Influence of social software features on the reuse of Business Intelligence reports

Information Processing and Management

Volumn 51, Issue 3, 2015, Pages 235-251

  Alpar, Paul ^a   Engler, Tobias H ^a   Schulz, Michael ^a  

^a PHILIPPS UNIVERSITY MARBURG   (Germany)

Author keywords

Business Intelligence (BI); Enterprise 2.0; Influence processes; Reuse; Social software

Indexed keywords

COMPUTER SOFTWARE REUSABILITY; INFORMATION ANALYSIS; QUALITY CONTROL;

ELABORATION LIKELIHOOD MODELS; ENTERPRISE 2.0; KNOWLEDGE WORKERS; QUALITY OF INFORMATION; REUSE; SOCIAL CUES; SOCIAL SOFTWARE; USER EVALUATIONS;

INFORMATION FILTERING;

EID: 84923231176     PISSN: 03064573     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ipm.2015.01.004     Document Type: Article

References (80)

1. A. Aamodt, and E. Plaza Case-based reasoning: Foundational issues, methodological variations, and system approaches AI Communications 7 1 1994 39 59
2. A.E. Akgün, J. Byrne, H. Keskin, G.S. Lynn, and S.Z. Imamoglu Knowledge networks in new product development projects: A transactive memory perspective Information & Management 42 8 2005 1105 1120
3. M. Alavi, and D.E. Leidner Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues MIS Quarterly 25 1 2001 107 136
4. C.M. Angst, and R. Agarwal Adoption of electronic health records in the presence of privacy concerns: The elaboration likelihood model and individual persuasion MIS Quarterly 33 2 2009 339 370
5. Angst, C.; & Agarwal, R. (2004). Central and peripheral routes to sustained technology usage. In DIGIT proceedings.
6. J.E. Bailey, and S.W. Pearson Development of a tool for measuring and analyzing computer user satisfaction Management Science 29 5 1983 530 545
7. A. Bandura Social learning theory 1977 England, Prentice-Hall Oxford
8. Bevanda, V.; & Pavletić, M. (2007). Business intelligence portal using concept maps. Ekonomska istraživanja, 20(1), 100-108.
9. A. Bhattacherjee, and C. Sanford Influence processes for information technology acceptance: An elaboration likelihood model MIS Quarterly 30 4 2006 805 825
10. M. Böhringer, P. Gluchowski, C. Kurze, and C. Schieder On the role of social software techniques for the design of self-organising enterprise reporting portals V. Luzar-Stiffler, I. Jarec, Z. Bekic, Proceedings of the ITI 2009 31st international conference on information technology interfaces, Cavtat/Dubrovnik, Croatia, June 22-25, 2009 2009 IEEE 153 158.
11. S.J. Breckler Empirical validation of affect, behavior, and cognition as distinct components of attitude Journal of Personality and Social Psychology 47 6 1984 1191 1205
12. J.T. Cacioppo, and R.E. Petty Effects of message repetition and position on cognitive response, recall, and persuasion Journal of Personality and Social Psychology 37 1 1979 97 109
13. R.T. Cenfetelli, and G. Bassellier Interpretation of formative measurement in information systems research MIS Quarterly 33 4 2009 689 707
14. W.W. Chin, B.L. Marcolin, and P.R. Newsted A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study Information Systems Research 14 2 2003 189 217
15. W.W. Chin The partial least squares approach to structural equation modeling G.A. Marcoulides, Modern methods for business research 1st ed. 1998 Lawrence Erlbaum Associates Mahwah 295 358
16. W.W. Chin, and P.R. Newsted Structural equation modeling analysis with small samples using partial least squares R.H. Hoyle, Statistical strategies for small sample research 1999 Sage Thousand Oaks 307 342
17. D. Constant, S. Kiesler, and L. Sproull What's mine is ours, or is it? A study of attitudes about information sharing Information Systems Research 5 4 1994 400 421
18. T.H. Davenport, and L. Prusak Working knowledge: How organizations manage what they know 2000 Harvard Business Press
19. F.D. Davis, R.P. Bagozzi, and P.R. Warshaw User acceptance of computer technology: A comparison of two theoretical models Management Science 35 8 1989 982 1003
20. M. Dewatripont, and J. Tirole Modes of communication Journal of Political Economy 113 6 2005 1217 1238 (The University of Chicago Press)
21. A. Diamantopoulos, and H.M. Winklhofer Index construction with formative indicators: An alternative to scale development Journal of Marketing Research 38 2 2001 269 277
22. J.J. Dijkstra User agreement with incorrect expert system advice Behaviour & Information Technology 18 6 1999 399 411 (Taylor & Francis)
