Conflict on interprofessional primary health care teams can it be resolved?

Journal of Interprofessional Care

Volumn 25, Issue 1, 2011, Pages 4-10

  Brown, Judith ^a   Lewis, Laura ^b   Ellis, Kathy ^c   Stewart, Moira ^a   Freeman, Thomas R ^a   Kasperski, M Janet ^d  

^a WESTERN UNIVERSITY   (Canada)

^b UNIVERSITY OF WESTERN ONTARIO   (Canada)

^c UNIVERSITY OF WESTERN ONTARIO   (Canada)

^d Professional Development and Practice Support   (Canada)

Author keywords

Conflict; Conflict resolution; Interprofessional teamwork; Phenomenology; Primary health care

Indexed keywords

ADULT; AGED; ARTICLE; CONFLICT; FEMALE; HUMAN; INTERVIEW; MALE; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PROFESSIONAL STANDARD; PUBLIC RELATIONS; TIME; WORKLOAD;

ADULT; AGED; CONFLICT (PSYCHOLOGY); FEMALE; HUMANS; INTERPROFESSIONAL RELATIONS; INTERVIEWS AS TOPIC; MALE; MIDDLE AGED; PATIENT CARE TEAM; PROFESSIONAL ROLE; TIME FACTORS; WORKLOAD;

EID: 78650008757     PISSN: 13561820     EISSN: 14699567     Source Type: Journal    
DOI: 10.3109/13561820.2010.497750     Document Type: Article

References (25)

1. Abramson, J. S., & Mizrahi, T. (1996). When social workers and physicians collaborate: Positive and negative interdisciplinary experiences. Social Work, 41(3), 270-281.
2. Bailey, P., Jones, L., & Way, D. (2006). Family physician/nurse practitioner: Stories of collaboration. Journal of Advanced Nursing, 53(4), 381-391.
3. Baxter, S. K., & Brumfitt, S. M. (2008). Professional differences in interprofessional working. Journal of Interprofessional Care, 22(3), 239-251.
4. Borkan, J. (1999). Immersion and crystallization. In B. Crabtree & W. Miller (Eds.), Doing qualitative research (2nd ed, pp. 179-194). London, UK: Sage Publications.
5. Craigie, F. C. Jr., & Hobbs R. F. III. (2004). Exploring the organizational culture of exemplary community health centre practices. Family Medicine, 36(10), 733-738.
6. Drinka, T. J. K., & Clark, P. G. (2000). Developing and maintaining interdisciplinary health care teams. In Health care teamwork: Interdisciplinary practice and teachings (pp. 11-49). Westport, CT: Auburn House.
7. Freeth, D. (2001). Sustaining interprofessional collaboration. Journal of Interprofessional Care, 15(1), 37-46.
8. Grumbach, K., & Bodenheimer, T. (2004). Can health care teams improve primary care practice? JAMA, 291(10), 1246-1251.
9. Grunfeld, E., Whelan, T. J., Zitzelsberger, L., Willan, A. R., Montesanto, B., & Evans, W. K. (2000). Cancer care workers in Ontario: Prevalence of burnout, job stress and job satisfaction. Canadian Medical Association Journal, 163(7), 166-169.
10. Hendel, T., Fish, M., & Berger, O. (2007). Nurse/physician conflict management mode choices: Implications for improved collaborative practice. Nursing Administration Quarterly, 31(3), 244-253.
11. Hocking, B. A. (2006). Using reflection to resolve conflict. AORN Journal, 84(2), 249-259.
12. Kriesel, H. T., & Rosenthal, D. M. (1986). The family therapist and the family physician: A cooperative model. Family Medicine, 18(4), 197-200.
13. Laschinger, H. K. S., Shamian, J., & Thomson, D. (2001). Impact of magnet hospital characteristics on nurses' perceptions of trust, burnout, quality of care, and work satisfaction. Nursing Economics, 19(Part 5), 209-220.
14. Lemieux-Charles, L., & McGuire, W. L. (2006). What do we know about health care team effectiveness? A review of the literature. Medical Care Research and Review, 63(3), 263-300.
15. Long, S. (1996). Primary health care team workshop: Team Members' perspectives. Journal of Advanced Nursing, 23, 935-941.
16. Lowe, J. I., & Herranen, M. (1978). Conflict in teamwork: Understanding roles and relationships. Social Work in Health Care, 3(3), 323-330.
17. Mickan, S., & Rodger, S. (2000). Characteristics of effective teams: A literature review. Australian Health Review, 23(3), 201-208.
18. Patton, M. (2002). Qualitative evaluation and research methods. Newbury Park, CA: Sage.
19. Payne, M. (2000). Teamwork in multiprofessional care. Chicago, IL: Lyceum Books Inc.
20. Penson, R. T., Kyriakou, H., Zuckerman, D., Chabner, A., & Lynch, Jr. T. J. (2006). Teams: Communication in multidisciplinary care. The Oncologist, 11, 520-526.
21. Porter-O'Grady, T. (2004). Embracing conflict: Building a healthy community. Health Care Management Review, 29, 181-187.
22. QSR International. (2007). NVivo [computer software]. Cambridge, MA: QSR International Pty. Ltd.
23. Richardson, J. (1995). Avoidance as an active mode of conflict resolution. Team Performance Management-An International Journal, 1(4), 19-25.
24. Rosenstein, A. H., & O'Daniel, M. (2005). Disruptive behavior & clinical outcomes: Perceptions of nurses & physicians. Nursing Management, 36(1), 18-29.
25. Zwarenstein, M., & Reeves, S. (2002). Working together but apart: Barriers and routes to nurse-Physician collaboration. Joint Commission Journal on Qualitative Improvement, 28(5), 242-247.