ICT-based solution approach for collaborative delivery of customised products

Production Planning and Control

Volumn 27, Issue 4, 2016, Pages 280-298

  Shamsuzzoha, A ^a,d   Toscano, C ^b   Carneiro, L M ^b   Kumar, V ^c   Helo, P ^d  

^a SULTAN QABOOS UNIVERSITY   (Oman)

^b UNIVERSITY OF PORTO   (Portugal)

^c UNIVERSITY OF THE WEST OF ENGLAND   (United Kingdom)

^d UNIVERSITY OF VAASA   (Finland)

Author keywords

Collaborative business network; event management; ICT; Internet of things; operational monitoring; production planning; SMEs; virtual organisation (VO)

Indexed keywords

INFORMATION ANALYSIS; INFORMATION DISSEMINATION; INTERNET; INTERNET OF THINGS; MACHINE TOOLS; PRODUCTION CONTROL; SHOE MANUFACTURE; TEXTILE INDUSTRY;

BUSINESS NETWORKS; EVENT MANAGEMENT; ICT; OPERATIONAL MONITORING; PRODUCTION PLANNING; SMES; VIRTUAL ORGANISATIONS;

PRODUCT DESIGN;

EID: 84955643937     PISSN: 09537287     EISSN: 13665871     Source Type: Journal    
DOI: 10.1080/09537287.2015.1123322     Document Type: Article

References (97)

