메뉴 건너뛰기




Volumn 15, Issue 4, 2015, Pages 442-463

Explaining officer compliance: The importance of procedural justice and trust inside a police organization

Author keywords

Compliance; police; procedural justice; social exchange; trust; use of force

Indexed keywords


EID: 84939627162     PISSN: 17488958     EISSN: 17488966     Source Type: Journal    
DOI: 10.1177/1748895814566288     Document Type: Article
Times cited : (110)

References (72)
  • 3
    • 84939623109 scopus 로고    scopus 로고
    • The meaning and measurement of trust and confidence in policing across diverse social groups in London, SSRN
    • B.BradfordJ.Jackson (2010) Different things to different people?The meaning and measurement of trust and confidence in policing across diverse social groups in London. Working paper. Available at: SSRN: http://ssrn.com/abstract=1628546.
    • (2010) Different things to different people?
    • Bradford, B.1    Jackson, J.2
  • 4
    • 84890961034 scopus 로고    scopus 로고
    • Why do “the law” comply? Procedural justice, group identification and officer motivation in police organizations
    • B.BradfordP.QuintonA.Myhill. (2014) Why do “the law” comply? Procedural justice, group identification and officer motivation in police organizations. European Journal of Criminology11(1): 110–132.
    • (2014) European Journal of Criminology , vol.11 , Issue.1 , pp. 110-132
    • Bradford, B.1    Quinton, P.2    Myhill, A.3
  • 6
    • 1342347364 scopus 로고    scopus 로고
    • Applying social learning theory to police misconduct
    • A.T.ChappellA.R.Piquero (2004) Applying social learning theory to police misconduct. Deviant Behavior25(2): 89–108.
    • (2004) Deviant Behavior , vol.25 , Issue.2 , pp. 89-108
    • Chappell, A.T.1    Piquero, A.R.2
  • 7
    • 84890504682 scopus 로고    scopus 로고
    • Policing terrorism with procedural justice: The role of police legitimacy and law legitimacy
    • A.CherneyK.Murphy (2013) Policing terrorism with procedural justice: The role of police legitimacy and law legitimacy. Australian & New Zealand Journal of Criminology46: 403–421.
    • (2013) Australian & New Zealand Journal of Criminology , vol.46 , pp. 403-421
    • Cherney, A.1    Murphy, K.2
  • 8
    • 85043737515 scopus 로고    scopus 로고
    • Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
    • J.A.ColquittD.E.ConlonM.J.Wesson. (2001) Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology86(3): 425–445.
    • (2001) Journal of Applied Psychology , vol.86 , Issue.3 , pp. 425-445
    • Colquitt, J.A.1    Conlon, D.E.2    Wesson, M.J.3
  • 9
    • 84880997530 scopus 로고    scopus 로고
    • Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives
    • J.A.ColquittB.A.ScottJ.B.Rodell. (2013) Justice at the millennium, a decade later: A meta-analytic test of social exchange and affect-based perspectives. Journal of Applied Psychology98(2): 199–236.
    • (2013) Journal of Applied Psychology , vol.98 , Issue.2 , pp. 199-236
    • Colquitt, J.A.1    Scott, B.A.2    Rodell, J.B.3
  • 10
    • 28144453764 scopus 로고    scopus 로고
    • Social exchange theory: An interdisciplinary review
    • R.CropanzanoM.S.Mitchell (2005) Social exchange theory: An interdisciplinary review. Journal of Management31: 874–900.
    • (2005) Journal of Management , vol.31 , pp. 874-900
    • Cropanzano, R.1    Mitchell, M.S.2
  • 11
    • 77957658103 scopus 로고    scopus 로고
    • Social exchange theory and organizational justice: Job performance, citizenship behaviors, multiple foci, and a historical integration of two literatures
    • Gilliland S.W., Skarlicki D.P., Steiner D.D., (eds), Greenwich: Information Age Publishing,,. In:, (eds)
    • R.CropanzanoD.E.Rupp (2008) Social exchange theory and organizational justice: Job performance, citizenship behaviors, multiple foci, and a historical integration of two literatures. In: S.W.GillilandD.P.SkarlickiD.D.Steiner (eds) Research in Social Issues in Management: Justice, Morality, and Social Responsibility. Greenwich: Information Age Publishing, 63–99.
