3
-
24
-
-
77958194306
-
Studying crisis communication from the subaltern studies framework: Grassroots activism in the wake of Hurricane Katrina
-
I.KimM.J.Dutta (2009). Studying crisis communication from the subaltern studies framework: Grassroots activism in the wake of Hurricane Katrina. Journal of Public Relations Research, 21, 142-164. doi:10.1080/10627260802557423
-
(2009)
Journal of Public Relations Research
, vol.21
, pp. 142-164
-
-
Kim, I.1
Dutta, M.J.2
-
25
-
-
80052916304
-
How publics respond to crisis communication strategies: The interplay of information form and source
-
B.F.LiuL.AustinY.Jin (2011). How publics respond to crisis communication strategies: The interplay of information form and source. Public Relations Review, 37, 345-353. doi:10.1016/j.pubrev.2011.08.004
-
(2011)
Public Relations Review
, vol.37
, pp. 345-353
-
-
Liu, B.F.1
Austin, L.2
Jin, Y.3
-
26
-
-
84872418675
-
The tendency to tell: Understanding publics’ communicative responses to crisis information form and source
-
B.F.LiuY.JinL.L.Austin (2013). The tendency to tell: Understanding publics’ communicative responses to crisis information form and source. Journal of Public Relations Research, 25, 51-67. doi:10.1080/1062726X.2013.739101
-
(2013)
Journal of Public Relations Research
, vol.25
, pp. 51-67
-
-
Liu, B.F.1
Jin, Y.2
Austin, L.L.3
-
27
-
-
84872388658
-
Managing turbulence in the blogosphere: Evaluating the blog-mediated crisis communication model with the American Red Cross
-
B.F.LiuY.JinR.BrionesB.Kuch (2012). Managing turbulence in the blogosphere: Evaluating the blog-mediated crisis communication model with the American Red Cross. Journal of Public Relations Research, 24, 353-370. doi:10.1080/1062726X.2012.689901
-
(2012)
Journal of Public Relations Research
, vol.24
, pp. 353-370
-
-
Liu, B.F.1
Jin, Y.2
Briones, R.3
Kuch, B.4
-
28
-
-
84924815236
-
Communication in crisis: Explaining evacuation symbolically
-
D.S.MiletiE.M.Beck (1975). Communication in crisis: Explaining evacuation symbolically. Communication Research, 2, 24-29. doi:10.1177/009365027500200102
-
(1975)
Communication Research
, vol.2
, pp. 24-29
-
-
Mileti, D.S.1
Beck, E.M.2
-
31
-
-
33746616640
-
-
Washington, DC: National Science and Technology Council, Executive Office of the President,,. Retrieved from
-
National Science and Technology Council. (2005). Grand challenges for disaster reduction: A report of the subcommittee on disaster reduction. Washington, DC: National Science and Technology Council, Executive Office of the President. Retrieved from http://www.sdr.gov/docs/SDRGrandChallengesforDisasterReduction.pdf
-
(2005)
Grand challenges for disaster reduction: A report of the subcommittee on disaster reduction
-
-
-
33
-
-
70350491889
-
Crisis in a networked world: Features of computer-mediated communication in the April 16, 2007 Virginia tech event
-
L.PalenS.ViewegS.LiuA.L.Hughes (2009). Crisis in a networked world: Features of computer-mediated communication in the April 16, 2007 Virginia tech event. Social Science Computer Review, 27, 467-480. doi:10.1177/0894439309332302
-
(2009)
Social Science Computer Review
, vol.27
, pp. 467-480
-
-
Palen, L.1
Vieweg, S.2
Liu, S.3
Hughes, A.L.4
-
34
-
-
85075697678
-
Historical trends of risk and crisis communication
-
New York, NY: Routledge,,. In (Eds.),, (.
-
M.Palenchar (2010). Historical trends of risk and crisis communication. In (Eds.), Handbook of risk and crisis communication (pp. 31-52). New York, NY: Routledge.