1. Aarikka-Stenroos, L., and E. Jaakkola. 2012. "Value Co-Creation in Knowledge Intensive Business Services: A Dyadic Perspective on the Joint Problem Solving Process." Industrial Marketing Management 41 (1): 15-26.
2. Afsarmanesh, H., and V. Thamburaj. 2012. "ICT Requirements Analysis for Enterprise Networks Supporting Solar Power Plants." In Collaborative Networks in the Internet of Services, edited by L. M. Camarinha-Matos, L. Xu and H. Afsarmanesh, 149-157. Berlin, Heidelberg: Springer.
3. Alarcon, F., M. M. E. Alemany, and A. Ortiz. 2009. "Conceptual Framework for the Characterization of the Order Promising Process in a Collaborative Selling Network Context." International Journal of Production Economics 120 (1): 100-114.
4. Almeida, R., and A. Azevedo. 2011. "Collaborative Business Networks: Evaluation of Technological Tools for Decision Support Making." E-LP Engineering and Technology Journal 2: 97-118.
5. Almeida, R., C. Toscano, A. Azevedo, and L. Carneiro. 2013. "A Collaborative Planning Approach for Non-Hierarchical Production Networks." In Intelligent Non-Hierarchical Manufacturing Networks, edited by Raùl Poler, Luis Maia Carneiro, Thomas Jasinski, Marc Zolghadri and Paolo Pedrazzoli, 185-203. Hoboken, NJ: John Wiley & Sons Inc. ISBN: 9781848214811.
6. Atzori, L., A. Iera, and G. Morabito. 2010. "The Internet of Things: A Survey." Computer Networks 54 (15): 2787-2805.
7. Barczak, G., F. Sultan, and E. J. Hultink. 2007. "Determinants of IT Usage and New Product Performance." Journal of Product Innovation Management 24: 600-613.
8. Benbya, H., G. Passiante, and N. A. Aissa Belbaly. 2004. "Corporate Portal: A Tool for Knowledge Management Synchronization." International Journal of Information Management 24 (3): 201-220.
9. de Berranger, P., D. Tucker, and L. Jones. 2004. "Internet Diffusion in Creative Micro-Businesses: Identifying Change Agent Characteristics as Critical Success Factors." Journal of Organisational Computing and Electronic Commerce 11 (3): 197-214.
10. Bi, Z., L. D. Xu, and C. Wang. 2014. "Internet of Things for Enterprise Systems of Modern Manufacturing." IEEE Transactions on Industrial Informatics 10 (2): 1537-1546.
11. Buttol, P., R. Buonamici, L. Naldesi, C. Rinaldi, A. Zamagni, and P. Masoni. 2012. "Integrating Services and Tools in an ICT Platform to Support Eco-Innovation in SMEs." Clean Technologies and Environmental Policy 14: 211-221.
12. Büyüközkan, G., and J. Arsenyan. 2012. "Collaborative Product Development: A Literature Overview." Production Planning & Control 23 (1): 47-66.
13. Camarinha-Matos, L. M. 2005. "ICT Infrastructures for VO." Virtual Organizations 2: 83-104.
14. Camarinha-Matos, L. M. 2009. "Collaborative Networked Organizations: Status and Trends in Manufacturing." Annual Reviews in Control 33 (2): 199-208.
15. Camarinha-Matos, L. M., and H. Afsarmanesh. 2008. Collaborative Networks: Reference Modeling. United Kingdom: Springer-Verlag. ISBN-13:978-0-387-79426-6.
16. Camarinha-Matos, L. M., H. Afsarmanesh, N. Galeano, and A. Molina. 2009. "Collaborative Networked Organizations - Concepts and Practice in Manufacturing Enterprises." Computers and Industrial Engineering 57 (1): 46-60.
17. Campos, J. 2009. "Development in the Application of ICT in Condition Monitoring and Maintenance." Computers in Industry 60 (1): 1-20.
18. de Campos, P. J. R. M. 2007. "Organizational Survival and the Emergence of Collaboration Networks: A Multi-Agent Approach." Tese de Doutoramento em Ciências Empresariais, Faculdade de Economia - Universidade do Porto. http://www.box.net/shared/mk82q2fuv1.
19. Carneiro, L., R. Almeida, A. L. Azevedo, T. Kankaanpää, and A. Shamsuzzoha. 2010. "An Innovative Framework Supporting SME Networks for Complex Product Manufacturing." In Collaborative Networks for a Sustainable World (11th IFIP WG 5.5 Working Conference on Virtual Enterprises, pRO-VE 2010, Saint-Etienne, France, October 2010 Proceedings), edited by L. M. Camarinha-Matos, X. Boucher and H. Afsarmanesh, 204-211. Heidelberg, Berlin: Springer. ISBN: 9783642159619.
20. Carneiro, L., A. Shamsuzzoha, R. Almeida, A. Azevedo, R. Fornasiero, and P. S. Ferreira. 2014. "Reference Model for Collaborative Manufacturing of Customised Products: Applications in the Fashion Industry." Production Planning and Control 25 (13-14): 1135-1155.
