-
1
-
-
39049143938
-
Factors influencingthe use of performance data to provide municipal services: Evidence from the north carolina benchmarking project
-
Ammons, David, and William Rivenbark. 2008. ‘Factors influencingthe use of performance data to provide municipal services: evidence from the North Carolina Benchmarking Project’, Public Administration Review, 68, 3, 304-18.
-
(2008)
Public Administration Review
, vol.68
, Issue.3
, pp. 304-318
-
-
Ammons, D.1
Rivenbark, W.2
-
2
-
-
28244468118
-
External constraints on local service standards: The case of comprehensive performance assessment in english local government
-
Andrews, Rhys, George A. Boyne, Jennifer Law, and Richard M. Walker. 2005. ‘External constraints on local service standards: the case of comprehensive performance assessment in English local government’, Public Administration 83, 4, 639-56.
-
(2005)
Public Administration
, vol.83
, Issue.4
, pp. 639-656
-
-
Andrews, R.1
Boyne, G.A.2
Law, J.3
Walker, R.M.4
-
3
-
-
34547706643
-
A problem in soviet business administration
-
Berliner, Joseph. 1956. ‘A problem in Soviet business administration’, Administrative Science Quarterly, 1, 1, 86-101.
-
(1956)
Administrative Science Quarterly
, vol.1
, Issue.1
, pp. 86-101
-
-
Berliner, J.1
-
4
-
-
33747180819
-
What’s measured is what matters: Targets and gaming in the english national health care system
-
Bevan, Gwyn, and Christopher Flood. 2006. ‘What’s measured is what matters: targets and gaming in the English national health care system’, Public Administration 84, 4, 517-38.
-
(2006)
Public Administration
, vol.84
, Issue.4
, pp. 517-538
-
-
Bevan, G.1
Flood, C.2
-
5
-
-
0037817216
-
The motivation for organizational cheating
-
Bohte, John, and Kenneth Meier. 2000. ‘The motivation for organizational cheating’, Public Administration Review, 60, 2, 173-82.
-
(2000)
Public Administration Review
, vol.60
, Issue.2
, pp. 173-182
-
-
Bohte, J.1
Meier, K.2
-
7
-
-
0010326653
-
Planning, performance and public services
-
Boyne, George A. 2001. ‘Planning, performance and public services’, Public Administration 79, 1, 73-88.
-
(2001)
Publicadministration
, vol.79
, Issue.1
, pp. 73-88
-
-
Boyne, G.A.1
-
8
-
-
0036408527
-
Public and private management: What’s the difference?
-
Boyne, George. A. 2002. ‘Public and private management: what’s the difference?’, Journal of Management Studies, 39, 1, 97-122.
-
(2002)
Journal of Management Studies
, vol.39
, Issue.1
, pp. 97-122
-
-
Boyne, G.A.1
-
9
-
-
44649186711
-
Performance targets and public service improvement
-
Boyne, George A., and Alex Chen. 2007. ‘Performance targets and public service improvement’, Journal of Public Administration Research and Theory, 17, 3, 455-77.
-
(2007)
Journal of Public Administration Research and Theory
, vol.17
, Issue.3
, pp. 455-477
-
-
Boyne, G.A.1
Chen, A.2
-
10
-
-
0242718181
-
Planning and performance in public organizations
-
Boyne, George A., and Julian Gould-Williams. 2003. ‘Planning and performance in public organizations’, Public Management Review, 5, 1, 115-32.
-
(2003)
Public Management Review
, vol.5
, Issue.1
, pp. 115-132
-
-
Boyne, G.A.1
Gould-Williams, J.2
-
11
-
-
0038133271
-
-
Philadelphia and Buckingham: Open University Press
-
Boyne, George A., Catherine Farrell, Jennifer Law, Martin Powell, and Richard Walker. 2003. Evaluating Public Management Reforms: Principles and Practice. Philadelphia and Buckingham: Open University Press.
