Evaluation skills with support of multicriteria modeling

International Business Management

Volumn 10, Issue 1, 2016, Pages 1-8

  de Moura, Maria do Ceu Sena ^a   Sobral, Marcos Felipe Falcao ^a  

^a UNIVERSIDADE FEDERAL RURAL DE PERNAMBUCO   (Brazil)

Author keywords

Call center; Competency management; ELECTRE TRI; Multicriteria decision aid; Training

Indexed keywords

EID: 84928596148     PISSN: 19935250     EISSN: None     Source Type: Journal    
DOI: 10.3923/ibm.2016.1.8     Document Type: Article

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