21. Carneiro, L. M., A. L. Soares, R. Patricio, A. L. Azevedo, and J. Pinho de Sousa. 2013. "Case Studies on Collaboration, Technology and Performance Factors in Business Networks." International Journal of Computer Integrated Manufacturing 26 (1-2): 125-139.
22. Cavalieri, S., and G. Pezzotta. 2012. "Product-Service Systems Engineering: State of the Art and Research Challenges." Computers in Industry 63 (4): 278-288.
23. Cecily, M., T. Castleman, and C. Parker. 2011. "Communities of Enterprise: SMEs, Web-Based and Regional Development." Accessed October 17, 2011.http://csrc.lse.ac.uk/asp/aspecis/20060087.pdf
24. Chan, F. T. S., A. Y.-L. Chong, and L. Zhou. 2012. "An Empirical Investigation of Factors Affecting E-Collaboration Diffusion in SMEs." International Journal of Production Economics 138 (2): 562-573.
25. Cheikhrouhou, N., M. Pouly, C. Huber, and A. Choudhary. 2011. "An Empirical Study on Human and Information Technology Aspects in Collaborative Enterprise Networks." Journal of Universal Computer Science 17 (2): 203-223.
26. Chituc, C.-M., A. Azevedo, and C. Toscano. 2009. "A Framework Proposal for Seamless Interoperability in a Collaborative Networked Environment." Computers in Industry 60 (5): 317-338.
27. Choudhary, A. K., J. Harding, L. M. Camarinha-Matos, S. C. L. Koh, and M. K. Tiwari. 2013. "Knowledge Management and Supporting Tools for Collaborative Networks." International Journal of Production Research 51 (7): 1953-1957.
28. Chryssolouris, G., D. Mavrikios, M. Peppas, E. Xanthakis, and K. Smparounis. 2009. "A Web and Virtual Reality-Based Platform for Collaborative Product Review and Customisation." In Collaborative Design and Planning for Digital Manufacturing, edited by L. Wang and A. Y. C. Nee, 137-152. Springer-Verlag London. ISBN: 9781848822870.
29. Chryssolouris G., M. Pappas, V. Karabatsou, D. Mavrikios, and K. Alexopoulos. 2007. "A Shared VE for Collaborative Product Development in Manufacturing Enterprises." In Collaborative Product Design and Manufacturing Methodologies and Applications, edited by W. D. Li, S. K. Ong, A. Y. C. Nee and C. McMahon, 59-70. London: Springer Series in Advanced Manufacturing, Springer-Verlag. ISBN: 978-1-84628-801-2.
30. Crispim, J. A., and J. P. de Sousa. 2010. "Partner Selection in Virtual Enterprises." International Journal of Production Research 48 (3): 683-707.
31. Doloreux, D., and R. Shearmur. 2012. "Collaboration, Information and the Geography of Innovation in Knowledge Intensive Business Services." Journal of Economic Geography 12 (1): 79-105.
32. Durugbo, C., and J. C. K. H. Riedel. 2013. "Readiness Assessment of Collaborative Networked Organisations for Integrated Product and Service Delivery." International Journal of Production Research 51 (2): 598-613.
33. Dutton, W. H. 2008. "The Wisdom of Collaborative Network Organizations: Capturing the Value of Networked Individuals 1." Prometheus 26 (3): 211-230.
34. Ebrahim, N. A., S. Ahmed, and Z. Taha. 2010. "SMEs; Virtual Research and Development (R&D) Teams and New Product Development: A Literature Review." International Journal of the Physical Sciences 5 (7): 916-930.
35. Evanschitzky, H., M. Eisend, R. J. Calantone, and Y. Jiang. 2012. "Success Factors of Product Innovation: An Updated Meta-Analysis." Journal of Product Innovation Management 29 (1): 21-37.
36. Fan, Y., Y. Wei, and W. Xu. 2002. "Virtual Enterprise and Its Intelligence Management." Computers & Industrial Engineering 42 (2-4): 199-205.
37. Ferreira, F., A. Shamsuzzoha, A. Azevedo, and P. Helo. 2015. "Virtual Enterprise Process Monitoring: An Approach towards Predictive Industrial Maintenance." In Progress in Systems Engineering: Advances in Intelligent Systems and Computing, edited by H. Selvaraj, D. Zydek and G. Chmaj, Vol. 330, pp. 285-291. Switzerland: Springer International Publishing.
38. Ferreira, P., A. Shamsuzzoha, C. Toscano, and P. Cunha. 2012. "Framework for Performance Measurement and Management in a Collaborative Business Environment." International Journal of Productivity and Performance Management 61 (6): 672-690.