-
(2003)
Evaluating Public Management Reforms: Principles and Practice
-
-
Boyne, G.A.1
Farrell, C.2
Law, J.3
Powell, M.4
Walker, R.5
-
12
-
-
3042554066
-
Problems of rational planning in public organizations: An empirical assessment of the conventional wisdom
-
Boyne, George A., Jennifer Law, Julian Gould-Williams, and Richard M. Walker. 2004. ‘Problems of rational planning in public organizations: an empirical assessment of the conventional wisdom’, Administration and Society, 36, 3, 328-50.
-
(2004)
Administration and Society
, vol.36
, Issue.3
, pp. 328-350
-
-
Boyne, G.A.1
Law, J.2
Gould-Williams, J.3
Walker, R.M.4
-
13
-
-
62249192111
-
Putting the cart before the horse? Accountability of performance
-
Chan, Hon, and Jie Gao. 2009. ‘Putting the cart before the horse? Accountability of performance’, Australian Journal of Public Administration, 68, S51-S68.
-
(2009)
Australian Journal of Public Administration
, vol.68
, pp. S51-S68
-
-
Chan, H.1
Gao, J.2
-
14
-
-
24644486434
-
Goal ambiguity and organizational performance in us federal agencies
-
Chun, Yung Han, and Hal G. Rainey. 2005. ‘Goal ambiguity and organizational performance in US Federal Agencies’, Journal of Public Administration Research and Theory, 15, 3, 529-57.
-
(2005)
Journal of Public Administration Research and Theory
, vol.15
, Issue.3
, pp. 529-557
-
-
Chun, Y.H.1
Rainey, H.G.2
-
15
-
-
34548812846
-
Making government accountable: Lessons from a federal job training program
-
Courty, Pascal, and Gerald Marschke. 2007. ‘Making government accountable: lessons from a federal job training program’, Public Administration Review, 67, 6, 904-16.
-
(2007)
Public Administration Review
, vol.67
, Issue.6
, pp. 904-916
-
-
Courty, P.1
Marschke, G.2
-
18
-
-
50149114722
-
Contrasting views of results-based management tools from different organizational levels
-
Frazier, Andrew, and James Swiss. 2008. ‘Contrasting views of results-based management tools from different organizational levels’, International Public Management Journal, 11, 2, 214-34.
-
(2008)
International Public Management Journal
, vol.11
, Issue.2
, pp. 214-234
-
-
Frazier, A.1
Swiss, J.2
-
19
-
-
16244397388
-
Does school accountability lead to improved student performance?
-
Hanushek, Eric, and Margaret Raymond. 2005. ‘Does school accountability lead to improved student performance?’, Journal of Policy Analysis and Management, 24, 2, 297-327.
-
(2005)
Journal of Policy Analysis and Management
, vol.24
, Issue.2
, pp. 297-327
-
-
Hanushek, E.1
Raymond, M.2
-
20
-
-
4644358157
-
Performance management: A model and research agenda
-
Hartog, Deane, Paul Boselie, and Jaap Paauwe. 2004. ‘Performance management: a model and research agenda’, Applied Psychology, 53, 5, 556-69.
-
(2004)
Applied Psychology
, vol.53
, Issue.5
, pp. 556-569
-
-
Hartog, D.1
Boselie, P.2
Paauwe, J.3
-
21
-
-
0041813275
-
Outcomes-based performance management in the public sector: Implications for government accountability and effectiveness
-
Heinrich, Carolyn. 2002. ‘Outcomes-based performance management in the public sector: Implications for government accountability and effectiveness’, Public Administration Review, 62, 6, 712-25.
-
(2002)
Public Administration Review
, vol.62
, Issue.6
, pp. 712-725
-
-
Heinrich, C.1
-
22
-
-
33947621498
-
Public service management by numbers: Why does it vary? where has it come from? what are the gaps and the puzzles?
