-
1
-
-
0034459145
-
The Intellectual Challenge of CSCW: The gap between social requirements and technical feasibility
-
Ackerman, M. (2000). The Intellectual Challenge of CSCW: The gap between social requirements and technical feasibility. Human-Computer Interaction, 15. 179–203.
-
(2000)
Human-Computer Interaction
, vol.15
, pp. 179-203
-
-
Ackerman, M.1
-
4
-
-
0028553426
-
Representations and requirements: The value of ethnography in system design
-
Anderson, R. J. (1994). Representations and requirements: The value of ethnography in system design. Human-Computer Interaction, 9(2), 151–182.
-
(1994)
Human-Computer Interaction
, vol.9
, Issue.2
, pp. 151-182
-
-
Anderson, R.J.1
-
5
-
-
0001073623
-
Work, ethnography and systems design
-
A. Kent and J. G. Williams (eds.)
-
Anderson, R. J. (1997). Work, ethnography and systems design. A. Kent and J. G. Williams (eds.) The Encyclopedia of microcomputers, 20, 159–183.
-
(1997)
The Encyclopedia of microcomputers
, vol.20
, pp. 159-183
-
-
Anderson, R.J.1
-
6
-
-
0037259338
-
E-Alliance: A negotiation infrastructure for virtual alliances
-
Andreoli, J., Castellani, S., Boissier, O., Bratu, M., Alloui, I. and Megzari, K. (2003). E-Alliance: A negotiation infrastructure for virtual alliances. Group Decision and Negotiation Journal, 12(2), 127–141.
-
(2003)
Group Decision and Negotiation Journal
, vol.12
, Issue.2
, pp. 127-141
-
-
Andreoli, J.1
Castellani, S.2
Boissier, O.3
Bratu, M.4
Alloui, I.5
Megzari, K.6
-
8
-
-
84923419866
-
Reflections on a journey of transformation: Learning, growth, and change at Xerox Business Services
-
Institute for Research on Learning, Menlo Park, CA
-
Aronson, M., Bishop, L., Cefkin, M., Jordan, B., Lawrence, N., Sullivan, L., Preston, C., and Oesterle, J. (1995). Reflections on a journey of transformation: learning, growth, and change at Xerox Business Services. Final report on the XBS Systemic Assessment Project, Institute for Research on Learning, Menlo Park, CA.
-
(1995)
Final report on the XBS Systemic Assessment Project
-
-
Aronson, M.1
Bishop, L.2
Cefkin, M.3
Jordan, B.4
Lawrence, N.5
Sullivan, L.6
Preston, C.7
Oesterle, J.8
-
9
-
-
0001781217
-
From human factors to human actors: The role of psychology and human-computer interaction studies in system design
-
J. Greenbaum and M. Kyng (eds.) Hillsdale, NJ: Lawrence Erlbaum
-
Bannon, L. (1991). From human factors to human actors: The role of psychology and human-computer interaction studies in system design. In J. Greenbaum and M. Kyng (eds.), Design at Work: Cooperative Design of Computer Systems, pp. 25–44. Hillsdale, NJ: Lawrence Erlbaum.
-
(1991)
Design at Work: Cooperative Design of Computer Systems
, pp. 25-44
-
-
Bannon, L.1
-
13
-
-
49349106358
-
RAPPER: The copier modeling project
-
San Diego, CA, October
-
Bell, D. G., Bobrow, D. G., Falkenhainer, B., Fromherz, M., Saraswat, V., and Shirley, M. (1991). RAPPER: The copier modeling project. International Logic Programming Symposium, San Diego, CA, October.
-
(1991)
International Logic Programming Symposium
-
-
Bell, D.G.1
Bobrow, D.G.2
Falkenhainer, B.3
Fromherz, M.4
Saraswat, V.5
Shirley, M.6
-
14
-
-
37949043541
-
Dynamic documents and situated processes: Building on local knowledge in field service
-
T. Wakayama, S. Kannapan, C. M. Khoong, and S. Navathe (eds.), Norwell, MA: Kluwer Academic Publishers
-
Bell, D. G., Bobrow, D. G., Raiman, O., and Shirley, M. (1997). Dynamic documents and situated processes: Building on local knowledge in field service. In T. Wakayama, S. Kannapan, C. M. Khoong, and S. Navathe (eds.), Information and Process Integration in Enterprises: Rethinking Documents, Norwell, MA: Kluwer Academic Publishers.
-
(1997)
Information and Process Integration in Enterprises: Rethinking Documents
-
-
Bell, D.G.1
Bobrow, D.G.2
Raiman, O.3
Shirley, M.4
-
16
-
-
57649166898
-
Activity-based serendipitous recommendations with Magitti mobile leisure guide
-
New York, NY: ACM Press
-
Bellotti, V., Begole, B., Chi, E., Ducheneat, N., Fang, J., Isaacs, E., King, T., Newman, M.W., Partridge, K., Price, B., Rasmussen, P., Roberts, M., Schiano. D.J. and Walendowski, A. (2008). Activity-based serendipitous recommendations with Magittimobile leisure guide. Proceeding of CHI '08. NewYork, NY:ACMPress.
-
(2008)
Proceeding of CHI '08
-
-
Bellotti, V.1
Begole, B.2
Chi, E.3
Ducheneat, N.4
Fang, J.5
Isaacs, E.6
King, T.7
Newman, M.W.8
Partridge, K.9
Price, B.10
Rasmussen, P.11
Roberts, M.12
Schiano, D.J.13
Walendowski, A.14
-
17
-
-
84917695643
-
-
Menlo Park, CA: Institute for Research on Learning
-
Bishop, L., Cefkin, M., Clancey, W., Jordan, B., Oesterle, J. and Tudor, B. (1994). A learning organization in the making: A report on the work practice and design project at the Xerox CAC in Dallas. Menlo Park, CA: Institute for Research on Learning.
-
(1994)
A learning organization in the making: A report on the work practice and design project at the Xerox CAC in Dallas
-
-
Bishop, L.1
Cefkin, M.2
Clancey, W.3
Jordan, B.4
Oesterle, J.5
Tudor, B.6
-
18
-
-
0000146023
-
Social interaction and office communication: Effects on users' evaluation of new technologies
-
R. Kraut (ed.), Hillsdale, NJ: Erlbaum
-
Blomberg, J. (1987). Social interaction and office communication: Effects on users' evaluation of new technologies. In R. Kraut (ed.), Technology and the Transformation of White-Collar Work. Hillsdale, NJ: Erlbaum.
-
(1987)
Technology and the Transformation of White-Collar Work
-
-
Blomberg, J.1
-
19
-
-
0001811807
-
Ethnographic field methods and their relation to design
-
D. Schuler and A. Namioka (eds.), Hillsdale: Lawrence Erlbaum Associates
-
Blomberg, J., Giacomi, J, Mosher, A., and Swenton-Wall, P. (1993). Ethnographic field methods and their relation to design. In D. Schuler and A. Namioka (eds.), ParticipatoryDesign” Principles and Practices.Hillsdale: Lawrence Erlbaum Associates.
-
(1993)
Participatory Design” Principles and Practices
-
-
Blomberg, J.1
Giacomi, J.2
Mosher, A.3
Swenton-Wall, P.4
-
21
-
-
9444295721
-
Community knowledge sharing in practice: The Eureka story
-
Bobrow, D. G. and Whalen, J. (2002). Community knowledge sharing in practice: The Eureka story. Reflections 4(2), 47–59.
-
(2002)
Reflections
, vol.4
, Issue.2
, pp. 47-59
-
-
Bobrow, D.G.1
Whalen, J.2
-
22
-
-
22044444778
-
-
Cambridge, MA: MIT Press
-
Bodker, K., Kensing, F., and Simonsen, J. (2004). Participatory IT Design: Designing for Business and Workplace Realities. Cambridge, MA: MIT Press.
-
(2004)
Participatory IT Design: Designing for Business and Workplace Realities
-
-
Bodker, K.1
Kensing, F.2
Simonsen, J.3
-
23
-
-
33645561979
-
Design matters for management
-
R. J. J. Boland and F. Collopy (eds.), Stanford, CA: Stanford University Press
-
Boland, R. J. J., and Collopy, F. (2004). Design matters for management. In R. J. J. Boland and F. Collopy (eds.), Managing as Designing, pp. 3–18. Stanford, CA: Stanford University Press.
