메뉴 건너뛰기




Volumn 26, Issue 2, 2012, Pages 314-330

A service union's innovation dilemma: Limitations on creative action in German industrial relations

Author keywords

call centres; financial services; Germany; industrial relations; institutional change; outsourcing; path dependency; telecommunications; trade unions

Indexed keywords


EID: 84860472783     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017011432913     Document Type: Article
Times cited : (18)

References (53)
  • 3
    • 0037286251 scopus 로고    scopus 로고
    • The politics of labour movement revitalization: the need for a revitalized perspective
    • Baccaro L,Hamann K,Turner L.The politics of labour movement revitalization: the need for a revitalized perspective.European Journal of Industrial Relations. 2003;9 (1): 119-33.
    • (2003) European Journal of Industrial Relations , vol.9 , Issue.1 , pp. 119-133
    • Baccaro, L.1    Hamann, K.2    Turner, L.3
  • 5
    • 2442521371 scopus 로고    scopus 로고
    • Breaking the path of institutional development? Alternatives to the new determinism
    • Crouch C,Farrell H.Breaking the path of institutional development? Alternatives to the new determinism.Rationality and Society. 2004;16 (1): 5-43.
    • (2004) Rationality and Society , vol.16 , Issue.1 , pp. 5-43
    • Crouch, C.1    Farrell, H.2
  • 9
    • 49649091085 scopus 로고    scopus 로고
    • National industrial relations and local bargaining power in the US and German telecommunications industries
    • Doellgast V.National industrial relations and local bargaining power in the US and German telecommunications industries.European Journal of Industrial Relations. 2008;14 (3): 265-87.
    • (2008) European Journal of Industrial Relations , vol.14 , Issue.3 , pp. 265-287
    • Doellgast, V.1
  • 10
    • 70350496766 scopus 로고    scopus 로고
    • Still a coordinated model? Market liberalization and the transformation of employment relations in the German telecommunications industry
    • Doellgast V.Still a coordinated model? Market liberalization and the transformation of employment relations in the German telecommunications industry.Industrial and Labor Relations Review. 2009;63 (1): 3-23.
    • (2009) Industrial and Labor Relations Review , vol.63 , Issue.1 , pp. 3-23
    • Doellgast, V.1
  • 11
    • 33847164970 scopus 로고    scopus 로고
    • Vertical disintegration and the disorganization of German industrial relations
    • Doellgast V,Greer I.Vertical disintegration and the disorganization of German industrial relations.British Journal of Industrial Relations. 2007;45 (1): 55-76.
    • (2007) British Journal of Industrial Relations , vol.45 , Issue.1 , pp. 55-76
    • Doellgast, V.1    Greer, I.2
  • 13
    • 0001167584 scopus 로고    scopus 로고
    • Markets as politics: a political-cultural approach to market institutions
    • Fligstein N.Markets as politics: a political-cultural approach to market institutions.American Sociological Review. 1996;61 (4): 656-73.
    • (1996) American Sociological Review , vol.61 , Issue.4 , pp. 656-673
    • Fligstein, N.1
  • 14
  • 16
    • 79953740042 scopus 로고    scopus 로고
    • Organising campaigns as 'revitaliser' for trade unions? The example of the Lidl campaign
    • Gajewska K,Niesyto J.Organising campaigns as 'revitaliser' for trade unions? The example of the Lidl campaign.Industrial Relations Journal. 2009;40 (2): 156-71.
    • (2009) Industrial Relations Journal , vol.40 , Issue.2 , pp. 156-171
    • Gajewska, K.1    Niesyto, J.2
  • 17
    • 51949116694 scopus 로고    scopus 로고
    • Social movement unionism and social partnership in Germany
    • Greer I.Social movement unionism and social partnership in Germany.Industrial Relations. 2008;47 (4): 602-24.
    • (2008) Industrial Relations , vol.47 , Issue.4 , pp. 602-624
    • Greer, I.1
  • 19
