Trends in patient satisfaction in Dutch university medical centers: Room for improvement for all

BMC Health Services Research

Volumn 15, Issue 1, 2015, Pages

  Kleefstra, Sophia M ^a,b   Zandbelt, Linda C ^b   De Haes, Hanneke Jcjm ^b   Kool, Rudolf B ^c  

^a Welfare and Sport   (Netherlands)

^b UNIVERSITY OF AMSTERDAM   (Netherlands)

^c RADBOUD UNIVERSITY MEDICAL CENTER   (Netherlands)

Author keywords

Hospitals; Patient satisfaction; Patient centered care; Quality improvement; Trend study

Indexed keywords

ETHNIC GROUP; FEMALE; HUMAN; MALE; NETHERLANDS; PATIENT CARE; PATIENT SATISFACTION; QUESTIONNAIRE; STANDARDS; STATISTICS AND NUMERICAL DATA; TOTAL QUALITY MANAGEMENT; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; ETHNIC GROUPS; FEMALE; HUMANS; MALE; NETHERLANDS; PATIENT SATISFACTION; PATIENT-CENTERED CARE; QUALITY IMPROVEMENT; SURVEYS AND QUESTIONNAIRES;

EID: 84928014749     PISSN: None     EISSN: 14726963     Source Type: Journal    
DOI: 10.1186/s12913-015-0766-7     Document Type: Article

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