-
(2004)
Managing as Designing
, pp. 3-18
-
-
Boland, R.J.J.1
Collopy, F.2
-
25
-
-
0002171474
-
Workflow from within and without: Technology and cooperative work on the print industry shopfloor
-
R. J. J. Boland and F. Collopy (eds.), Dordretch: Kluwer Academic Publishers
-
Bowers, J., Button, G. and Sharrock, W. (1995). Workflow from within and without: Technology and cooperative work on the print industry shopfloor. In H. Marmolin, Y. Sundblad, and K Schmidt, (eds.) Proceedings of the Fourth Conference on Computer-Supported-Cooperative Work -ECSCW '95, pp. 51–66. Dordretch: Kluwer Academic Publishers.
-
(1995)
Proceedings of the Fourth Conference on Computer-Supported-Cooperative Work -ECSCW '95
, pp. 51-66
-
-
Bowers, J.1
Button, G.2
Sharrock, W.3
-
27
-
-
0002671639
-
Organizational learning and communities-of-practice: Toward a unified view of working, learning, and innovation
-
Brown, J. S. and Duguid, P. (1991). Organizational learning and communities-ofpractice: toward a unified view of working, learning, and innovation. Organization Science 2, 40–57.
-
(1991)
Organization Science
, vol.2
, pp. 40-57
-
-
Brown, J.S.1
Duguid, P.2
-
30
-
-
0029309905
-
Using video to re-present the user
-
Brun-Cottan, F. and Wall, P. (1995). Using video to re-present the user. Communications of the ACM, 38(5), 61–70.
-
(1995)
Communications of the ACM
, vol.38
, Issue.5
, pp. 61-70
-
-
Brun-Cottan, F.1
Wall, P.2
-
31
-
-
15844408673
-
Use of computerized clinical support systems in medical settings: United Stated, 2001–2003
-
March 15, 2005
-
Burt, C.W. and Hing, E. (2005). Use of computerized clinical support systems in medical settings: United Stated, 2001–2003. Advance Data from Vital and Health Statistics, #354, March 15, 2005.
-
(2005)
Advance Data from Vital and Health Statistics, #354
-
-
Burt, C.W.1
Hing, E.2
-
32
-
-
0013067803
-
The ethnographic tradition and design
-
Button, G. (2000). The ethnographic tradition and design. Design Studies, 21 (4), 319–332.
-
(2000)
Design Studies
, vol.21
, Issue.4
, pp. 319-332
-
-
Button, G.1
-
33
-
-
0009384396
-
Occasioned practices in the work of software engineers
-
M. Jirotka and J. Goguen (eds.), London. Academic Press
-
Button, G. and Sharrock, W. (1994). Occasioned practices in the work of software engineers. In M. Jirotka and J. Goguen (eds.), Requirements Engineering: Social & Technical Issues (pp. 217–240). London. Academic Press.
-
(1994)
Requirements Engineering: Social & Technical Issues
, pp. 217-240
-
-
Button, G.1
Sharrock, W.2
-
34
-
-
84923420057
-
-
July). (Available from Xerox Research Centre Europe, 6 Chemin de Maupertuis, 38240 Meylan, France)
-
Button, G., Sharrock, W., Swenton-Wall, P., and O'Neill, J. (2003, July). The Work Practice Consultancy Toolkit. (Available from Xerox Research Centre Europe, 6 Chemin de Maupertuis, 38240 Meylan, France).
-
(2003)
The Work Practice Consultancy Toolkit
-
-
Button, G.1
Sharrock, W.2
Swenton-Wall, P.3
O'Neill, J.4
-
35
-
-
0036638032
-
A pragmatic view of knowledge and boundaries: Boundary objects in new product development
-
Carlile, P. R. (2002). A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organization Science, 13(4), 442–455.
-
(2002)
Organization Science
, vol.13
, Issue.4
, pp. 442-455
-
-
Carlile, P.R.1
-
36
-
-
7544248475
-
Transferring, translating and transforming: An integrative framework for managing knowledge across boundaries
-
Carlile, P. R. (2004). Transferring, translating and transforming: An integrative framework for managing knowledge across boundaries. Organization Science 15(5): pp. 555–568.
-
(2004)
Organization Science
, vol.15
, Issue.5
, pp. 555-568
-
-
Carlile, P.R.1
-
37
-
-
0033296641
-
Supporting shop floor intelligence: A CSCW approach to production planning and control in flexible manufacturing
-
th, Phoenix, USA
-
Carstensen, P, Schmidt, K. and Will, U. K. (1999). Supporting shop floor intelligence: A CSCW approach to production planning and control in flexible manufacturing. Proceedings of Group '99, November 14–17th, Phoenix, USA, 111–120.
-
(1999)
Proceedings of Group ‘99
, pp. 111-120
-
-
Carstensen, P.1
Schmidt, K.2
Will, U.K.3
-
38
-
-
84923427958
-
Mixing manual and computer supported initiative for scheduling and negotiation across distributed organizations
-
Modena, Italy. 15 April 2002
-
Castellani, S. and Grasso, A. (2002). Mixing manual and computer supported initiative for scheduling and negotiation across distributed organizations. In Proc. of ECEC 2002, Modena, Italy. 15 April 2002.
-
(2002)
In Proc. Of ECEC 2002
-
-
Castellani, S.1
Grasso, A.2
-
39
-
-
63949087121
-
Designing technology as an embedded resource for troubleshooting
-
Special Issue on CSCW, Technology and Diagnostic Work
-
Castellani, S., Grasso, A. O'Neill, J. and Roulland, F. (2009). Designing technology as an embedded resource for troubleshooting. In the CSCW Journal Special Issue on CSCW, Technology and Diagnostic Work, 199–227.
-
(2009)
CSCW Journal
, pp. 199-227
-
-
Castellani, S.1
Grasso, A.2
O'Neill, J.3
Roulland, F.4
-
40
-
-
68349138332
-
Numbers may speak louder than words, but is anyone listening? The Rhythmscape and Sales Pipeline Management
-
Cefkin, M. (2007). Numbers may speak louder than words, but is anyone listening? The Rhythmscape and Sales Pipeline Management. Proceedings of EPIC 2007: 188–199.
-
(2007)
Proceedings of EPIC 2007
, pp. 188-199
-
-
Cefkin, M.1
-
42
-
-
0142210315
-
In-place editing of web pages: Sparrow Community-shared documents
-
Chang, B-W. (1998). In-place editing of web pages: Sparrow Community-shared documents. Computer Networks 30(1–7): 489–498.
-
(1998)
Computer Networks
, vol.30
, Issue.1-7
, pp. 489-498
-
-
Chang, B.-W.1
-
43
-
-
84923386966
-
A site for soar eyes: (Re)placing cognition
-
T. Erickson and D. McDonald (eds.), MIT Press
-
Churchill, E. F. (2008). A site for soar eyes: (Re)placing cognition. In T. Erickson and D. McDonald (eds.), HCI Remixed. MIT Press.
-
(2008)
HCI Remixed
-
-
Churchill, E.F.1
-
45
-
-
84990344920
-
The electronic medical record and everyday medical work
-
Clarke, K. M., Harwood, M. J., Procter, R. N., and Rouncefield, M. (2001). The electronic medical record and everyday medical work. Health Informatics Journal 7(3–4):168–170.
-
(2001)
Health Informatics Journal
, vol.7
, Issue.3-4
, pp. 168-170
-
-
Clarke, K.M.1
Harwood, M.J.2
Procter, R.N.3
Rouncefield, M.4
-
46
-
-
50849128190
-
The CACHE Study: Group effects in computer-supported collaborative analysis
-
Convertino, G., Billman, D., Pirolli, P., Massar, J. P., and Shrager, J. (2008). The CACHE Study: Group effects in computer-supported collaborative analysis. Computer Supported Cooperative Work 17: 353–393.
-
(2008)
Computer Supported Cooperative Work
, vol.17
, pp. 353-393
-
-
Convertino, G.1
Billman, D.2
Pirolli, P.3
Massar, J.P.4
Shrager, J.5
-
47
-
-
0000955907
-
The praxiology of perception: Visual orientations and practical action
-
Coulter, J and Parsons, E. D. (1989). The praxiology of perception: Visual orientations and practical action. Inquiry, 33: 251–72.