    • 62449124957 scopus 로고    scopus 로고
    • The Curse of Institutional Security
    • Hassel A.The Curse of Institutional Security.Industrielle Beziehungen. 2007;14 (2): 176-91.
    • (2007) Industrielle Beziehungen , vol.14 , Issue.2 , pp. 176-191
    • Hassel, A.1
  • 20
    • 38549144600 scopus 로고    scopus 로고
    • The political economy of trade union strategies in Austria and Germany: the case of call centres
    • Holst H.The political economy of trade union strategies in Austria and Germany: the case of call centres.European Journal of Industrial Relations. 2008;14 (1): 25-45.
    • (2008) European Journal of Industrial Relations , vol.14 , Issue.1 , pp. 25-45
    • Holst, H.1
  • 21
    • 0010554289 scopus 로고    scopus 로고
    • Recognition, intersubjectivity and service work: labour conflicts in call centres
    • Holtgrewe U.Recognition, intersubjectivity and service work: labour conflicts in call centres.Industrielle Beziehungen. 2001;8 (1): 37-54.
    • (2001) Industrielle Beziehungen , vol.8 , Issue.1 , pp. 37-54
    • Holtgrewe, U.1
  • 24
    • 0036383145 scopus 로고    scopus 로고
    • Zwischen Kundenorientierung und organisatorischer Effizienz - Callcenter als Grenzstellen
    • Holtgrewe U,Kerst C.Zwischen Kundenorientierung und organisatorischer Effizienz - Callcenter als Grenzstellen.Soziale Welt. 2002;53 (2): 141-60.
    • (2002) Soziale Welt , vol.53 , Issue.2 , pp. 141-160
    • Holtgrewe, U.1    Kerst, C.2
  • 27
    • 85045162516 scopus 로고    scopus 로고
    • The revitalization of the CWA: integrating collective bargaining, political action and organizing
    • Katz HC,Batt R,Keefe J.The revitalization of the CWA: integrating collective bargaining, political action and organizing.Industrial and Labor Relations Review. 2003;55 (4): 573-89.
    • (2003) Industrial and Labor Relations Review , vol.55 , Issue.4 , pp. 573-589
    • Katz, H.C.1    Batt, R.2    Keefe, J.3
  • 30
    • 0034345177 scopus 로고    scopus 로고
    • Subcontracting and the reregulation of the employment relationship: a case study from the telecommunications industry
    • MacKenzie R.Subcontracting and the reregulation of the employment relationship: a case study from the telecommunications industry.Work, Employment and Society. 2000;14 (4): 707-26.
    • (2000) Work, Employment and Society , vol.14 , Issue.4 , pp. 707-726
    • MacKenzie, R.1
  • 34
    • 24644478912 scopus 로고    scopus 로고
    • Über die Mühen der Profilfindung einer Dienstleistungsgewerkschaft. Zur Entstehungsgeschichte der Multi-Branchengewerkschaft 'Ver.di' im Spannungsfeld von Organisationskonflikten und Programmsuche
    • Müller H-P.Über die Mühen der Profilfindung einer Dienstleistungsgewerkschaft. Zur Entstehungsgeschichte der Multi-Branchengewerkschaft 'Ver.di' im Spannungsfeld von Organisationskonflikten und Programmsuche.Industrielle Beziehungen. 2001;8 (1): 108-37.
    • (2001) Industrielle Beziehungen , vol.8 , Issue.1 , pp. 108-137
    • Müller, H.-P.1
  • 36
    • 0001279075 scopus 로고
    • Strategic responses to institutional processes
    • Oliver C.Strategic responses to institutional processes.Academy of Management Review. 1991;16 (1): 145-79.
    • (1991) Academy of Management Review , vol.16 , Issue.1 , pp. 145-179
    • Oliver, C.1
  • 37
    • 17644406442 scopus 로고    scopus 로고
    • The evolution of union politics for atypical employees: a comparison between German and Austrian trade unions in the private service sector
    • Pernicka S.The evolution of union politics for atypical employees: a comparison between German and Austrian trade unions in the private service sector.Economic and Industrial Democracy. 2005;26 (2): 205-28.
    • (2005) Economic and Industrial Democracy , vol.26 , Issue.2 , pp. 205-228
    • Pernicka, S.1
  • 40
    • 1642634113 scopus 로고    scopus 로고