    • (2008) Research in Social Issues in Management: Justice, Morality, and Social Responsibility , pp. 63-99
    • Cropanzano, R.1    Rupp, D.E.2
  • 12
    • 0035587842 scopus 로고    scopus 로고
    • Citizen’s sense of justice and the legal system
    • J.M.Darley (2001) Citizen’s sense of justice and the legal system. Current Directions in Psychological Science10(1): 10–33.
    • (2001) Current Directions in Psychological Science , vol.10 , Issue.1 , pp. 10-33
    • Darley, J.M.1
  • 14
    • 84893849186 scopus 로고    scopus 로고
    • Media use and the process-based model for police cooperation: An integrative approach towards explaining adolescents’ intentions to cooperate with the police
    • A.DirikxJ.Van Den Bulck (2014) Media use and the process-based model for police cooperation: An integrative approach towards explaining adolescents’ intentions to cooperate with the police. British Journal of Criminology54: 344–365.
    • (2014) British Journal of Criminology , vol.54 , pp. 344-365
    • Dirikx, A.1    Van Den Bulck, J.2
  • 18
    • 70349659913 scopus 로고    scopus 로고
    • Uncertainty and the use of force among Venezuelan police officers
    • L.G.Gabaldón (2009) Uncertainty and the use of force among Venezuelan police officers. Crime, Law and Social Change52(2): 207–223.
    • (2009) Crime, Law and Social Change , vol.52 , Issue.2 , pp. 207-223
    • Gabaldón, L.G.1
  • 19
    • 84856591746 scopus 로고    scopus 로고
    • Top–down management and patrol officers’ attitudes about the importance of public order maintenance: A research note
    • J.M.GauD.C.Gaines (2012) Top–down management and patrol officers’ attitudes about the importance of public order maintenance: A research note. Police Quarterly15(1): 45–61.
    • (2012) Police Quarterly , vol.15 , Issue.1 , pp. 45-61
    • Gau, J.M.1    Gaines, D.C.2
  • 22
    • 0141432007 scopus 로고    scopus 로고
    • To serve and collect: Measuring police corruption
    • S.K.Ivkovic (2003) To serve and collect: Measuring police corruption. Journal of Criminal Law and Criminology93(2–3): 593–649.
    • (2003) Journal of Criminal Law and Criminology , vol.93 , Issue.2-3 , pp. 593-649
    • Ivkovic, S.K.1
  • 23
    • 33847654275 scopus 로고    scopus 로고
    • Public confidence in policing: A neo-Durkheimian perspective
    • J.JacksonJ.Sunshine (2007) Public confidence in policing: A neo-Durkheimian perspective. British Journal of Criminology47: 214–233.
    • (2007) British Journal of Criminology , vol.47 , pp. 214-233
    • Jackson, J.1    Sunshine, J.2
  • 24
    • 84867565495 scopus 로고    scopus 로고
    • Why do people comply with the law? Legitimacy and the influence of legal institutions
    • J.JacksonB.BradfordM.Hough. (2012) Why do people comply with the law? Legitimacy and the influence of legal institutions. British Journal of Criminology52: 1051–1071.
    • (2012) British Journal of Criminology , vol.52 , pp. 1051-1071
    • Jackson, J.1    Bradford, B.2    Hough, M.3
  • 26
    • 84873637011 scopus 로고    scopus 로고
    • The effects of security threats on antecedents of police legitimacy: Findings from a quasi-experiment in Israel
    • T.Jonathan-ZamirD.Weisburd (2013) The effects of security threats on antecedents of police legitimacy: Findings from a quasi-experiment in Israel. Journal of Research in Crime and Delinquency50: 3–32.
    • (2013) Journal of Research in Crime and Delinquency , vol.50 , pp. 3-32
    • Jonathan-Zamir, T.1    Weisburd, D.2
  • 27
    • 84872648583 scopus 로고    scopus 로고
    • Understanding police use of force: A review of the evidence
    • C.F.KlahmR.Tillyer (2010) Understanding police use of force: A review of the evidence. Southwest Journal of Criminal Justice7(2): 214–239.
    • (2010) Southwest Journal of Criminal Justice , vol.7 , Issue.2 , pp. 214-239
    • Klahm, C.F.1    Tillyer, R.2
  • 30
    • 23044531458 scopus 로고    scopus 로고
    • Occupational stress and the use of force by Dutch police officers
    • N.KopM.C.Euwema (2001) Occupational stress and the use of force by Dutch police officers. Criminal Justice and Behavior28(5): 631–652.