-
(1989)
Inquiry
, vol.33
, pp. 251-272
-
-
Coulter, J.1
Parsons, E.D.2
-
48
-
-
34547195833
-
The practical indispensability of articulation work to immediate and remote help-giving
-
P. Hinds and D. Martin (eds): New York: ACM
-
Crabtree, A., O'Neill, J., Tolmie, P., Castellani, S., Colombino, T., and Grasso, A. (2006). The practical indispensability of articulation work to immediate and remote help-giving. In P. Hinds and D. Martin (eds): Proceedings of the 2006 Conference on Computer Supported Cooperative Work, Banff, Alberta Canada, November 4–8, 2006 (pp. 219–228). New York: ACM.
-
(2006)
Proceedings of the 2006 Conference on Computer Supported Cooperative Work, Banff, Alberta Canada, November 4–8, 2006
, pp. 219-228
-
-
Crabtree, A.1
O'Neill, J.2
Tolmie, P.3
Castellani, S.4
Colombino, T.5
Grasso, A.6
-
49
-
-
84857095995
-
Ethnography considered harmful
-
Boston April
-
Crabtree, A., Rodden, T., Tolmie, P. and Button, G. (2009). Ethnography considered harmful. Conference Proceedings 27th Annual CHI Conference on Human Factors in Computing Systems, Boston April. pp. 879–888.
-
(2009)
th Annual CHI Conference on Human Factors in Computing Systems
, pp. 879-888
-
-
Crabtree, A.1
Rodden, T.2
Tolmie, P.3
Button, G.4
-
50
-
-
0942273898
-
Attribution in distributed work groups
-
P. Hinds and S. Kiesler (eds.), Cambridge, MA: MIT Press
-
Cramton, C. D. (2002). Attribution in distributed work groups. P. Hinds and S. Kiesler (eds.), Distributed Work, 191–212. Cambridge, MA: MIT Press.
-
(2002)
Distributed Work
, pp. 191-212
-
-
Cramton, C.D.1
-
52
-
-
33745950380
-
Planning in organisations: Rational control or contingent activity?
-
Dant, T. and Francis, D. (1998). Planning in organisations: Rational control or contingent activity? Sociological Research Online, 3(2). http://www.socresonline.org.uk/socresonline/3/2/4.html
-
(1998)
Sociological Research Online
, vol.3
, Issue.2
-
-
Dant, T.1
Francis, D.2
-
53
-
-
0013225404
-
The primary generator and the design process
-
Darke, J. (1979). The primary generator and the design process. Design Studies, 1(1), 36–44.
-
(1979)
Design Studies
, vol.1
, Issue.1
, pp. 36-44
-
-
Darke, J.1
-
56
-
-
33746653734
-
The ‘adequate’ design of ethnographic outputs for practice: Some explorations of the characteristics of design resources
-
Diggins, T. and Tolmie, P. (2003). The ‘adequate’ design of ethnographic outputs for practice: Some explorations of the characteristics of design resources. Personal and Ubiquitous Computing, 7(3), 147–158.
-
(2003)
Personal and Ubiquitous Computing
, vol.7
, Issue.3
, pp. 147-158
-
-
Diggins, T.1
Tolmie, P.2
-
59
-
-
33745853551
-
Implications for design
-
Dourish, P. (2006). Implications for design. CHI 2006, 541–550.
-
(2006)
CHI 2006
, pp. 541-550
-
-
Dourish, P.1
-
61
-
-
0030385124
-
Freeflow: Mediating between representation and action in workflow systems
-
November 16–20, Boston, USA
-
Dourish, P., Holmes, J., MacClean, A., Marqvardsen, P., and Zbyslaw, A. (1996). Freeflow: Mediating between representation and action in workflow systems. Proceedings of CSCW '96. November 16–20, Boston, USA, 190–198.
-
(1996)
Proceedings of CSCW ‘96
, pp. 190-198
-
-
Dourish, P.1
Holmes, J.2
MacClean, A.3
Marqvardsen, P.4
Zbyslaw, A.5
-
63
-
-
0002938065
-
Analyzing talk at work: An introduction
-
P. Drew and J. Heritage (eds.), Cambridge, UK: Cambridge University Press
-
Drew. P., and Heritage, J. (1992b). Analyzing talk at work: An introduction. In P. Drew and J. Heritage (eds.), Talk at Work (pp. 3–65). Cambridge, UK: Cambridge University Press.
-
(1992)
Talk at Work
, pp. 3-65
-
-
Drew, P.1
Heritage, J.2
-
64
-
-
0004158398
-
-
nd Edition. London and New York: Routledge
-
Dreyfus, H. (2009) On the Internet. 2nd Edition. London and New York: Routledge.
-
(2009)
On the Internet
-
-
Dreyfus, H.1
-
67
-
-
0142090149
-
Understanding the paper health record in practice: Implications for EHRs [online]
-
M. Pradhan, J. Warren, S. Chu, E. Coiera, and A. C. L. Zelmer (eds.), Brunswick, Vic.: Health Informatics Society of Australia
-
Fitzpatrick, G. (2000). Understanding the paper health record in practice: Implications for EHRs [online]. M. Pradhan, J. Warren, S. Chu, E. Coiera, and A. C. L. Zelmer (eds.), HIC 2000: Proceedings (323–331). Brunswick, Vic.: Health Informatics Society of Australia.
-
(2000)
HIC 2000: Proceedings
, pp. 323-331
-
-
Fitzpatrick, G.1
-
68
-
-
84923426676
-
Tracing the Arc of Ethnographic Impact: Success and (in)visibility of our work and identities
-
Flynn, D., and Lovejoy, T. (2008). Tracing the Arc of Ethnographic Impact: Success and (in)visibility of our work and identities. Proceedings of EPIC 2008, 238–250.
-
(2008)
Proceedings of EPIC 2008
, pp. 238-250
-
-
Flynn, D.1
Lovejoy, T.2
-
70
-
-
0003321369
-
Respecification: Evidence for locally produced, naturally accountable phenomena of order*, logic, reason, meaning, method, etc. In and as of the essential haecceity of immortal ordinary society, (I) – an announcement of studies
-
G. Button (ed.) Cambridge: Cambridge University Press
-
Garfinkel, H. (1991). Respecification: evidence for locally produced, naturally accountable phenomena of order*, logic, reason, meaning, method, etc. in and as of the essential haecceity of immortal ordinary society, (I) – an announcement of studies. G. Button (ed.) Ethnomethodology and the Human Sciences (pp. 10–19). Cambridge: Cambridge University Press.
-
(1991)
Ethnomethodology and the Human Sciences
, pp. 10-19
-
-
Garfinkel, H.1
-
72
-
-
84876777679
-
-
Gaver, W.W., Bowers, J., Boucher, A., Gellerson, H. Pennington, S., Schmidt, A., Steed, A., Villars, N., and Walker, B. (2004). The drift table: Designing for lucid engagement. In CHI 004: CHI 004 extended abstracts on Human factors in computing systems, 885–900.
-
(2004)
The drift table: Designing for lucid engagement. In CHI ′04: CHI ′04 extended abstracts on Human factors in computing systems
, pp. 885-900
-
-
Gaver, W.W.1
Bowers, J.2
Boucher, A.3
Gellerson, H.4
Pennington, S.5
Schmidt, A.6
Steed, A.7
Villars, N.8
Walker, B.9
-
73
-
-
84889457604
-
Located mobility: Living and working in multiple places
-
T. L. Meerwarth, J. C. Gluesing, and B. Jordan (eds.), Wiley-Blackwell and American Anthropological Association
-
Goldmacher, A. (2008). Located mobility: Living and working in multiple places. In T. L. Meerwarth, J. C. Gluesing, and B. Jordan (eds.), NAPA Bulletin 30, Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences (pp. 118–127). Wiley- Blackwell and American Anthropological Association.
-
(2008)
NAPA Bulletin 30, Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences
, pp. 118-127
-
-
Goldmacher, A.1
-
74
-
-
0002062663
-
Formulating planes: Seeing as a situated activity
-
Y. Engeström and D. Middleton (eds.), Cambridge: Cambridge University Press
-
Goodwin, C. and Harness Goodwin, M. (1996). Formulating planes: Seeing as a situated activity. Y. Engeström and D. Middleton (eds.), Cognition and Communication at Work (pp. 61–95). Cambridge: Cambridge University Press.