    • Employment practices of multinationals in the Spanish and German quick-food sectors: low-road convergence?
    • Royle T.Employment practices of multinationals in the Spanish and German quick-food sectors: low-road convergence?.European Journal of Industrial Relations. 2004;10 (1): 51-71.
    • (2004) European Journal of Industrial Relations , vol.10 , Issue.1 , pp. 51-71
    • Royle, T.1
  • 41
    • 33748429872 scopus 로고    scopus 로고
    • Strategy meets institutions: the transformation of labor relations at Deutsche Telekom and NTT
    • Sako M,Jackson G.Strategy meets institutions: the transformation of labor relations at Deutsche Telekom and NTT.Industrial and Labor Relations Review. 2006;59 (3): 347-66.
    • (2006) Industrial and Labor Relations Review , vol.59 , Issue.3 , pp. 347-366
    • Sako, M.1    Jackson, G.2
  • 42
    • 70949097972 scopus 로고    scopus 로고
    • Collective bargaining and temporary contracts in call centre employment in Austria, Germany and Spain
    • Shire KA,Schönauer A,Valverde M,Mottweiler H.Collective bargaining and temporary contracts in call centre employment in Austria, Germany and Spain.European Journal of Industrial Relations. 2009;2009 (15): 437-56.
    • (2009) European Journal of Industrial Relations , vol.2009 , Issue.15 , pp. 437-456
    • Shire, K.A.1    Schönauer, A.2    Valverde, M.3    Mottweiler, H.4
  • 43
    • 70949093678 scopus 로고    scopus 로고
    • Pay and working conditions in finance and utility call centres in Denmark and Germany
    • Sørensen OH,Weinkopf C.Pay and working conditions in finance and utility call centres in Denmark and Germany.European Journal of Industrial Relations. 2009;15 (4): 395-416.
    • (2009) European Journal of Industrial Relations , vol.15 , Issue.4 , pp. 395-416
    • Sørensen, O.H.1    Weinkopf, C.2
  • 47
    • 69949114379 scopus 로고    scopus 로고
    • Organizational path dependence: opening the black box
    • Sydow J,Schreyögg G,Koch J.Organizational path dependence: opening the black box.Academy of Management Review. 2009;34 (4): 689-709.
    • (2009) Academy of Management Review , vol.34 , Issue.4 , pp. 689-709
    • Sydow, J.1    Schreyögg, G.2    Koch, J.3
  • 48
    • 0036492066 scopus 로고    scopus 로고
    • Work organization, control and the experience of work in call centres
    • Taylor P,Mulvey G,Hyman J,Bain P.Work organization, control and the experience of work in call centres.Work, Employment & Society. 2002;16 (1): 133-50.
    • (2002) Work, Employment & Society , vol.16 , Issue.1 , pp. 133-150
    • Taylor, P.1    Mulvey, G.2    Hyman, J.3    Bain, P.4
  • 49
    • 67949092985 scopus 로고    scopus 로고
    • Institutions and activism: crisis and opportunity for a German labor movement in decline
    • Turner L.Institutions and activism: crisis and opportunity for a German labor movement in decline.Industrial and Labor Relations Review. 2009;62 (3): 294-312.
    • (2009) Industrial and Labor Relations Review , vol.62 , Issue.3 , pp. 294-312
    • Turner, L.1
  • 52
    • 44349162513 scopus 로고    scopus 로고
    • Trade union decline and what next: is Germany a special case?
    • Visser J.Trade union decline and what next: is Germany a special case?.Industrielle Beziehungen. 2007;7 (2): 97-117.
    • (2007) Industrielle Beziehungen , vol.7 , Issue.2 , pp. 97-117
    • Visser, J.1
  • 53
    • 0042538907 scopus 로고    scopus 로고
    • Normalitäts-Management. Industrielle Beziehungen in der Bauwirtschaft und im Gastgewerbe in Deutschland und Frankreich
    • Voswinkel S,Lücking S.Normalitäts-Management. Industrielle Beziehungen in der Bauwirtschaft und im Gastgewerbe in Deutschland und Frankreich.Soziale Welt. 1996;47 (4): 450-79.
    • (1996) Soziale Welt , vol.47 , Issue.4 , pp. 450-479
    • Voswinkel, S.1    Lücking, S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.