-
(2010)
Handbook of risk and crisis communication
, pp. 31-52
-
-
Palenchar, M.1
-
35
-
-
33646595746
-
Incident management systems in disaster management
-
R.W.Perry (2003). Incident management systems in disaster management. Disaster Prevention and Management, 12, 405-412. doi:10.1108/09653560310507226
-
(2003)
Disaster Prevention and Management
, vol.12
, pp. 405-412
-
-
Perry, R.W.1
-
36
-
-
84896958522
-
-
Pew Internet. (2013). Social media update 2013. Retrieved from http://www.pewinternet.org/Reports/2013/Social-Media-Update.aspx
-
(2013)
Social media update 2013
-
-
-
37
-
-
14944359818
-
-
U.S. Department of Health and Human Services Centers for Disease Control,,. Retrieved from
-
B.ReynoldsM.Seeger (2012). Crisis and emergency risk communication. U.S. Department of Health and Human Services Centers for Disease Control. Retrieved from http://emergency.cdc.gov/cerc/
-
(2012)
Crisis and emergency risk communication
-
-
Reynolds, B.1
Seeger, M.2
-
38
-
-
0032356217
-
Cross-cultural comparison of organizational media evaluation and choice
-
R.E.RiceJ.D’AmbraE.More (1998). Cross-cultural comparison of organizational media evaluation and choice. Journal of Communication, 48(3), 3-26. doi:10.1111/j.1460-2466.1998.tb02757.x
-
(1998)
Journal of Communication
, vol.48
, Issue.3
, pp. 3-26
-
-
Rice, R.E.1
D’Ambra, J.2
More, E.3
-
39
-
-
79551687540
-
Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media
-
F.SchultzS.UtzA.Göritz (2011). Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media. Public Relations Review, 37, 20-27. doi:10.1016/j.pubrev.2010.12.001
-
(2011)
Public Relations Review
, vol.37
, pp. 20-27
-
-
Schultz, F.1
Utz, S.2
Göritz, A.3
-
40
-
-
36549026986
-
Why are you telling me this? An examination into negative consumer reviews on the Web
-
S.SenD.Lerman (2007). Why are you telling me this? An examination into negative consumer reviews on the Web. Journal of Interactive Marketing, 21(4), 76-94. doi:10.1002/dir.20090
-
(2007)
Journal of Interactive Marketing
, vol.21
, Issue.4
, pp. 76-94
-
-
Sen, S.1
Lerman, D.2
-
41
-
-
35648995419
-
The successive use of information and communication technologies at work
-
K.K.Stephens (2007). The successive use of information and communication technologies at work. Communication Theory, 17, 486-509. doi:10.1111/j.1468-2885.2007.00308.x
-
(2007)
Communication Theory
, vol.17
, pp. 486-509
-
-
Stephens, K.K.1
-
42
-
-
84874695354
-
Organizational communication in emergencies: Using multiple channels and sources to combat noise and capture attention
-
K.K.StephensA.K.BarrettM.J.Mahometa (2013). Organizational communication in emergencies: Using multiple channels and sources to combat noise and capture attention. Human Communication Research, 39, 230-251. doi:10.1111/hcre.12002
-
(2013)
Human Communication Research
, vol.39
, pp. 230-251
-
-
Stephens, K.K.1
Barrett, A.K.2
Mahometa, M.J.3
-
43
-
-
78650987050
-
Information and communication technology sequences and message repetition in interpersonal interaction
-
K.K.StephensS.A.Rains (2011). Information and communication technology sequences and message repetition in interpersonal interaction. Communication Research, 38(1), 101-122. doi:10.1177/0093650210362679
-
(2011)
Communication Research
, vol.38
, Issue.1
, pp. 101-122
-
-
Stephens, K.K.1
Rains, S.A.2
-
44
-
-
53349127785
-
Discrete, sequential, and follow-up use of information and communication technology by experienced ICT users
-
K.K.StephensJ.O.SørnesR.E.RiceL.D.BrowningA.S.Saetre (2008). Discrete, sequential, and follow-up use of information and communication technology by experienced ICT users. Management Communication Quarterly, 22, 197-231. doi:10.1177/08933189-08323149
-
(2008)
Management Communication Quarterly
, vol.22
, pp. 197-231
-
-
Stephens, K.K.1
Sørnes, J.O.2
Rice, R.E.3
Browning, L.D.4
Saetre, A.S.5
-
45
-
-
84898880281
-
Warning tweets: Serial transmission of messages during the warning phase of a disaster event
-
J.SuttonE.S.SpiroB.JohnsonS.FitzhughB.GibsonC.T.Butts (2013). Warning tweets: Serial transmission of messages during the warning phase of a disaster event. Information, Communication & Society, 17, 765-787. doi:10.1080/1369118X.2013.862561
-
(2013)
Information, Communication & Society
, vol.17
, pp. 765-787
-
-
Sutton, J.1
Spiro, E.S.2
Johnson, B.3
Fitzhugh, S.4
Gibson, B.5
Butts, C.T.6
-
46
-
-
84905814389
-
-
May, Paper presented at Proceedings of the 11th International ISCRAM Conference, University Park, Pennsylvania, USA:
-
J.SuttonE.S.SpiroB.JohnsonS.FitzhughB.GibsonC.T.Butts (2014, May). Terse message amplification in the Boston bombing response. Paper presented at Proceedings of the 11th International ISCRAM Conference, University Park, Pennsylvania, USA.