-
(1996)
Cognition and Communication at Work
, pp. 61-95
-
-
Goodwin, C.1
Harness Goodwin, M.2
-
75
-
-
84871568746
-
The nature of engineering maintenance work: A blank space on the map
-
J. Mathew, L. Ma, A. Tan, D. Anderson (eds.)
-
Gouws, L., Stephan, A. and Trevelyan, J. (2006). The nature of engineering maintenance work: A blank space on the map. J. Mathew, L. Ma, A. Tan, D. Anderson (eds.), Engineering Asset Management: Proceedings of the 1st World Congress on Engineering Asset Management (WCEAM) 2006, 452–459.
-
(2006)
Engineering Asset Management: Proceedings of the 1st World Congress on Engineering Asset Management (WCEAM) 2006
, pp. 452-459
-
-
Gouws, L.1
Stephan, A.2
Trevelyan, J.3
-
77
-
-
85052766409
-
Obstacles to participatory design in large product development organizations
-
D. Schuler & A. Namioka (eds.), Hillsdale, NJ: Lawrence. Erlbaum
-
Grudin, J. (1993). Obstacles to participatory design in large product development organizations. D. Schuler & A. Namioka (eds.), Participatory Design: Principles and Practices (pp. 99–119). Hillsdale, NJ: Lawrence. Erlbaum.
-
(1993)
Participatory Design: Principles and Practices
, pp. 99-119
-
-
Grudin, J.1
-
78
-
-
0028429984
-
Computer-supported cooperative work: History and focus
-
Grudin, J. (1994). Computer-supported cooperative work: History and focus. Computer 27 (5): 19–26.
-
(1994)
Computer
, vol.27
, Issue.5
, pp. 19-26
-
-
Grudin, J.1
-
82
-
-
0003595850
-
-
Cambridge: Cambridge University Press (Editions de la Maison des Science de l'Homme, Paris)
-
Heath, C. (1986). Body Movement and Speech in Medical Interaction. Cambridge: Cambridge University Press (Editions de la Maison des Science de l'Homme, Paris).
-
(1986)
Body Movement and Speech in Medical Interaction
-
-
Heath, C.1
-
84
-
-
0030408739
-
Documents and professional practice: ‘Bad’ organizational reasons for ‘good’ clinical records
-
Heath, C. and Luff, P. (1996). Documents and professional practice: ‘Bad’ organizational reasons for ‘good’ clinical records. In Computer Supported Cooperative Work, 354–363.
-
(1996)
Computer Supported Cooperative Work
, pp. 354-363
-
-
Heath, C.1
Luff, P.2
-
85
-
-
84923386935
-
The trillium user interface design environment
-
Special issue: CHI '86 conference proceedings
-
Henderson, A. (1986). The trillium user interface design environment. ACM, SIGCHI bulletin, 1986, Vol. 17, Issue 4, Special issue: CHI '86 conference proceedings.
-
(1986)
ACM, SIGCHI bulletin, 1986
, vol.17
, Issue.4
-
-
Henderson, A.1
-
88
-
-
38449091943
-
Electronic medical records use by office-based physicians and their practices: United States, 2006
-
October 26, 2007
-
Hing, E. S., Burt, C. W., and Woodwell, D. A. (2007). Electronic medical records use by office-based physicians and their practices: United States, 2006. In Advance Data from Vital and Health Statistics, CDC, #393 October 26, 2007.
-
(2007)
Advance Data from Vital and Health Statistics, CDC, #393
-
-
Hing, E.S.1
Burt, C.W.2
Woodwell, D.A.3
-
89
-
-
0026976287
-
Faltering from ethnography to design
-
ACM Press New York, NY, USA
-
Hughes, J. A.; Randall, D.; Shapiro, D. (1992). Faltering from ethnography to design. Proceedings of the 1992 ACM conference on Computer-Supported Cooperative Work. ACM Press New York, NY, USA. pp. 115–122.
-
(1992)
Proceedings of the 1992 ACM conference on Computer-Supported Cooperative Work
, pp. 115-122
-
-
Hughes, J.A.1
Randall, D.2
Shapiro, D.3
-
90
-
-
84991922916
-
Moving out of the Control Room: Ethnography in System Design
-
Hughes, J., King, V., Rodden, T. and Andersen, H. (1994). Moving out of the Control Room: Ethnography in System Design. Proceedings of Computer Supported Cooperative Work '94, 429–239.
-
(1994)
Proceedings of Computer Supported Cooperative Work '94
, pp. 239-429
-
-
Hughes, J.1
King, V.2
Rodden, T.3
Andersen, H.4
-
92
-
-
84937325614
-
Between the technique of living an endless routine and the madness of absolute degree zero: Japanese identity and the crisis of modernity in the 1990s
-
Iida, Y. (2000). Between the technique of living an endless routine and the madness of absolute degree zero: Japanese identity and the crisis of modernity in the 1990s. Positions 8(2), 423–464.
-
(2000)
Positions
, vol.8
, Issue.2
, pp. 423-464
-
-
Iida, Y.1
-
93
-
-
84871528895
-
Why do we need to share information?: Analysis of collaborative task management meetings
-
J. Foster (ed.), Hershey, PA: IGI Global
-
Ikeya, N., Awamura, N., and Sakai (2010). Why do we need to share information?: Analysis of collaborative task management meetings. In J. Foster (ed.), Collaborative Information Behavior: User Engagement and Communication Sharing (pp. 89–108). Hershey, PA: IGI Global.
-
(2010)
Collaborative Information Behavior: User Engagement and Communication Sharing
, pp. 89-108
-
-
Ikeya, N.1
Awamura, N.2
Sakai3
-
94
-
-
65349100784
-
Teaching organizational ethnography
-
Ikeya, N., Vinkhuyzen, E., Whalen, J., Yamauchi, Y. (2007). Teaching organizational ethnography. Proceedings of Ethnographic Praxis in Industry Conference (EPIC), 270–282.
-
(2007)
Proceedings of Ethnographic Praxis in Industry Conference (EPIC)
, pp. 270-282
-
-
Ikeya, N.1
Vinkhuyzen, E.2
Whalen, J.3
Yamauchi, Y.4
-
95
-
-
45749144527
-
-
Japan Statistics Bureau. Statistical Handbook of Japan 2007. http://www.stat.go.jp/ english/data/handbook/c02c ont.htm#cha2_4
-
(2007)
Statistical Handbook of Japan
-
-
-
96
-
-
0024739110
-
The Xerox Star: A retrospective
-
Johnson, J., Roberts, T. L., Verplank, W., Smith, D. C., Irby, C. H., Beard, M., and Mackey, K. (1989). The Xerox Star: A retrospective. Computer, 22(9), 11–26, 28–29.
-
(1989)
Computer
, vol.22
, Issue.9
-
-
Johnson, J.1
Roberts, T.L.2
Verplank, W.3
Smith, D.C.4
Irby, C.H.5
Beard, M.6
Mackey, K.7
-
97
-
-
7244226641
-
Transforming ethnography – Reinventing research
-
Jordan, B. (1997). Transforming ethnography – Reinventing research. Cultural Anthropology Methods Journal 9(3), 12–17.
-
(1997)
Cultural Anthropology Methods Journal
, vol.9
, Issue.3
, pp. 12-17
-
-
Jordan, B.1
-
98
-
-
84889499463
-
Living a distributed life: Multilocality and working at a distance
-
T. L. Meerwarth, J. C. Gluesing, and B. Jordan (eds.), Wiley-Blackwell and American Anthropological Association (NAPA Bulletin 30)
-
Jordan, B. (2008). Living a distributed life: Multilocality and working at a distance. In T. L. Meerwarth, J. C. Gluesing, and B. Jordan (eds.), Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences (pp. 28–55). Wiley-Blackwell and Kaplan, N., Moore, I. K., Fondufe-Mittendorf, Y., et al. (2009). The DNA-encoded nucleo-some organization of a eukaryotic genome. Nature, 458, 362--366.
-
(2008)
Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences
, pp. 28-55
-
-
Jordan, B.1
-
99
-
-
42149143871
-
Persuasive encounters: Ethnography in the corporation
-
Jordan, B. and Brinda Dalal, B. (2006). Persuasive encounters: Ethnography in the corporation. field methods 18(4):359–381.
-
(2006)
field methods
, vol.18
, Issue.4
, pp. 359-381
-
-
Jordan, B.1
Brinda Dalal, B.2
-
102
-
-
84868591247
-
Beyond the university: Teaching ethnographic methods in the corporation
-
Jordan, B. and Yutaka Yamauchi, Y. (2008). Beyond the university: Teaching ethnographic methods in the corporation. Anthropology News 49(6):35.
