Social media and rating sites as tools to understanding quality of care: A scoping review

Journal of Medical Internet Research

Volumn 16, Issue 2, 2014, Pages

  Verhoef, Lise M ^a   Van De Belt, Tom H ^a   Engelen, Lucien ^a   Schoonhoven, Lisette ^a,b   Kool, Rudolf B ^a  

^a RADBOUD UNIVERSITY MEDICAL CENTER   (Netherlands)

^b UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

Author keywords

Patient experiences; Patient satisfaction; Quality of health care; Rating sites; Social media

Indexed keywords

HEALTH CARE DELIVERY; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HUMAN; PATIENT EXPERIENCES; PATIENT SATISFACTION; RATING SITES; REVIEW; SOCIAL MEDIA; STANDARD;

PATIENT EXPERIENCES; PATIENT SATISFACTION; QUALITY OF HEALTH CARE; RATING SITES; SOCIAL MEDIA;

DELIVERY OF HEALTH CARE; HEALTH PERSONNEL; HUMANS; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE; SOCIAL MEDIA;

EID: 84897630541     PISSN: None     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.3024     Document Type: Review

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