Framework for performance measurement and management in a collaborative business environment

International Journal of Productivity and Performance Management

Volumn 61, Issue 6, 2012, Pages 672-690

  Ferreira, Pedro Sena ^a   Shamsuzzoha, A H M ^b   Toscano, Cesar ^c   Cunha, Pedro ^a  

^a CENI Center of Integration and Process Innovation   (Portugal)

^b UNIVERSITY OF VAASA   (Finland)

^c UNIVERSITY OF PORTO   (Portugal)

Author keywords

Business collaboration; Critical success factors; Key performance factors; Key performance indicators; Key success factors; Performance management framework; Performance measures; Small to medium sized enterprises; Virtual organization

Indexed keywords

EID: 84864119892     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410401211249210     Document Type: Article

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