-
(2008)
Anthropology News
, vol.49
, Issue.6
, pp. 35
-
-
Jordan, B.1
Yutaka Yamauchi, Y.2
-
103
-
-
71149088987
-
Users of the world, unite! The challenges and opportunities of social media
-
Kaplan, A. M. and Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53(1), 59–68.
-
(2010)
Business Horizons
, vol.53
, Issue.1
, pp. 59-68
-
-
Kaplan, A.M.1
Haenlein, M.2
-
105
-
-
84923411526
-
Using fieldwork to hand down skills of expert systems engineers
-
Kishimoto, K., Shioda, T. Takeda, H. (2008). Using fieldwork to hand down skills of expert systems engineers. FUJITSU, 59(6).
-
(2008)
FUJITSU
, vol.59
, Issue.6
-
-
Kishimoto, K.1
Shioda, T.2
Takeda, H.3
-
106
-
-
84923441907
-
Work style innovation through business ethnography and organizational monitoring
-
Kishimoto, K., Terasawa, M., Hirata, S. (2009). Work style innovation through business ethnography and organizational monitoring. FUJITSU, 61(6).
-
(2009)
FUJITSU
, vol.61
, Issue.6
-
-
Kishimoto, K.1
Terasawa, M.2
Hirata, S.3
-
107
-
-
0042938875
-
Special issue: Adaptive workflow systems
-
Klein, M., Dellarocas, C., and Bernstein, A. (eds.) (2000). Special issue: Adaptive workflow systems. Journal of Computer Supported Cooperative Work, 9(3–4).
-
(2000)
Journal of Computer Supported Cooperative Work
, vol.9
, pp. 3-4
-
-
Klein, M.1
Dellarocas, C.2
Bernstein, A.3
-
108
-
-
0029708812
-
A case for interaction: A study of interactive information retrieval behaviour and effectiveness
-
Koenemann, J., and Belkin, N. (1996). A case for interaction: A study of interactive information retrieval behaviour and effectiveness. Proceedings of CHI ' 96, 205–212.
-
(1996)
Proceedings of CHI ‘
, vol.96
, pp. 205-212
-
-
Koenemann, J.1
Belkin, N.2
-
114
-
-
37849021679
-
Co-designing communication technology with and for families – Methods, experience, results and impact
-
Streitz, N., Kameas, A., and Mavrommati, I. (Eds.) (2007)
-
Lindquist, S., Westerlund, B., Sundblad, Y., Tobiasson, H., Beaudouin-Lafon, M., and Mackay, W. (2007) ‘Co-designing communication technology with and for families – Methods, experience, results and impact’ in Streitz, N., Kameas, A., and Mavrommati, I. (Eds.) (2007). The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments. Springer.
-
(2007)
The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments
-
-
Lindquist, S.1
Westerlund, B.2
Sundblad, Y.3
Tobiasson, H.4
Beaudouin-Lafon, M.5
Mackay, W.6
-
116
-
-
79953140949
-
The de-skilling of ethnographic labor: Signs of an emerging predicament
-
Lombardi, G. (2009). The de-skilling of ethnographic labor: Signs of an emerging predicament. Proceedings of EPIC 2009, 41–49.
-
(2009)
Proceedings of EPIC 2009
, pp. 41-49
-
-
Lombardi, G.1
-
117
-
-
37849006239
-
Augmented paper: Developing relationships between digital content and paper
-
N. Streitz, A. Kameas, and I. Mavrommati (eds.). Springer
-
Luff, P., Adams, G., Bock, W., Drazin, A., Frohlich, D., Heath, C., Herdman, P., King, H., Linketscher, N., Murphy, R., Norrie, M. Sellen, A., Signer, B., Tallyn, E., and Zeller, E. (2007). Augmented paper: Developing relationships between digital content and paper. N. Streitz, A. Kameas, and I. Mavrommati (eds.). The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments. Springer.
-
(2007)
The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments
-
-
Luff, P.1
Adams, G.2
Bock, W.3
Drazin, A.4
Frohlich, D.5
Heath, C.6
Herdman, P.7
King, H.8
Linketscher, N.9
Murphy, R.10
Norrie, M.11
Sellen, A.12
Signer, B.13
Tallyn, E.14
Zeller, E.15
-
120
-
-
84923444163
-
Commercialization of fieldwork
-
Maegawa, K., Sugiyama, Y., Kang, S., Yamaki, K. (2009). Commercialization of fieldwork. Organizational Science, 42(4).
-
(2009)
Organizational Science
, vol.42
, Issue.4
-
-
Maegawa, K.1
Sugiyama, Y.2
Kang, S.3
Yamaki, K.4
-
121
-
-
33748993138
-
Leisure and consumer culture in Japan
-
Manzenreiter, W. and Horne, J. (2006). Leisure and consumer culture in Japan. Leisure Studies, 25, 4: 411–415.
-
(2006)
Leisure Studies
, vol.25
, Issue.4
, pp. 411-415
-
-
Manzenreiter, W.1
Horne, J.2
-
123
-
-
3042818030
-
Patterns of cooperative interaction: Linking ethnomethodology and design
-
© Association of Computing Machinery
-
Martin, D. and Sommerville, I. (2004). Patterns of cooperative interaction: Linking ethnomethodology and design. ACM Transactions on Human-Computer Interaction. Vol. 11 Issue 1. © Association of Computing Machinery, pp. 59–89.
-
(2004)
ACM Transactions on Human-Computer Interaction
, vol.11
, Issue.1
, pp. 59-89
-
-
Martin, D.1
Sommerville, I.2
-
124
-
-
63949083281
-
Pushing all the right buttons: Lessons from two case studies of touch-screen kiosks
-
M. A. Sasse and C. Johnson (eds.), Edinburgh, Scotland, August 30 to September 3, 1999, IOS Press
-
Martin, D., Wastell, D., O'Neill, J., and Varey, R. (1999). Pushing all the right buttons: Lessons from two case studies of touch-screen kiosks. M. A. Sasse and C. Johnson (eds.), Interact'99. Proceedings of Interact, Edinburgh, Scotland, August 30 to September 3, 1999. IOS Press.
-
(1999)
Interact'99. Proceedings of Interact
-
-
Martin, D.1
Wastell, D.2
O'Neill, J.3
Varey, R.4
-
125
-
-
63449088720
-
Timing in the art of integration: That's how the Bastille got stormed
-
Sanibel Island, Florida, USA, November 6–9
-
Martin, D., Rouncefield, M., O'Neill, J., Hartswood, M., and Randall, D. (2005). Timing in the art of integration: That's how the Bastille got stormed. Paper presented at Group 05, Sanibel Island, Florida, USA, November 6–9.
-
(2005)
Paper presented at Group 05
-
-
Martin, D.1
Rouncefield, M.2
O'Neill, J.3
Hartswood, M.4
Randall, D.5
-
126
-
-
84923394757
-
‘Colour it's just a constant problem’; An examination of practice, infrastructure and workflow in colour printing
-
May 20–23. D. Randall (ed.), Carry-le-Rouet: France
-
Martin, D., O'Neill, J., Colombino, T., Roulland, F., & Willamowski, J. (2008). ‘Colour it's just a constant problem’; An examination of practice, infrastructure and workflow in colour printing. D. Randall (ed.), Proceeedings of the 8th International Conference on the Design of Cooperative Systems (COOP 2008), May 20–23. Carry-le-Rouet: France.
-
(2008)
Proceeedings of the 8th International Conference on the Design of Cooperative Systems (COOP 2008)
-
-
Martin, D.1
O'Neill, J.2
Colombino, T.3
Roulland, F.4
Willamowski, J.5
-
127
-
-
84887085365
-
-
Springer: London
-
Martin, D., O'Neill, J. Colombino, T., Roulland, F. and Willamowski, J. (2010), Practical troubles with infrastructure and workflow in colour printing. From CSCW to Web 2.0: European Developments in Collaborative Design' Springer: London pp 21–42.