    • (2001) Criminal Justice and Behavior , vol.28 , Issue.5 , pp. 631-652
    • Kop, N.1    Euwema, M.C.2
  • 31
    • 84874177512 scopus 로고    scopus 로고
    • Shaping citizen perceptions of police legitimacy: A randomized field trial of procedural justice
    • L.MazerolleE.AntrobusS.Bennett. (2013a) Shaping citizen perceptions of police legitimacy: A randomized field trial of procedural justice. Criminology51: 33–63.
    • (2013) Criminology , vol.51 , pp. 33-63
    • Mazerolle, L.1    Antrobus, E.2    Bennett, S.3
  • 33
    • 25144493103 scopus 로고    scopus 로고
    • American police and subcultural support for the use of excessive force
    • A.J.MicucciI.M.Gomme (2005) American police and subcultural support for the use of excessive force. Journal of Criminal Justice33: 487–500.
    • (2005) Journal of Criminal Justice , vol.33 , pp. 487-500
    • Micucci, A.J.1    Gomme, I.M.2
  • 34
    • 84897371024 scopus 로고    scopus 로고
    • Policing at the margins: Fostering trust and cooperation among ethnic minority groups
    • K.Murphy (2013) Policing at the margins: Fostering trust and cooperation among ethnic minority groups. Journal of Policing, Intelligence and Counter Terrorism8: 184-199.
    • (2013) Journal of Policing, Intelligence and Counter Terrorism , vol.8 , pp. 184-199
    • Murphy, K.1
  • 35
    • 84900795686 scopus 로고    scopus 로고
    • Promoting trust in police: Findings from a randomised experimental field trial of procedural justice policing
    • K.MurphyL.MazerolleS.Bennett (2014) Promoting trust in police: Findings from a randomised experimental field trial of procedural justice policing. Policing and Society24: 405–424.
    • (2014) Policing and Society , vol.24 , pp. 405-424
    • Murphy, K.1    Mazerolle, L.2    Bennett, S.3
  • 37
    • 0042050449 scopus 로고
    • Cognitive versus affective determinants of organizational citizenship behavior
    • D.W.OrganM.Konovsky (1989) Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology74: 157–164.
    • (1989) Journal of Applied Psychology , vol.74 , pp. 157-164
    • Organ, D.W.1    Konovsky, M.2
  • 38
    • 0037407942 scopus 로고    scopus 로고
    • Taking stock: Toward a richer understanding of police culture
    • E.A.Paoline (2003) Taking stock: Toward a richer understanding of police culture. Journal of Criminal Justice31: 199–214.
    • (2003) Journal of Criminal Justice , vol.31 , pp. 199-214
    • Paoline, E.A.1
  • 40
    • 84939599467 scopus 로고    scopus 로고
    • Organisational and procedural justice: A review of the literature and its implications for policing
    • K.RobertsV.Herrington (2013) Organisational and procedural justice: A review of the literature and its implications for policing. Journal of Policing, Intelligence and Counter Terrorism8(2): 115–130.
    • (2013) Journal of Policing, Intelligence and Counter Terrorism , vol.8 , Issue.2 , pp. 115-130
    • Roberts, K.1    Herrington, V.2
  • 42
    • 84902185438 scopus 로고    scopus 로고
    • Ethnicity, trust and cooperation with police: Testing the dominance of the process-based model
    • E.SargeantK.MurphyA.Cherney (2014) Ethnicity, trust and cooperation with police: Testing the dominance of the process-based model. European Journal of Criminology11: 500–524.
    • (2014) European Journal of Criminology , vol.11 , pp. 500-524
    • Sargeant, E.1    Murphy, K.2    Cherney, A.3
  • 43
    • 85019477635 scopus 로고    scopus 로고
    • The role of trust and transparency in the pursuit of procedural and organisational justice
    • J.A.Schafer (2013) The role of trust and transparency in the pursuit of procedural and organisational justice. Journal of Policing, Intelligence and Counter Terrorism8(2): 131–143.
    • (2013) Journal of Policing, Intelligence and Counter Terrorism , vol.8 , Issue.2 , pp. 131-143
    • Schafer, J.A.1
  • 46
    • 70349685072 scopus 로고    scopus 로고
    • Researching the use of force: The background to the international project
    • P.StenningC.BirkbeckO.Adang. (2009) Researching the use of force: The background to the international project. Crime, Law and Social Change52: 95–110.