-
Hood, Christopher. 2007. ‘Public service management by numbers: Why does it vary? Where has it come from? What are the gaps and the puzzles?’, Public Money and Management, 27, 2, 95-102.
-
(2007)
Public Money and Management
, vol.27
, Issue.2
, pp. 95-102
-
-
Hood, C.1
-
23
-
-
84937384168
-
Rational management, performance targets and executive agencies: Views from agency chief executives in northern ireland
-
Hyndman, Noel, and Ron Eden. 2001. ‘Rational management, performance targets and executive agencies: views from agency chief executives in Northern Ireland’, Public Administration, 79, 4, 579-98.
-
(2001)
Public Administration
, vol.79
, Issue.4
, pp. 579-598
-
-
Hyndman, N.1
Eden, R.2
-
24
-
-
0016779859
-
On the folly of rewarding a while hoping for b
-
Kerr, Stephen. 1975. ‘On the folly of rewarding A while hoping for B’, Academy of Management Journal, 18, 5, 769-83.
-
(1975)
Academy of Management Journal
, vol.18
, Issue.5
, pp. 769-783
-
-
Kerr, S.1
-
25
-
-
84889936141
-
Can the ‘courthouse gang’ go modern? Lessons from the adoption of performance-based management by county governments
-
Krane, Dale. 2008. ‘Can the ‘Courthouse Gang’ go modern? Lessons from the adoption of performance-based management by county governments’, Public Performance and Management Review, 31, 3, 387-406.
-
(2008)
Public Performance and Management Review
, vol.31
, Issue.3
, pp. 387-406
-
-
Krane, D.1
-
26
-
-
0000086334
-
Designing effective performance-measurement systems under the government performance and results act of 1993
-
Kravchuk, Robert, and Ronald Schack. 1996. ‘Designing effective performance-measurement systems under the Government Performance and Results Act of 1993’, Public Administration Review, 56, 4, 348-58.
-
(1996)
Public Administration Review
, vol.56
, Issue.4
, pp. 348-358
-
-
Kravchuk, R.1
Schack, R.2
-
28
-
-
84870885674
-
Building a practically useful theory of goal setting and task motivation: A 35 year odyssey
-
Locke, Edwin, and Gary Latham. 2002. ‘Building a practically useful theory of goal setting and task motivation: a 35 year odyssey’, American Psychologist, 57, 9, 705-17.
-
(2002)
American Psychologist
, vol.57
, Issue.9
, pp. 705-717
-
-
Locke, E.1
Latham, G.2
-
29
-
-
33744466346
-
Comparing bush-chaney and clinton-gore performance management strategies: Are they more alike than different?
-
Milakovich, Michael. 2006. ‘Comparing Bush-Chaney and Clinton-Gore performance management strategies: are they more alike than different?’, Public Administration, 84, 3, 461-78.
-
(2006)
Public Administration
, vol.84
, Issue.3
, pp. 461-478
-
-
Milakovich, M.1
-
30
-
-
33645051471
-
Managing for results in state government: Evaluating a decade of reform
-
Moynihan, Donald. 2006. ‘Managing for results in State Government: evaluating a decade of reform’, Public Administration Review, 66, 1, 77-89.
-
(2006)
Public Administration Review
, vol.66
, Issue.1
, pp. 77-89
-
-
Moynihan, D.1
-
32
-
-
0036947150
-
Management through measurement or meaning? Lessons from experience with new zealand’s public sector performance management systems
-
Norman, Richard. 2002. ‘Management through measurement or meaning? Lessons from experience with New Zealand’s public sector performance management systems’, International Review of Administrative Sciences, 68, 4, 619-28.
-
(2002)
International Review of Administrative Sciences
, vol.68
, Issue.4
, pp. 619-628
-
-
Norman, R.1
-
33
-
-
84877976965
-
Managing for outcomes while accounting for outputs
-
Norman, Richard. 2007. ‘Managing for outcomes while accounting for outputs’, Public Performance and Management Review, 30, 4, 536-49.