23. Eckerson, W. W. (2008). Pervasive business intelligence - Techniques and technologies to deploy BI on an enterprise scale. TDWI best practices report (Third Quarter). The Date Warehouse Institute.
24. Evelson, B. (2012). The Forrester Wave™: Self-service business intelligence platforms, Q2.
25. Fadel, K. J.; Durcikova, A.; & Cha, H. S. (2008). Elaboration likelihood in knowledge management: A model and experimental test. In Hawaii international conference on system sciences, proceedings of the 41st annual (pp. 359-368).
26. M. Fishbein, and I. Ajzen Belief, attitude, intention and behavior: An introduction to theory and research Addison-Wesley series in social psychology 1975 Addison-Wesley Reading, Mass
27. C. Fornell, and D.F. Larcker Evaluating structural equation models with unobservable variables and measurement error Journal of Marketing Research 18 1 1981 39 50 (American Marketing Association)
28. W.B. Frakes, and C.J. Fox Sixteen questions about software reuse Communications of the ACM 38 6 1995 75 87 (ACM, New York, NY, USA)
29. A.H. Gold, A. Malhotra, and A.H. Segars Knowledge management: An organizational capabilities perspective Journal of Management Information Systems 18 1 2001 185 214
30. O. Götz, K. Liehr-Gobbers, and M. Krafft Evaluation of structural equation models using the partial least squares (PLS) approach V. Esposito Vinzi, W.W. Chin, J. Henseler, Springer handbooks of computational statistics 2010 Springer Berlin Heidelberg 691 711
31. R.M. Grant Toward a knowledge-based theory of the firm Strategic Management Journal 17 1996 109 122
32. R.M. Grant The knowledge-based view of the firm: Implications for management practice Long Range Planning 30 3 1997 450 454 (Pergamon)
33. A.G. Greenwald Cognitive learning, cognitive response to persuasion, and attitude change A.G. Greenwald, T.C. Brock, T.M. Ostrom, Psychological foundations of attitude 1968 Academic Press New York 147 170
34. J. Henseler, and G. Fassott Testing moderating effects in PLS path models: An illustration of available procedures V. Esposito Vinzi, W.W. Chin, J. Henseler, Handbook of partial least squares: Springer handbooks of computational statistics 2010 Springer Berlin 713 735
35. M. Hertzum, and A.M. Pejtersen The information-seeking practices of engineers: Searching for documents as well as for people Information Processing & Management 36 5 2000 761 778
36. Hichert, R. (2007). Schreckenskeller Beispiel 1: Niederlassungen. < http://www.hichert.com/downloads/consulting/Schrecken-01.pdf >. Accessed 22.04.14.
37. G. Hofstede, G.J. Hofstede, and M. Minkov Cultures and organizations - Software of the mind 1991 McGraw-Hill London
38. IBM Connections (2013). < http://www-03.ibm.com/software/products/us/en/conn/ >. Accessed 22.04.14.
39. C.B. Jarvis, S.B. Mackenzie, P.M. Podsakoff, D.G. Mick, and W.O. Bearden A critical review of construct indicators and measurement model misspecification in marketing and consumer research Journal of Consumer Research 30 2 2003 199 218
40. Jung, E.; Srite, M.; Haseman, W.; & Jung, E. J. (2013). Attitude change process toward ERP systems using the elaboration likelihood model. In Proceedings of the nineteenth Americas conference on information system.
41. E. Karahanna, and D.W. Straub The psychological origins of perceived usefulness and ease-of-use Information & Management 35 4 1999 237 250
42. Kayhan, V.; & Bhattacherjee, A. (2010). Usage of online knowledge repositories: A comparison of two governance mechanisms. In ECIS 2010 proceedings.
43. H.C. Kelman Processes of opinion change Public Opinion Quarterly 25 1 1961 57 78
44. M. Koslowsky, and J. Schwarzwald The power interaction model: Theory, methodology, and empirical applications 2001 Psychology Press
45. I. Kubiszewski, T. Noordewier, and R. Costanza Perceived credibility of internet encyclopedias Computers & Education 56 3 2011 659 667
46. Y.W. Lee, D.M. Strong, B.K. Kahn, and R.Y. Wang AIMQ: A methodology for information quality assessment Information & Management 40 2 2002 133 146
47. C.-Y. Li Persuasive messages on information system acceptance: A theoretical extension of elaboration likelihood model and social influence theory Computers in Human Behavior 29 1 2013 264 275
48. S. Lim College students' credibility judgments and heuristics concerning Wikipedia Information Processing & Management 49 2 2013 405 419