    • (2009) Crime, Law and Social Change , vol.52 , pp. 95-110
    • Stenning, P.1    Birkbeck, C.2    Adang, O.3
  • 47
    • 0042415427 scopus 로고    scopus 로고
    • The role of procedural justice and legitimacy in shaping public support for policing
    • J.SunshineT.R.Tyler (2003) The role of procedural justice and legitimacy in shaping public support for policing. Law and Society Review37: 513–547.
    • (2003) Law and Society Review , vol.37 , pp. 513-547
    • Sunshine, J.1    Tyler, T.R.2
  • 48
    • 42149196094 scopus 로고    scopus 로고
    • Police effectiveness and police trustworthiness in Ghana: An empirical appraisal
    • J.Tankebe (2008) Police effectiveness and police trustworthiness in Ghana: An empirical appraisal. Criminology and Criminal Justice8: 185–202.
    • (2008) Criminology and Criminal Justice , vol.8 , pp. 185-202
    • Tankebe, J.1
  • 49
    • 77649318853 scopus 로고    scopus 로고
    • Identifying the correlates of police organizational commitment in Ghana
    • J.Tankebe (2010) Identifying the correlates of police organizational commitment in Ghana. Police Quarterly13(1): 73–91.
    • (2010) Police Quarterly , vol.13 , Issue.1 , pp. 73-91
    • Tankebe, J.1
  • 50
    • 79957956438 scopus 로고    scopus 로고
    • Explaining police support for use of force and vigilante violence in Ghana
    • J.Tankebe (2011) Explaining police support for use of force and vigilante violence in Ghana. Policing and Society21(2): 129–149.
    • (2011) Policing and Society , vol.21 , Issue.2 , pp. 129-149
    • Tankebe, J.1
  • 51
    • 84873663144 scopus 로고    scopus 로고
    • Examining less lethal force policy and the force continuum: Results from a national use-of-force study
    • W.TerrillE.A.PaolineIII (2013) Examining less lethal force policy and the force continuum: Results from a national use-of-force study. Police Quarterly16(1): 38–65.
    • (2013) Police Quarterly , vol.16 , Issue.1 , pp. 38-65
    • Terrill, W.1    Paoline, E.A.2
  • 55
    • 0034963434 scopus 로고    scopus 로고
    • Public trust and confidence in legal authorities: What do majority and minority group members want from the law and legal institutions?
    • T.R.Tyler (2001) Public trust and confidence in legal authorities: What do majority and minority group members want from the law and legal institutions?Behavioral Sciences and the Law19: 215–235.
    • (2001) Behavioral Sciences and the Law , vol.19 , pp. 215-235
    • Tyler, T.R.1
  • 57
    • 84993708242 scopus 로고    scopus 로고
    • Policing in black and white: Ethnic group differences in trust and confidence in the police
    • T.R.Tyler (2005) Policing in black and white: Ethnic group differences in trust and confidence in the police. Police Quarterly8(3): 322–342.
    • (2005) Police Quarterly , vol.8 , Issue.3 , pp. 322-342
    • Tyler, T.R.1
  • 58
    • 32544434099 scopus 로고    scopus 로고
    • Psychological perspectives on legitimacy and legitimation
    • T.R.Tyler (2006) Psychological perspectives on legitimacy and legitimation. Annual Review of Psychology57: 375–400.
    • (2006) Annual Review of Psychology , vol.57 , pp. 375-400
    • Tyler, T.R.1
  • 60
    • 0001196615 scopus 로고    scopus 로고
    • Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions
    • Kramer R.M., Tyler T.R., (eds), Los Angeles, CA: SAGE,,. In:, (eds)
    • T.R.TylerP.Degoey (1996) Trust in organizational authorities: The influence of motive attributions on willingness to accept decisions. In: R.M.KramerT.R.Tyler (eds) Trust in Organizations: Frontiers of Theory and Research. Los Angeles, CA: SAGE, 331–355.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 331-355
    • Tyler, T.R.1    Degoey, P.2
  • 62
    • 34547155502 scopus 로고    scopus 로고
    • Armed, and dangerous (?): Motivating rule adherence among agents of social control
    • T.R.TylerP.E.CallahanJ.Frost (2007) Armed, and dangerous (?): Motivating rule adherence among agents of social control. Law & Society Review41(2): 457–492.