-
(2010)
Practical troubles with infrastructure and workflow in colour printing. From CSCW to Web 2.0: European Developments in Collaborative Design'
, pp. 21-42
-
-
Martin, D.1
O'Neill, J.2
Colombino, T.3
Roulland, F.4
Willamowski, J.5
-
128
-
-
84923527865
-
The secret life of medical records: A study of medical records and the people who manage them
-
(Ethnographic Praxis in Industry Conference) (15 October 2008)
-
Martin, N. and Wall, P. (2008). The secret life of medical records: A study of medical records and the people who manage them, In Being Seen: Paradoxes and Practices of Invisibility (Ethnographic Praxis in Industry Conference) (15 October 2008)
-
(2008)
Being Seen: Paradoxes and Practices of Invisibility
-
-
Martin, N.1
Wall, P.2
-
129
-
-
84923393108
-
Smartphone shipments to grow 6–11%, iSuppli says
-
McGrath, D. (2009). Smartphone shipments to grow 6–11%, iSuppli says. EE Times. http://www.eetimes.com/news/semi/showArticle.jhtml?articleID=215800530
-
(2009)
EE Times
-
-
McGrath, D.1
-
131
-
-
84886325577
-
-
Wiley-Blackwell and American Anthropological Association (NAPA Bulletin 30)
-
Meerwarth, T. L., Gluesing, J. C., Jordan, B. (eds.) (2008). Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences. Wiley-Blackwell and American Anthropological Association (NAPA Bulletin 30).
-
(2008)
Mobile Work, Mobile Lives: Cultural Accounts of Lived Experiences
-
-
Meerwarth, T.L.1
Gluesing, J.C.2
Jordan, B.3
-
132
-
-
84923457510
-
-
MIME (2001) Project Website, http://mime.cs.nott.ac.uk/
-
(2001)
Project Website
-
-
-
133
-
-
44249112886
-
When words fail: Referential practice in face-to-face service encounters
-
Moore, R. J. (2008). When words fail: Referential practice in face-to-face service encounters. Language in Society 37(3): 385–413.
-
(2008)
Language in Society
, vol.37
, Issue.3
, pp. 385-413
-
-
Moore, R.J.1
-
134
-
-
84923422296
-
Organizations in action: Work orders and document practices
-
N. Llewellyn and J. Hindmarsh (eds.), Cambridge: Cambridge University Press
-
Moore, R. J. and Whalen, J. (forthcoming). Organizations in action: Work orders and document practices. N. Llewellyn and J. Hindmarsh (eds.), In Organization, Interaction and Practice. Cambridge: Cambridge University Press.
-
In Organization, Interaction and Practice
-
-
Moore, R.J.1
Whalen, J.2
-
138
-
-
84933476020
-
Here, there, and nowhere at all: Distribution, negotiation, and virtuality in postmodern ethnography and engineering
-
Newman, S. (1998). Here, there, and nowhere at all: Distribution, negotiation, and virtuality in postmodern ethnography and engineering. Knowledge and Society 11: 235–267.
-
(1998)
Knowledge and Society
, vol.11
, pp. 235-267
-
-
Newman, S.1
-
141
-
-
77950833870
-
Colour management is a socio-technical problem
-
th, San Diego, USA, ACM press
-
O'Neill, J., Martin, D., Colombino, T., Roulland, F. & Willamowski, J. (2008). Colour management is a socio-technical problem. Proceedings of CSCW '08, November 8–12th, San Diego, USA, pp 599–608. ACM press.
-
(2008)
Proceedings of CSCW ‘08
, pp. 599-608
-
-
O'Neill, J.1
Martin, D.2
Colombino, T.3
Roulland, F.4
Willamowski, J.5
-
142
-
-
33645958593
-
Using real-life troubleshooting interactions to inform self-assistance design
-
M. F. Costabile and F. Paterno (eds.), Rome, Italy, September 12–16, LNCS 3585, Springer
-
O'Neill, J., Castellani, S., Grasso, A., and Tolmie, P. (2005a). Using real-life troubleshooting interactions to inform self-assistance design. M. F. Costabile and F. Paterno (eds.), Proceedings of Interact, Rome, Italy, September 12–16, LNCS 3585, Springer, 377–390.
-
(2005)
Proceedings of Interact
, pp. 377-390
-
-
O'Neill, J.1
Castellani, S.2
Grasso, A.3
Tolmie, P.4
-
143
-
-
34547167547
-
Representations can be good enough
-
H. Gellersen, K. Schmidt, M. Beaudouin-Lafon and W. Mackay (eds.), Paris, France, September 18–22 Springer
-
O'Neill, J., Castellani, S., Grasso, A., Tolmie, P., and Roulland, F. (2005b). Representations can be good enough. H. Gellersen, K. Schmidt, M. Beaudouin-Lafon and W. Mackay (eds.), Proceedings of 9th European Conference on Computer Supported Cooperative Work, Paris, France, September 18–22, Springer, 267–286.
-
(2005)
th European Conference on Computer Supported Cooperative Work
, pp. 267-286
-
-
O'Neill, J.1
Castellani, S.2
Grasso, A.3
Tolmie, P.4
Roulland, F.5
-
144
-
-
84860363662
-
Asymmetrical collaboration in print shop-customer relationships
-
th, Limerick, Ireland, London, UK: Springer
-
O'Neill, J., Martin, D., Colombino, T., Watts-Perotti, J., Sprague, M., and Woolfe, G. (2007). Asymmetrical collaboration in print shop-customer relationships. L. J. Bannon, I. Wagner, C. Gutwin, R. H. R. Harper and K. Schmidt (eds.), Proceedings of ECSCW 2007. September 24–28th, Limerick, Ireland, pp. 231–250, London, UK: Springer.
-
(2007)
Proceedings of ECSCW 2007
, pp. 231-250
-
-
O'Neill, J.1
Martin, D.2
Colombino, T.3
Watts-Perotti, J.4
Sprague, M.5
Woolfe, G.6
-
146
-
-
33845409854
-
Ten years of talking about machines
-
Orr, J. (2006). Ten years of talking about machines. Organization Studies, 27(12), pp. 1805–1820.
-
(2006)
Organization Studies
, vol.27
, Issue.12
, pp. 1805-1820
-
-
Orr, J.1
-
147
-
-
0001664451
-
What are workplace studies for?
-
Plowman, L., Rogers, Y., and Ramage, M. (1995). What are workplace studies for? ECSCW. 309–324.
-
(1995)
ECSCW
, pp. 309-324
-
-
Plowman, L.1
Rogers, Y.2
Ramage, M.3
-
148
-
-
0003806577
-
-
New York: Doubleday and Company, Inc
-
Polanyi, M. (1966). The Tacit Dimension. New York: Doubleday and Company, Inc.
-
(1966)
The Tacit Dimension
-
-
Polanyi, M.1
-
149
-
-
33947547175
-
Partnering with clinical providers to enhance the efficiciency of an EMR
-
Puffer, M. J., Ferguson, J. A., Wright, B. C., Osborn, J., Anshus, A. L., Cahill, B. P., Kamath, J., and Ryan, M. (2007). Partnering with clinical providers to enhance the efficiciency of an EMR. Journal of Healthcare Information Management 21(1):25–32.
-
(2007)
Journal of Healthcare Information Management
, vol.21
, Issue.1
, pp. 25-32
-
-
Puffer, M.J.1
Ferguson, J.A.2
Wright, B.C.3
Osborn, J.4
Anshus, A.L.5
Cahill, B.P.6
Kamath, J.7
Ryan, M.8
-
154
-
-
84905414912
-
Working with “Constant Interruption”: CSCW and the Small Office
-
Cambridge, MA: ACM
-
Rouncefield, M., Hughes, J. A., Rodden, T., and Villar, S. (1994). Working with “Constant Interruption”: CSCW and the Small Office. Computer Supported Cooperative Work '94. pp. 275–286. Cambridge, MA: ACM.
-
(1994)
Computer Supported Cooperative Work '94
, pp. 275-286
-
-
Rouncefield, M.1
Hughes, J.A.2
Rodden, T.3
Villar, S.4
-
155
-
-
0005365959
-
Capturing distributed activities: Video-based interaction analysis as a component of workplace ethnography
-
A. S. Lee, J. Liebenau, and J. I. DeGross (eds.), Proceedings of the IFIP TC8 WG 8.2 International Conference on Information Systems and Qualitative Research. London: Chapman and Hall
-
Ruhleder, K. and Jordan, B. (1997). Capturing distributed activities: Video-based interaction analysis as a component of workplace ethnography. A. S. Lee, J. Liebenau, and J. I. DeGross (eds.), Information Systems and Qualitative Research (pp. 246–275). Proceedings of the IFIP TC8 WG 8.2 International Conference on Information Systems and Qualitative Research. London: Chapman and Hall.
