Measuring patient-perceived quality of care in US hospitals using Twitter

BMJ Quality and Safety

Volumn 25, Issue 6, 2016, Pages 404-413

  Hawkins, Jared B ^a,b   Brownstein, John S ^a,b,c   Tuli, Gaurav ^d,e   Runels, Tessa ^b   Broecker, Katherine ^b   Nsoesie, Elaine O ^b,c,f   McIver, David J ^b   Rozenblum, Ronen ^c,g   Wright, Adam ^c,g   Bourgeois, Florence T ^b,c   Greaves, Felix ^h  

^a Harvard Medical School Center for Biomedical Informatics   (United States)

^b BOSTON CHILDREN S HOSPITAL   (United States)

^c HARVARD MEDICAL SCHOOL   (United States)

^d VIRGINIA BIOINFORMATICS INSTITUTE   (United States)

^e VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

^f UNIVERSITY OF WASHINGTON   (United States)

^g BRIGHAM AND WOMEN S HOSPITAL   (United States)

^h IMPERIAL COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

CLINICAL ARTICLE; CONSUMER; DAY HOSPITAL; HOSPITAL ADMINISTRATOR; HOSPITAL READMISSION; HUMAN; MACHINE LEARNING; MEDICARE; NATURAL LANGUAGE PROCESSING; NON PROFIT HOSPITAL; NURSE PATIENT RATIO; PATIENT CARE; SCIENTIST; ADULT; HEALTH CARE QUALITY; HOSPITAL; PATIENT SATISFACTION; PROCEDURES; SOCIAL MEDIA; STANDARDS; STATISTICS AND NUMERICAL DATA; UNITED STATES;

ADULT; HOSPITALS; HUMANS; PATIENT SATISFACTION; QUALITY ASSURANCE, HEALTH CARE; QUALITY OF HEALTH CARE; SOCIAL MEDIA; UNITED STATES;

EID: 84969685725     PISSN: 20445415     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmjqs-2015-004309     Document Type: Article

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