Empowering sustained patient safety: The benefits of combining top-down and bottom-up approaches

Journal of Nursing Care Quality

Volumn 30, Issue 3, 2015, Pages 240-246

  Stewart, Greg L ^a   Manges, Kirstin A ^b   Ward, Marcia M ^c  

^a UNIVERSITY OF IOWA   (United States)

^b Department of Biobehavioral Nursingb   (United States)

^c UNIVERSITY OF IOWA   (United States)

Author keywords

Change management; Leadership; Medical errors; Patient safety; TeamSTEPPS

Indexed keywords

BEHAVIOR; HOSPITAL MANAGEMENT; HUMAN; LEADERSHIP; ORGANIZATION; PATIENT SAFETY;

HOSPITAL ADMINISTRATION; HUMANS; LEADERSHIP; ORGANIZATIONAL INNOVATION; ORGANIZATIONAL OBJECTIVES; PATIENT SAFETY; POWER (PSYCHOLOGY);

EID: 84942832624     PISSN: 10573631     EISSN: 15505065     Source Type: Journal    
DOI: 10.1097/NCQ.0000000000000103     Document Type: Article

References (51)

1. National Research Council. Best care at lower cost: the path to continuously learning health care in America. Recommendations. Washington, DC: Institute of Medicine of The National Academies; 2012:1-4.
2. Lewis EJ, Baernholdt M, Hamric AB. Nurses experience of medical errors: an integrative literature review. J Nurs Care Qual. 2013;28(2):153-161.
3. Oermann MH. New standards for safe patient handling and mobility. J Nurs Care Qual. 2013;28(4):289-291.
4. Coburn AF, Gage-Croll Z. Improving hospital patient safety through teamwork: the use of TeamSTEPPS in critical access hospitals. http://flexmonitoring.org/documents/PolicyBrief21 TeamSTEPPS.pdf. Accessed July 10, 2014.
5. Courtright SH, Stewart GL, Ward MM. Applying research to save lives: learning from team training approaches in aviation and health care. Organ Dyn. 2012;41:291-301.
6. Sheppard F, Williams M, Klein VR. TeamSTEPPS and patient safety in healthcare. J Healthc Risk Manag. 2013;32(3):5-10.
7. Manser T. Teamwork and patient safety in dynamic domains of healthcare: a review of the literature. Acta Anasthesiol Scand. 2009;53:143-151.
8. Brown J, Lewis L, Ellis K, Stewart M, Freeman TR, Kasperski MJ. Conflict on interprofessional primary health care teams: can it be resolved? J Iterprof Care. 2011;25:4-10.
9. Jones A, Jones D. Improving teamwork, trust, and safety: an ethnographic study of an interprofessional initiative. J Interprof Care. 2011;25:175-181.
10. Clancy CM, Tornberg DN. TeamSTEPPS: assuring optimal teamwork in clinical settings. Am J Med Qual. 2007;22(3):214-217.
11. Team STEPPS strategies and tools to enhance performance and patient safety. http://www.health.state.ny.us/professionals/patients/patientsafety/conference/2007/docs/teamstepps-evolvingthecultureofsafetythroughteamwork.pdf. Published 2007. Accessed July 23, 2012.
12. Bonalumi N, Fisher K. Health care change: challenge for nurse administrators. Nurs Adm Q. 1999;23(2):69-73.
13. Carney M. Middle manager involvement in strategy development in not-for-profit organizations: the director of nursing perspective-how organizational structure impact on the role. J Nurs Manage. 2004;12:13-21.
14. Jones F, Podila P, Powers C. Creating a culture of safety in the emergency department: the value of teamwork training. J Nurs Care Qual. 2013;43(4):194-200.
15. Robertson B, Kaplan B, Atallah H, Higgins M, Lewitt MJ, Ander DS. The use of simulation and a modified TeamSTEPPS curriculum for medical and nursing student team training. Simul Healthc. 2010;5:332-337.
16. Castner J, Foltz-Ramos K, Schwarz DG, Ceravolo DJ. A leadership challenge: staff perceptions after an organizational TeamSTEPPS initiative. J Nurs Adm. 2012;42(10):67-472.
17. Sawyer T, Laubach VA, Hudak J, Pocrnich KY. Improvements in teamwork during neonatal resuscitation after interprofessional TeamSTEPPS training. Neonatal Netw. 2013;32(1):26-33.
18. Capella J, Smith S, Philip A, et al. Teamwork training improves the clinical care of trauma patients. J Surg Educ. 2010;67:439-443.
19. Forse RA, Bramble JD, McQuillan R. Team training can improve operating room performance. Surgery. 2011;150:771-778.
20. Mayer CM, Cluff L, Lin W, et al. Evaluating efforts to optimize TeamSTEPPS implementation in surgical and pediatric intensive care units. Jt Comm J Qual Patient Saf. 2011;37(8):365-374.
21. Spiva L, Robertson B, Delk ML, et al. Effectiveness of team training on fall prevention. J Nurs Care Qual. 2014;29(2):164-173.