-
(1997)
Information Systems and Qualitative Research
, pp. 246-275
-
-
Ruhleder, K.1
Jordan, B.2
-
157
-
-
0002266651
-
On the preferences for agreement and contiguity in sequences in conversation
-
J. R. E. Lee and G. Button (Eds.), Bristol, UK: Multilingual Matters
-
Sacks, H. (1987). On the preferences for agreement and contiguity in sequences in conversation. In J. R. E. Lee and G. Button (Eds.), Talk and Social Organisation, (pp. 54–69). Bristol, UK: Multilingual Matters.
-
(1987)
Talk and Social Organisation
, pp. 54-69
-
-
Sacks, H.1
-
159
-
-
0001993801
-
Two preferences in the organization of reference to persons in conversation and their interaction
-
G. Psathas (ed.), New York: Irvington
-
Sacks, H., & Schegloff, E. A. (1979). Two preferences in the organization of reference to persons in conversation and their interaction. G. Psathas (ed.), Everyday language: Studies in Ethnomethodology (pp. 15–21). New York: Irvington.
-
(1979)
Everyday language: Studies in Ethnomethodology
, pp. 15-21
-
-
Sacks, H.1
Schegloff, E.A.2
-
160
-
-
0000098051
-
A simplest systematics for the organization of turn-taking for conversation
-
Part 1
-
Sacks, H., Schegloff E. A., and Jefferson G. (1974). A simplest systematics for the organization of turn-taking for conversation. Language 50(4), Part 1, pp. 696–735.
-
(1974)
Language
, vol.50
, Issue.4
, pp. 696-735
-
-
Sacks, H.1
Schegloff, E.A.2
Jefferson, G.3
-
162
-
-
34147141410
-
Opening up closings
-
Schegloff, Emanuel A. and Sacks, H. (1973).Opening up closings. Semiotica 7: 289–327.
-
(1973)
Semiotica
, vol.7
, pp. 289-327
-
-
Schegloff, E.A.1
Sacks, H.2
-
164
-
-
34248573939
-
A Look at Tokyo Youth at Leisure: Towards the Design of New Media to Support Leisure Outings
-
Schiano, D. J., Elliott, A., and Bellotti, V. (2007). A Look at Tokyo Youth at Leisure: Towards the Design of New Media to Support Leisure Outings. Computer Supported Coop. Work 16, 1–2: 45–73.
-
(2007)
Computer Supported Coop. Work
, vol.16
-
-
Schiano, D.J.1
Elliott, A.2
Bellotti, V.3
-
165
-
-
0032689090
-
Of maps and scripts: The status of formal constructs in cooperative work
-
Schmidt, K. (1999). Of maps and scripts: the status of formal constructs in cooperative work, Information and Software Technology, 41.6, pp. 319–29.
-
(1999)
Information and Software Technology
, vol.41
, pp. 319-329
-
-
Schmidt, K.1
-
166
-
-
0012366666
-
The critical role of workplace studies in CSCW
-
P. Luff; J. Hindmarsh; and C. Heath (eds.): Cambridge University Press, Cambridge
-
Schmidt, K. (2000). The critical role of workplace studies in CSCW. P. Luff; J. Hindmarsh; and C. Heath (eds.): Workplace Studies: Recovering Work Practice and Informing System Design (pp. 141–149). Cambridge University Press, Cambridge.
-
(2000)
Workplace Studies: Recovering Work Practice and Informing System Design
, pp. 141-149
-
-
Schmidt, K.1
-
176
-
-
84923499409
-
Policing Information Systems: The Social Context of Success and Failure in Introducing Information Systems in the Police Service
-
Rank Xerox Limited, Cambridge EuroPARC
-
Shapiro, D., Hughes, J., Harper, R., Ackroyd, S., and Soothill, K. (1991). Policing Information Systems: The Social Context of Success and Failure in Introducing Information Systems in the Police Service. Technical Report EPC-91–117. Rank Xerox Limited, Cambridge EuroPARC.
-
(1991)
Technical Report EPC-91–117
-
-
Shapiro, D.1
Hughes, J.2
Harper, R.3
Ackroyd, S.4
Soothill, K.5
-
181
-
-
84923474081
-
-
CRC Press
-
Strappers, P. J., Sanders, E. B-N. (2004). D. McDonagh, P. Hekkert, J. Van Erp, and D. Gyi (eds.) Design and Emotion: The Experience of Everyday Things (pp. 77–81). CRC Press.
-
(2004)
Design and Emotion: The Experience of Everyday Things
, pp. 77-81
-
-
Strappers, P.J.1
Sanders, E.B.-N.2
McDonagh, D.3
Hekkert, P.4
Van Erp, J.5
Gyi, D.6
-
183
-
-
77954486405
-
-
Springer
-
Streitz, N., Kameas, A., and Mavrommati, I. (eds.) (2007). The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments. Springer.
-
(2007)
The Disappearing Computer: Interaction Design, System Infrastructures and Applications for Smart Environments
-
-
Streitz, N.1
Kameas, A.2
Mavrommati, I.3
-
184
-
-
84976807014
-
Office procedures as practical action: Models of work and system design
-
Suchman, L. (1983). Office procedures as practical action: Models of work and system design. In ACM Transactions on Office Information Systems, 1 (4), 320–328.
-
(1983)
ACM Transactions on Office Information Systems
, vol.1
, Issue.4
, pp. 320-328
-
-
Suchman, L.1
-
188
-
-
0002883010
-
Centers of coordination: A case and some themes
-
L. Resnick, R. Säljö, C. Pontecorvo & B. Burge (eds.), Berlin: Springer-Verlag
-
Suchman, L. (1997). Centers of coordination: A case and some themes. L. Resnick, R. Säljö, C. Pontecorvo & B. Burge (eds.), Discourse, Tools, and Reasoning: Essays on Situated Cognition (pp. 41–62). Berlin: Springer-Verlag.
-
(1997)
Discourse, Tools, and Reasoning: Essays on Situated Cognition
, pp. 41-62
-
-
Suchman, L.1
-
189
-
-
0002580091
-
Making a case: ‘Knowledge’ and ‘routine’ work in document production
-
P. Luff, J. Hindmarsh and C. Heath (eds.) Cambridge: Cambridge University Press
-
Suchman, L. (2000). Making a case: ‘Knowledge’ and ‘routine’ work in document production. P. Luff, J. Hindmarsh and C. Heath (eds.) Workplace Studies: Recovering Work Practice and Informing System Design. Cambridge: Cambridge University Press.
-
(2000)
Workplace Studies: Recovering Work Practice and Informing System Design
-
-
Suchman, L.1
-
191
-
-
0033236403
-
Reconstructing technologies as social practice
-
Suchman, L., Blomberg, J., Orr, J. and Trigg, R. (1999). Reconstructing technologies as social practice. American Behavioral Scientist 43: 392–408.
-
(1999)
American Behavioral Scientist
, vol.43
, pp. 392-408
-
-
Suchman, L.1
Blomberg, J.2
Orr, J.3
Trigg, R.4
-
192
-
-
0002686419
-
Understanding practice: Video as a medium for reflection and design
-
J. Greenbaum and M. Kyng (eds.), Hillsdale: Lawrence Erlbaum Associates
-
Suchman, L. and Trigg, R. H. (1991). Understanding practice: Video as a medium for reflection and design. J. Greenbaum and M. Kyng (eds.), Design at Work: Cooperative Design of Computer Systems. Hillsdale: Lawrence Erlbaum Associates.
-
(1991)
Design at Work: Cooperative Design of Computer Systems
-
-
Suchman, L.1
Trigg, R.H.2
-
193
-
-
0036616802
-
Working artifacts: Ethnomethods of the prototype
-
Suchman, L., Trigg, R., and Blomberg, J. (2002). Working artifacts: Ethnomethods of the prototype. British Journal of Sociology 53 (2): 163–79.
-
(2002)
British Journal of Sociology
, vol.53
, Issue.2
, pp. 163-179
-
-
Suchman, L.1
Trigg, R.2
Blomberg, J.3
-
194
-
-
0040709278
-
Re-engaging and dis-engaging talk in activity
-
Szymanski, M. (1999) Re-engaging and dis-engaging talk in activity. Language in Society (1999), 28. pp. 1–23.