-
(2007)
Public Performance and Management Review
, vol.30
, Issue.4
, pp. 536-549
-
-
Norman, R.1
-
34
-
-
33645663318
-
Performance management in practice: A comparative study of executive agencies
-
Pollitt, Christopher. 2005. ‘Performance management in practice: a comparative study of executive agencies’, Journal of Public Administration Research and Theory, 16, 1, 25-44.
-
(2005)
Journal of Public Administration Research and Theory
, vol.16
, Issue.1
, pp. 25-44
-
-
Pollitt, C.1
-
35
-
-
0000544562
-
Dysfunctional consequences of performance measurements
-
Ridgeway, V. F. 1956. ‘Dysfunctional consequences of performance measurements’, Administrative Science Quarterly 1, 2, 240-7.
-
(1956)
Administrative Science Quarterly
, vol.1
, Issue.2
, pp. 240-247
-
-
Ridgeway, V.F.1
-
36
-
-
85055295887
-
A foundation of good management practice in government: Management by objectives
-
Rodgers, Robert, and John Hunter. 1992. ‘A foundation of good management practice in government: management by objectives’, Public Administration Review, 52, 1, 27-39.
-
(1992)
Public Administration Review
, vol.52
, Issue.1
, pp. 27-39
-
-
Rodgers, R.1
Hunter, J.2
-
37
-
-
0142028859
-
Better than raw: A guide to measuring organizational performance with adjusted measures
-
Rubinstein, Ross, Amy Schwartz, and Leanna Stiefel. 2003. ‘Better than raw: a guide to measuring organizational performance with adjusted measures’, Public Administration Review, 63, 5, 607-15.
-
(2003)
Public Administration Review
, vol.63
, Issue.5
, pp. 607-615
-
-
Rubinstein, R.1
Schwartz, A.2
Stiefel, L.3
-
38
-
-
84982036543
-
Outcome-related performance indicators and organizational control in the public sector
-
Smith, Peter. 1993. ‘Outcome-related performance indicators and organizational control in the public sector’, British Journal of Management, 4, 1, 135-51.
-
(1993)
British Journal of Management
, vol.4
, Issue.1
, pp. 135-151
-
-
Smith, P.1
-
39
-
-
26944490364
-
A framework for assessing incentives in results-based management
-
Swiss, James. 2005. ‘A framework for assessing incentives in results-based management’, Public Administration Review, 65, 5, 592-602.
-
(2005)
Public Administration Review
, vol.65
, Issue.5
, pp. 592-602
-
-
Swiss, J.1
-
40
-
-
34250209508
-
Performance management in the baltic states and russia
-
Verheijen, Tony, and Yelena Dobrolyubova. 2007. ‘Performance management in the Baltic States and Russia’, International Review of Administrative Sciences, 73, 2, 205-15.
-
(2007)
International Review of Administrative Sciences
, vol.73
, Issue.2
, pp. 205-215
-
-
Verheijen, T.1
Dobrolyubova, Y.2
-
41
-
-
33645789978
-
Public management reform and organizational performance: An empirical assessment of the uk labour government’s public service improvement strategy
-
Walker, Richard M., and George A. Boyne. 2006. ‘Public management reform and organizational performance: an empirical assessment of the UK Labour Government’s public service improvement strategy’, Journal of Policy Analysis and Management, 25, 2, 371-93.
-
(2006)
Journal of Policy Analysis and Management
, vol.25
, Issue.2
, pp. 371-393
-
-
Walker, R.M.1
Boyne, G.A.2
-
42
-
-
34548829109
-
Managerial effectiveness of government performance measurement
-
Yang, Kaifeng, and Jun Hsieh. 2007. ‘Managerial effectiveness of government performance measurement’, Public Administration Review, 67, 6, 861-79.
-
(2007)
Public Administration Review
, vol.67
, Issue.6
, pp. 861-879
-
-
Yang, K.1
Hsieh, J.2
|