39. Feser, E. J., and E. M. Bergman. 2000. "National Industry Cluster Templates: A Framework for Applied Regional Cluster Analysis." Regional Studies 34 (1): 1-19.
40. Fielding, E. A. S., J. R. McCardle, B. Eynard, N. Hartman, and A. Fraser. 2014. "Product Lifecycle Management in Design and Engineering Education: International Perspectives." Concurrent Engineering 22 (2): 123-134.
41. Forsgren, M., and J. Johanson. 2014. Managing Networks in International Business. New York: Routledge Publisher.
42. Gebauer, H., B. Edvardsson, A. Gustafsson, and L. Witell. 2010. "Match or Mismatch: Strategy-Structure Configurations in the Service Business of Manufacturing Companies." Journal of Service Research 13 (2): 198-215.
43. Gunasekaran, A., and W. W. T. Ngai. 2009. "Information Systems in Supply Chain Integration and Management." European Journal of Operational Research 159: 269-295.
44. Hakansson, H. 2014. Corporate Technological Behaviour: Co-Operation and Networks. New York: Routledge Publisher.
45. Haller, S., S. Karnouskos, and C. Schroth. 2009. "The Internet of Things in an Enterprise Context." In Future Internet-FIS 2008: First Future Internet Symposium, FIS 2008, edited by J. Domingue, D. Fensel and P. Traverso, Vol. 5468, pp. 14-28. Vienna: Springer Berlin Heidelberg. September 29-30.
46. Hao, Q., W. Shen, Z. Zhang, S.-W. Park, and J.-K. Lee. 2006. "Agent-Based Collaborative Product Design Engineering: An Industrial Case Study." Computers in Industry 57 (1): 26-38.
47. Harmon, P. 2015. "The Scope and Evolution of Business Process Management." In Handbook on Business Process Management: Introduction, Methods, and Information Systems, Part I, edited by J. V. Brocke and M. Rosemann, 37-80. Berlin: Springer.
48. He, Y., and K. K. Lai. 2012. "Supply Chain Integration and Service Oriented Transformation: Evidence from Chinese Equipment Manufacturers." International Journal of Production Economics 135 (2): 791-799.
49. Hossain, L., and R. T. Wigand. 2004. "ICT Enabled Virtual Collaboration through Trust." Journal of Computer-Mediated Communication 10 (1): 00.
50. Huang, G. Q., and K. L. Mak. 1999. "Web-Based Collaborative Conceptual Design." Journal of Engineering Design 10 (2): 183-194.
51. Isaksson, O., T. C. Larsson, and A. O. Rönnbäck. 2009. "Development of Product-Service Systems: Challenges and Opportunities for the Manufacturing Firm." Journal of Engineering Design 20 (4): 329-348.
52. Isenberg, M.-A., D. Werthmann, E. Morales-Kluge, and B. Scholz-Reiter. 2011. "The Role of the Internet Things for Increased Autonomy and Agility in Collaborative Production Environments." In Architecturing the Internet of Things, edited by D. Uckelmann, M. Harrison, F. Michahelles, 195-228. Berlin: Springer-Verlag. ISBN: 9783642191572.
53. Iskanius, P., H. S. Helaakoski, and T. Page. 2009. "A Collaborative Working Tool for Information Systems Integration and Continuous Improvement." International Journal of Business and Systems Research 3 (2): 202-215.
54. Iskanius, P., and H. Kilpala. 2006. "One Step Closer towards E-Business - The Implementation of a Supporting ICT System." International Journal of Logistics: Research and Applications 9 (3): 283-293.
55. Johnston, D. L. 1998. "Open Networks, Electronic Commerce and the Global Information Infrastructure." Computer Standards & Interfaces 20 (2): 95-99.
56. Kankaanpaa, T., A. Shamsuzzoha, L. Carneiro, R. Almeida, P. Helo, R. Fornasiero, P. Sena Ferreira, and A. Chiodi. 2010. "Methodology for Non-Hierarchical Collaborative Networks for Complex Products Manufacturing." Proceedings of ICE 2010 16th Conference on Concurrent Enterprising, Lugano, Switzerland, 21-23.
57. Kumar, V. V., F. W. Liou, S. N. Balakrishnan, and V. Kumar. 2015. "Economical Impact of RFID Implementation in Remanufacturing: A Chaos-Based Interactive Artificial Bee Colony Approach." Journal of Intelligent Manufacturing 26 (4). 815-830.
58. Lasser, R. 2003. "Remote Collaborative Product Development- a Landmark Survey." Industrial Marketing Management, Working Paper. Accessed October 23, 2011. http://www.endeavourpds.com/pdf/Remote%20Collaborative%20PD.pdf
59. Lee, J., H. Chae, and C.-H. Kim. 2009. "Design of Product Ontology Architecture for Collaborative Enterprises." Expert Systems with Applications 36 (2): 2300-2309.