22. Gu X, Andersen HB, Madsen MD, Itoh K, Siemsen IM. Nurses views of patient handoffs in Japanese hospitals. J Nurs Care Qual. 2012;27(4):372-380.
23. Li A. Teamwork climate and patient safety attitudes: associations among nurses and comparisons with physicians in Taiwan. J Nurs Care Qual. 2013;28(1):60-67.
24. Aboshaiqah AE, Baker OG. Assessment of nurses perceptions of patient safety culture in a Saudi Arabia hospital. J Nurse Care Qual. 2013;28(3):272-280.
25. Kindler HS. Two planning strategies: incremental change and transformational change. Group Organ Stud. 1979;4(4):476-484.
26. Hallencreutz J. Exploring organizational change best practice: are there any clear-cut models and definitions? Int J Q Serv Sci. 2011;3(1):60-68.
27. Grol R. Introduction. In: Grol R, Wensing M, Eccles M, Davis D, eds. Improving Patient Care: the Implementation of Change in Health Care. Hoboken, NJ: Wiley; 2013.
28. de Stampa M, Vedel I, Mauriat C, et al. Diagnostic study, design and implementation of an integrated model of care in France: a bottom-up process with continuous leadership. Int J Integr Care. 2010;10:e034.
29. Shanley C. Management of change for nurses: lessons from the discipline of organizational studies. J Nurs Manage. 2007;15:538-546.
30. Riley WJ, Parson HM, Duffy GL, Moran JW, Henry B. Realizing transformational change through quality improvement in public health. J Public Health Manag Pract. 2010;16(1):72-78.
31. Turner DM, Haley H, Hallencreutz J. Towards a global definition of best practice. J Knowledge Cult Change Manage. 2009;9(8):186-190.
32. Sanwal A. The myth of best practices. J Corp Account Finance. 2008;19:51-60.
33. Hornung S, Rousseau DM, Glaser J, Angerer P, Weigl M. Beyond top-down and bottom-up work redesign: customizing job content through idiosyncratic deals. J Organiz Behav. 2010;31:187-215.
34. Sandelowski M. Focus on research methods: whatever happened to qualitative description? Res Nurs Health. 2000;23(4):334-340.
35. Wentworth L, Diggins J, Bartel D, Johnson M, Hale J I T, Gaines K. SBAR: electronic handoff tool for noncomplicated procedural patients. J Nurs Care Qual. 2012;27(2):125-131.
36. Campbell RJ. Change management in health care. Health Care Manag. 2008;27(1):23-39.
37. Gabel S. Transformational leadership and healthcare. Med Sci Educ. 2013;23(1):55-60.
38. Doody O, Doody CM. Transformational leadership in nursing practice. Br J Nurs. 2012;21(20):1212-1218.
39. Thompson J. Transformational leadership can improve workforce competencies. Nurs Manage. 2012;18(10):21-24.
40. van Knippenberg D, Sitkin SB. A critical assessment of charismatic-transformational leadership research: back to the drawing board? Acad Manag Ann. 2013;7(1):1-60.
41. Hutchinson M, Jackson D. Transformational leadership in nursing: towards a more critical interpretation. Nurs Inq. 2013;20(1):11-22.
42. Saladino L, Pickett LC, Frush K. Evaluation of a nurseled safety program in a critical care unit. J Nurs Care Qual. 2013;28(2):139-146.
43. Stewart GL. A meta-analytic review of relationships between team design features and team performance. J Manage. 2006;32:29-55.
44. Spence Laschinger HK, Finegan J, Wilk P. Context matters: the impact of unit leadership and empowerment on nurses' organizational commitment. J Nurs Adm. 2009;39(5):228-235.
45. Holleman G, van Tol M, Schoonhoven L. Empowering nurses to handle the guideline implementation process: identification of implementation competencies. J Nurs Care Qual. 2014;29(3):E1-E6.
46. Rich BL, LePine JA, Crawford ER. Job engagement: antecedents and effects on job performance. Acad Manage J. 2010;53(3):617-635.
47. Simpson MR. Engagement at work: a review of the literature. Int J Nurs Stud. 2009;46:1012-1024.
48. Freeney YM, Tiernan J. Exploration of the facilitators of and barriers to work engagement in nursing. Int J Nurs Stud. 2009;46:1557-1565.
49. Stewart GL, Courtright SH, Barrick MR. Peerbased control in self-managing teams: linking rational and normative influence with individual and group performance. J Appl Psychol. 2012;97:435-447.
50. Lorinkova NM, Pearsall MJ, Sims HP Jr. Examining the differential longitudinal performance of directive versus empowering leadership in teams. Acad Manage J. 2013;56(2):573-596.
51. Sims HP Jr, Fraj S, Seokhwa Y. When should a leader be directive or empowering? How to develop your own situational theory of leadership. Bus Horiz. 2009;52(2):149-158.