    • (2007) Law & Society Review , vol.41 , Issue.2 , pp. 457-492
    • Tyler, T.R.1    Callahan, P.E.2    Frost, J.3
  • 63
    • 8744285781 scopus 로고    scopus 로고
    • Trust and social bonds: Faith in others and policy outcomes reconsidered
    • E.M.Uslaner (2004) Trust and social bonds: Faith in others and policy outcomes reconsidered. Political Research Quarterly57: 501–507.
    • (2004) Political Research Quarterly , vol.57 , pp. 501-507
    • Uslaner, E.M.1
  • 64
  • 65
    • 84996217901 scopus 로고    scopus 로고
    • Trust in the Belgian police: The importance of responsiveness
    • August,,. Epub ahead of print
    • M.Van CraenW.G.Skogan (2014) Trust in the Belgian police: The importance of responsiveness. European Journal of Criminology. Epub ahead of print 19August2014. DOI:10.1177/1477370814543156.
    • (2014) European Journal of Criminology
    • Van Craen, M.1    Skogan, W.G.2
  • 66
    • 84907276808 scopus 로고    scopus 로고
    • Compliance with the law and Belgians’ cooperation with the police: Only an issue of procedural justice? [Translated from Dutch]
    • A.Van DammeL.Pauwels (2013) Compliance with the law and Belgians’ cooperation with the police: Only an issue of procedural justice? [Translated from Dutch]Panopticon34: 182–203.
    • (2013) Panopticon , vol.34 , pp. 182-203
    • Van Damme, A.1    Pauwels, L.2
  • 67
    • 84886976191 scopus 로고    scopus 로고
    • Why do Swedes cooperate with the police? A SEM analysis of Tyler’s procedural justice model
    • November,,. Epub ahead of print
    • A.Van DammeL.PauwelsR.Svensson (2013) Why do Swedes cooperate with the police? A SEM analysis of Tyler’s procedural justice model. European Journal on Criminal Policy and Research. Epub ahead of print 8November2013. DOI:10.1007/s10610–013–9224–4.
    • (2013) European Journal on Criminal Policy and Research
    • Van Damme, A.1    Pauwels, L.2    Svensson, R.3
  • 68
    • 70349694367 scopus 로고    scopus 로고
    • Singing the same tune? International continuities and discontinuities in how police talk about using force
    • P.A.J.WaddingtonO.AdangD.Baker. (2009) Singing the same tune? International continuities and discontinuities in how police talk about using force. Crime, Law and Social Change52: 111–138.
    • (2009) Crime, Law and Social Change , vol.52 , pp. 111-138
    • Waddington, P.A.J.1    Adang, O.2    Baker, D.3
  • 70
    • 84869008457 scopus 로고    scopus 로고
    • The influence of trust on senior investigating officers’ decision making in high-profile critical incidents
    • J.M.WheatcroftL.A.AlisonD.McGrory (2012) The influence of trust on senior investigating officers’ decision making in high-profile critical incidents. Police Quarterly15: 386–413.
    • (2012) Police Quarterly , vol.15 , pp. 386-413
    • Wheatcroft, J.M.1    Alison, L.A.2    McGrory, D.3
  • 71
    • 79952652607 scopus 로고    scopus 로고
    • Organizational justice and police misconduct
    • S.E.WolfeA.R.Piquero (2011) Organizational justice and police misconduct. Criminal Justice and Behavior38(4): 332–353.
    • (2011) Criminal Justice and Behavior , vol.38 , Issue.4 , pp. 332-353
    • Wolfe, S.E.1    Piquero, A.R.2
  • 72
    • 45249093373 scopus 로고    scopus 로고
    • Diving into quicksand: Program implementation and police subcultures
    • Skogan W.G., (ed), Belmont, CA: Thomson–Wadsworth,,. In:, (ed.)
    • R.L.WoodM.DavisA.Rouse (2004) Diving into quicksand: Program implementation and police subcultures. In: W.G.Skogan (ed.) Community Policing: Can It Work?Belmont, CA: Thomson–Wadsworth, 136–161.
    • (2004) Community Policing: Can It Work? , pp. 136-161
    • Wood, R.L.1    Davis, M.2    Rouse, A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.