60. Lee, S. M., D. L. Olson, and S. Trimi. 2012. "Co-Innovation: Convergenomics, Collaboration, and Co-Creation for Organizational Values." Management Decision 50 (5): 817-831.
61. Levy, M., and P. Powell. 2000. "Information Systems Strategy for Small and Medium Sized Enterprises: An Organisational Perspective." The Journal of Strategic Information Systems 9 (1): 63-84.
62. Li, M., J. Wang, Y. S. Wong, and K. S. Lee. 2005. "A Collaborative Application Portal for the Mould Industry." International Journal of Production Economics 96 (2): 233-247.
63. Li, J., H. C. Zhang, and Z. Lin. 2009. "Asymmetric Negotiation Based Collaborative Product Design for Component Reuse in Disparate Products." Computers & Industrial Engineering 57 (1): 80-90.
64. Malhotra, A., and A. Majchrzak. 2004. "Enabling Knowledge Creation in Far-Flung Teams: Best Practices for IT Support and Knowledge Sharing." Journal of Knowledge Management 8 (4): 75-88.
65. McDonough, E. F., K. B. Kahn, and G. Barczak. 2001. "An Investigation of the Use of Global, Virtual, and Colocated New Product Development Teams." Journal of Product Innovation Management 18 (2): 110-120.
66. Ming, X. G., J. Q. Yan, X. H. Wang, S. N. Li, W. F. Lu, Q. J. Peng, and Y. S. Ma. 2008. "Collaborative Process Planning and Manufacturing in Product Lifecycle Management." Computers in Industry 59 (2-3): 154-166.
67. Montoya, M. M., A. P. Massey, Y.-T. C. Hung, and C. B. Crisp. 2009. "Can You Hear Me Now? Communication in Virtual Product Development Teams." Journal of Product Innovation Management 26 (2): 139-155.
68. Nami, M.R., and D. Tavangarian. 2007. "Virtual Organization: A New Approach in IT." Proceedings of the 7th IEEE International Conference on Computer and Information Technology, Fukushima, Japan, October 16-19, 93-98.
69. Nucciarelli, A., and M. Gastaldi. 2009. "Collaboration in the Airport Business through the Development of an IT Platform." International Journal of Production Economics 121 (2): 562-573.
70. Panchal, J. H., and M. Fathianathan. 2008. "Product Realization in the Age of Mass Collaboration." ASME 2008 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference, Brooklyn, New York, USA, August 3-6, pp. 219-229.
71. Panetto, H., R. Jardim-Goncalves, and A. Molina. 2012. "Enterprise Integration and Networking: Theory and Practice." Annual Reviews in Control 36 (2): 284-290.
72. Park, K. H., and J. Favrel. 1999. "Virtual Enterprise - Information System and Networking Solution." Computers & Industrial Engineering 37 (1-2): 441-444.
73. Pawlak, A., P. Penkala, H. D. Jorgensen, P. Fraoe, and W. Sakowski. 2011. "Collaborative Engineering Approach towards IP-Based SoC Design."Accessed October 17, 2011. http://www.design-reuse.com/articles/18887/collaborative-ip-based-soc-design.html
74. Peng, D. X., G. R. Heim, and D. N. Mallick. 2014. "Collaborative Product Development: The Effect of Project Complexity on the Use of Information Technology Tools and New Product Development Practices." Production and Operations Management 23 (8): 1421-1438.
75. Phaithoonbuathong, P., R. Monfared, T. Kirkham, and A. West. 2010. "Web Services-Based Automation for the Control and Monitoring of Production Systems." International Journal of Computer Integrated Manufacturing 23 (2): 126-145.
76. Pisano, G. P., and R. Verganti. 2008. "Which Kind of Collaboration is Right for You?." Harvard Business Review, http://hbr.org/2008/12/which-kind-of-collaboration-is-right-for-you/ar/1.
77. Pouly, M., and C. Huber. 2009. "Collaborative Networks: Human Aspects and Corresponding IT Support." Proceedings of the 13th International Conference on Computer Supported Cooperative Work in Design, CSCWD, Santiago, April 22-24.
78. Rabelo, R. 2008. "Advanced Collaborative Business ICT Infrastructures." In Methods and Tools for Collaborative Networked Organizations, edited by L.M. Camarinha-Matos, H. Afsarmanesh, M. Ollus, Vol. 5, pp. 337-370. Heidelberg: Springer. ISBN: 9780387794242.
79. Rabelo, R. J., S. Gusmeroli, C. Arana, and T. Nagellen. 2006. "The ECOLEAD ICT Infrastructure for Collaborative Networked Organizations." In Network-Centric Collaboration and Supporting Frameworks, International Federation for Information Processing (IFIP) edited by L. M. Camarinha-Matos, H. Afsarmanesh and M. Ollus, Vol 224, pp. 451-460. New York:Springer.