-
(1999)
Language in Society (1999)
, vol.28
, pp. 1-23
-
-
Szymanski, M.1
-
195
-
-
85084686866
-
Unremarkable computing
-
Minneapolis: ACM Press
-
Tolmie, P., Pycock, J., Diggins, T., Maclean, A. and Karsenty, A. (2002). Unremarkable computing. Proceedings of the 2002 Conference on Human Factors in Computing Systems, pp. 399–406, Minneapolis: ACM Press.
-
(2002)
Proceedings of the 2002 Conference on Human Factors in Computing Systems
, pp. 399-406
-
-
Tolmie, P.1
Pycock, J.2
Diggins, T.3
Maclean, A.4
Karsenty, A.5
-
197
-
-
17144379300
-
Clinician style and examination room computers: A video ethnography
-
Ventres, W., Kooienga, S., Marlin, R., Vuckovic, N. and Stewart, V. (2005). Clinician style and examination room computers: A video ethnography. Family Medicine 37(4): 276–281.
-
(2005)
Family Medicine
, vol.37
, Issue.4
, pp. 276-281
-
-
Ventres, W.1
Kooienga, S.2
Marlin, R.3
Vuckovic, N.4
Stewart, V.5
-
198
-
-
0032650141
-
Coherence: An approach to representing ethnographic analyses in system design
-
Viller, S. and Sommerville, I. (1999). Coherence: An approach to representing ethnographic analyses in system design. Human-Computer Interaction, 14: 9–41.
-
(1999)
Human-Computer Interaction
, vol.14
, pp. 9-41
-
-
Viller, S.1
Sommerville, I.2
-
200
-
-
85015898797
-
Would you like to do it yourself? Service requests and their non-granting responses
-
P. Seedhouse, K. Richards (eds.), Basingstoke, UK: MacMillan
-
Vinkhuyzen, E., Szymanski, M. H. (2005). Would you like to do it yourself? Service requests and their non-granting responses. P. Seedhouse, K. Richards (eds.), Applying Conversation Analysis, 91–106. Basingstoke, UK: MacMillan.
-
(2005)
Applying Conversation Analysis
, pp. 91-106
-
-
Vinkhuyzen, E.1
Szymanski, M.H.2
-
201
-
-
65749100470
-
Expert system technology in work practice: A report on service technicians and machine diagnosis
-
S. Hester and D. Francis (eds.), Aldershot, U.K: Ashgate
-
Vinkhuyzen, E., and Whalen, J. (2007). Expert system technology in work practice: A report on service technicians and machine diagnosis. S. Hester and D. Francis (eds.), Orders of Ordinary Action. Aldershot, U.K: Ashgate.
-
(2007)
Orders of Ordinary Action
-
-
Vinkhuyzen, E.1
Whalen, J.2
-
203
-
-
0344271359
-
Representations of work: Bringing designers and users together
-
(Palo Alto, CA) Computer Professionals for Social Responsibility
-
Wall, P., and Mosher, A. (1994). Representations of work: Bringing designers and users together. Proceedings of the Participatory Design Conference (Palo Alto, CA), pp. 87–98. Computer Professionals for Social Responsibility.
-
(1994)
Proceedings of the Participatory Design Conference
, pp. 87-98
-
-
Wall, P.1
Mosher, A.2
-
204
-
-
84923408704
-
Pushing new frontiers. Examining the future of paper and electronic documents
-
Chicago, IL
-
Watts-Perotti, J., Sprague, M. A., Wall, P., McCorkindale, C., (2009). Pushing new frontiers. Examining the future of paper and electronic documents, in the Proceedings for the Ethnographic Praxis in Industry Conference, Chicago, IL.
-
(2009)
Proceedings for the Ethnographic Praxis in Industry Conference
-
-
Watts-Perotti, J.1
Sprague, M.A.2
Wall, P.3
McCorkindale, C.4
-
205
-
-
0001853125
-
st Century
-
Weiser, M. (1991). “The computer for the 21st Century,” Scientific American, 265(3): 94–104.
-
(1991)
Scientific American
, vol.265
, Issue.3
, pp. 94-104
-
-
Weiser, M.1
-
206
-
-
84976680345
-
The world is not a desktop
-
January
-
Weiser, M. (1994). The world is not a desktop. ACM Interactions, January: 7–8.
-
(1994)
ACM Interactions
, pp. 7-8
-
-
Weiser, M.1
-
209
-
-
0037775431
-
Expert systems in (inter)action: Diagnosing document machine problems over the telephone
-
P. Luff, J. Hindmarsh, and C. Heath (eds.), Cambridge: Cambridge University Press
-
Whalen, J. and Vinkhuyzen, E. (2001). Expert systems in (inter)action: diagnosing document machine problems over the telephone. In P. Luff, J. Hindmarsh, and C. Heath (eds.), Workplace Studies: Recovering Work Practice and Information System Design (pp. 92–140). Cambridge: Cambridge University Press.
-
(2001)
Workplace Studies: Recovering Work Practice and Information System Design
, pp. 92-140
-
-
Whalen, J.1
Vinkhuyzen, E.2
-
210
-
-
0036617220
-
Improvisational choreography in teleservice work
-
June
-
Whalen, J., Whalen, M.; Henderson, K. (2002). Improvisational choreography in teleservice work. British Journal of Sociology. June; 53 (2). 239–258.
-
(2002)
British Journal of Sociology
, vol.53
, Issue.2
, pp. 239-258
-
-
Whalen, J.1
Whalen, M.2
Henderson, K.3
-
211
-
-
84928506616
-
When words fail: A single case analysis
-
Whalen, J., Zimmerman, D. H., and Whalen, M. R. (1988). When words fail: A single case analysis, Social Problems, Vol. 35, No. 4, pp. 335–362.
-
(1988)
Social Problems
, vol.35
, Issue.4
, pp. 335-362
-
-
Whalen, J.1
Zimmerman, D.H.2
Whalen, M.R.3
-
212
-
-
34147163994
-
Working a call: Multiparty management and interactional infrastructure in calls for help
-
C. D. Baker, M. Emmison, and A. Firth (eds.), Amsterdam: John Benjamins
-
Whalen, J. and Zimmerman, D. H. (2005). Working a call: Multiparty management and interactional infrastructure in calls for help. In C. D. Baker, M. Emmison, and A. Firth (eds.), Calling For Help: Language and Social Interaction in Telephone Helplines. Amsterdam: John Benjamins.
-
(2005)
Calling For Help: Language and Social Interaction in Telephone Helplines
-
-
Whalen, J.1
Zimmerman, D.H.2
-
213
-
-
67349165122
-
Studying workscapes
-
P. LeVine and R. Scollon (eds.), Washington, DC: Georgetown University Press
-
Whalen, M. and Whalen, J. (2004). Studying workscapes. P. LeVine and R. Scollon (eds.), Discourse and Technology: Multimodal Discourse Analysis, (pp. 208–229). Washington, DC: Georgetown University Press.
-
(2004)
Discourse and Technology: Multimodal Discourse Analysis
, pp. 208-229
-
-
Whalen, M.1
Whalen, J.2
-
214
-
-
84935460870
-
Sequential and institutional contexts in calls for help
-
Whalen, M. and Zimmerman, D. H. (1987). Sequential and institutional contexts in calls for help. Social Psychology Quarterly 50:172–85.
-
(1987)
Social Psychology Quarterly
, vol.50
, pp. 172-185
-
-
Whalen, M.1
Zimmerman, D.H.2
-
215
-
-
84971790877
-
Describing trouble: Practical epistemology in citizen calls to the police
-
Whalen, M. and Zimmerman, D. H. (1990). Describing trouble: Practical epistemology in citizen calls to the police. Language in Society, 19:4.
-
(1990)
Language in Society
, vol.19
, pp. 4
-
-
Whalen, M.1
Zimmerman, D.H.2
-
219
-
-
0001702114
-
The interactional organization of calls for emergency
-
P. Drew and J. Heritage (eds.), Cambridge, UK: Cambridge University Press
-
Zimmerman, D. H. (1992). The interactional organization of calls for emergency. P. Drew and J. Heritage (eds.), Talk at Work (pp. 418–469). Cambridge, UK: Cambridge University Press.
-
(1992)
Talk at Work
, pp. 418-469
-
-
Zimmerman, D.H.1
|