-
(2014)
Terse message amplification in the Boston bombing response
-
-
Sutton, J.1
Spiro, E.S.2
Johnson, B.3
Fitzhugh, S.4
Gibson, B.5
Butts, C.T.6
-
47
-
-
19044393679
-
Diffusion of traditional and new media tactics in crisis communication
-
M.TaylorD.Perry (2005). Diffusion of traditional and new media tactics in crisis communication. Public Relations Review, 31, 209-217. doi:10.1016/j.pubrev.2005.02.018
-
(2005)
Public Relations Review
, vol.31
, pp. 209-217
-
-
Taylor, M.1
Perry, D.2
-
48
-
-
0002302397
-
Understanding managers’ media choices: A symbolic interactionist perspective
-
Newbury Park, CA: Sage,,. In (Eds.),, (.
-
L.K.TrevinoR.L.DaftR.H.Lengel (1990). Understanding managers’ media choices: A symbolic interactionist perspective. In (Eds.), Organizations and communication technology (pp. 71-94). Newbury Park, CA: Sage.
-
(1990)
Organizations and communication technology
, pp. 71-94
-
-
Trevino, L.K.1
Daft, R.L.2
Lengel, R.H.3
-
49
-
-
84873056010
-
Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster
-
S.UtzF.SchultzS.Glocka (2013). Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster. Public Relations Review, 39, 40-46. doi:10.1016/j.pubrev.2012.09.010
-
(2013)
Public Relations Review
, vol.39
, pp. 40-46
-
-
Utz, S.1
Schultz, F.2
Glocka, S.3
-
50
-
-
43149106204
-
How do people really seek information about others?: Information seeking across Internet and traditional communication channels
-
D.WestermanB.Van Der HeideK.A.KleinJ.B.Walther (2008). How do people really seek information about others?: Information seeking across Internet and traditional communication channels. Journal of Computer-Mediated Communication, 13, 751-767. doi:10.1111/j.1083-6101.2008.00418.x
-
(2008)
Journal of Computer-Mediated Communication
, vol.13
, pp. 751-767
-
-
Westerman, D.1
Van Der Heide, B.2
Klein, K.A.3
Walther, J.B.4
-
51
-
-
44349194326
-
Communication-human information processing (C-HIP) Model
-
Mahwah, NJ: Lawrence Erlbaum,,. In (Ed.),, (.
-
M.S.Wogalter (2006). Communication-human information processing (C-HIP) Model. In (Ed.), Handbook of warnings (pp. 51-61). Mahwah, NJ: Lawrence Erlbaum.
-
(2006)
Handbook of warnings
, pp. 51-61
-
-
Wogalter, M.S.1
-
52
-
-
74449086002
-
An updated look at the impact of social media on public relations practices
-
), Article 2.
-
D.K.WrightM.Hinson (2009). An updated look at the impact of social media on public relations practices. Public Relations Journal, 3(2), Article 2.
-
(2009)
Public Relations Journal
, vol.3
, Issue.2
-
-
Wright, D.K.1
Hinson, M.2
|