80. Rabelo, R. J., S. Gusmeroli, T. Nagellen, and C. Arana. 2009. "An Evolving Plug-and Play Business Infrastructure for Networked Organisations." International Journal of Information Technology and Management 8 (3): 260-282.
81. Ramanathan, U., and A. Gunasekaran. 2014. "Supply Chain Collaboration: Impact of Success in Long-Term Partnerships." International Journal of Production Economics,147 (Part B):52-259.
82. Ren, S. J., C. Hu, E. W. T. Ngai, and M. Zhou. 2015. "An Empirical Analysis of Inter-Organisational Value Co-Creation in a Supply Chain: A Process Perspective." Production Planning & Control: The Management of Operations 26 (12): 969-980.
83. Renner, K. 2002. "The Future of Real Time - Web-Based Services Will Enable Real-Time Manufacturing Ecosystems." MSI Magazine, June. http://www.manufacturingsystems.com.
84. Romero, D., and A. Molina. 2011. "Collaborative Networked Organizations and Customer Communities: Value Co-Creation and Co-Innovation in the Networking Era." Production Planning & Control: The Management of Operations 22 (5-6): 447-472.
85. Romero, D., and A. Molina. 2014. "Forward-Green Virtual Enterprises and Their Breeding Environments: Sustainable Manufacturing, Logistics and Consumption." In Collaborative Systems for Smart Networked Environments, edited by L. M. Camarinha-Matos and H. Afsarmanesh, Vol. 434, pp. 336-346. Berlin: Springer.
86. Schleimer, S. C., and A. D. Shulman. 2011. "A Comparison of New Service versus New Product Development: Configurations of Collaborative Intensity as Predictors of Performance." Journal of Product Innovation Management 28 (4): 521-535.
87. Shamsuzzoha, A., F. Ferreira, A. Azevedo, J. Faria, and P. Helo. 2013. "Business Process Monitoring and Management in Virtual Enterprise through Interactive User Interface Layer." In Advances in Sustainable and Competitive Manufacturing Systems, edited by A. Azevedo, 451-464. Switzerland: Springer International Publishing. ISBN: 9783319005577.
88. Shamsuzzoha, A., T. Kankaanpaa, L. M. Carneiro, R. Almeida, A. Chiodi, and R. Fornasiero. 2013. "Dynamic and Collaborative Business Networks in the Fashion Industry." International Journal of Computer Integrated Manufacturing 26 (1-2): 125-139.
89. Shen, W. 2000. "Web-Based Infrastructure for Collaborative Product Design: An Overview." Proceedings of the Sixth International Conference on Computer Supported Cooperative Work in Design, Hong Kong, China, 239-244.
90. Shen, W., and L. Wang. 2002. "Web-Based and Agent-Based Approaches for Collaborative Product Design: An Overview." International Journal of Computer Applications in Technology 16 (2-3): 103-112.
91. Toye, G., M. R. Cutkosky, L. J. Leifer, J. M. Tanenbaum, and J. Glicksman. 1994. "SHARE: A Methodology and Environment for Collaborative Product Development." International Journal of Intelligent and Cooperative Information Systems 3 (2): 129-153.
92. Valilai, O. F., and M. Houshmand. 2013. "A Collaborative and Integrated Platform to Support Distributed Manufacturing System Using a Service-Oriented Approach Based on Cloud Computing Paradigm." Robotics and Computer-Integrated Manufacturing 29 (1): 110-127.
93. Verdecho, M.-J., J.-J. Alfaro-Saiz, R. R. Rodriguez-Rodriguez, and A. Ortiz-Bas. 2012. "A Multi-Criteria Approach for Managing Inter-Enterprise Collaborative Relationships." Omega 40 (3): 249-263.
94. Wang, H. W., and H. M. Zhang. 2008. "An Integrated and Collaborative Approach for Complex Product Development in Distributed Heterogeneous Environment." International Journal of Production Research 46 (9): 2345-2361.
95. Wortmann, H., and Szirbik, N. 2001. "ICT Issues among Collaborative Enterprises: From Rigid to Adaptive Agent-Based Technologies." Production Planning and Control: The Management of Operations 12 (5): 452-465.
96. Wu, J. 2012. "Technological Collaboration in Product Innovation: The Role of Market Competition and Sectoral Technological Intensity." Research Policy 41 (2): 489-496.
97. Young, J. 2008. "Trust in Virtual Organisations: A Synthesis of the Literature." International Journal of Networking and Virtual Organisations 5 (3-4): 244-258.