49. C. Luo, X.R. Luo, and L. Schatzberg Impact of informational factors on online recommendation credibility: The moderating role of source credibility Decision Support Systems 56 2013
50. D. Maheswaran, and S. Chaiken Promoting systematic processing in low-motivation settings: Effect of incongruent information on processing and judgment Journal of Personality and Social Psychology, US 61 1 1991 13 25
51. B. Mak, B.H. Schmitt, and K. Lyytinen User participation in knowledge update of expert systems Information & Management 32 2 1997 55 63
52. A.P. McAfee Enterprise 2.0: The dawn of emergent collaboration MIT Sloan Management Review 47 3 2006 21 28
53. A.P. McAfee, and E. Brynjolfsson Big data: The management revolution Harvard Business Review 90 10 2012 60 66
54. Meredith, R.; & O'Donnell, P. (2010). A functional model of social media and its application to business intelligence. In Proceedings of the 2010 conference on bridging the socio-technical gap in decision support systems: Challenges for the next decade (pp. 129-140).
55. Microsoft SharePoint (2013). < http://office.microsoft.com/en-us/sharepoint/>. Accessed 22.04.14.
56. J.A. Nickerson, and T.R. Zenger A knowledge-based theory of the firm: The problem-solving perspective Organization Science, INFORMS 15 6 2004 617 632
57. J.C. Nunnally, and I.H. Bernstein Psychometric theory McGraw-Hill series in psychology 3rd ed. 1994 McGraw-Hill New York
58. T. O'Reilly What is Web 2.0: Design patterns and business models for the next generation of Software Communications & Strategies 65 2007 17 37
59. Pee, L. G. (2012). Trust of information on social media: An elaboration likelihood model trust of information on social media. In CONF-IRM 2012 proceedings. Paper 29.
60. R.E. Petty, and J.T. Cacioppo Attitudes and persuasion: Classic and contemporary approaches 1981 Westview Press Boulder, CO
61. R.E. Petty, and J.T. Cacioppo The elaboration likelihood model of persuasion Advances in Experimental Social Psychology 19 1 1986 123 205
62. Petty, R. E.; & Wegener, D. T. (1998). Attitude change: Multiple roles for persuasion variables. In D. T. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), The handbook of social psychology (4th ed.; Vols. 1 and 2, pp. 323-390). New York, NY, US: McGraw-Hill.
63. C. Pornpitakpan The persuasiveness of source credibility: A critical review of five decades' evidence Journal of Applied Social Psychology 34 2 2004 243 281 (Blackwell Publishing Ltd)
64. W. Reinartz, M. Haenlein, and J. Henseler An empirical comparison of the efficacy of covariance-based and variance-based SEM International Journal of Research in Marketing 26 4 2009 332 344
65. S.Y. Rieh Judgment of information quality and cognitive authority in the web Journal of the American Society for Information Science and Technology 53 2 2002 145 161
66. Ringle, C. M.; Wende, S.; & Becker, J.-M. (2014). SmartPLS 3.0.
67. M.J. Rosenberg, and C.I. Hovland Attitude organization and change: An analysis of consistency among attitude components M.J. Rosenberg, C.I. Hovland, W.J. McGuire, Cognitive, affective, and behavioral components of attitudes 1960 Yale University Press New Haven 1 14
68. K. Rouibah, and S. Ould-ali PUZZLE: A concept and prototype for linking business intelligence to business strategy The Journal of Strategic Information Systems 11 2 2002 133 152
69. SAP StreamWork (2013). < http://www54.sap.com/pc/analytics/business-intelligence/software/streamwork/overview/index.html >. Accessed 22.04.14.
70. C.E. Shannon, and W. Weaver The mathematical theory of communication 1949 University of Illinois Press Urbana
71. B. Sternthal, R. Dholakia, and C. Leavitt The persuasive effect of source credibility: Tests of cognitive response Journal of Consumer Research 4 4 1978 252 260
72. S. Streukens, M. Wetzels, A. Daryanto, and K. de Ruyter Analyzing factorial data using PLS V.E. Vinzi, W.W. Chin, J. Henseler, Handbook of partial least squares: Concepts, methods and applications 1st ed 2010 Springer Berlin 567 587
73. S.W. Sussman, and W.S. Siegal Informational influence in organizations: An integrated approach to knowledge adoption Information Systems Research 14 1 2003 47 65
74. K.Y. Tam, and S.Y. Ho Web personalization as a persuasion strategy: An elaboration likelihood model perspective Information Systems Research 16 3 2005 271 291
75. M. Tenenhaus, V.E. Vinzi, Y.-M. Chatelin, and C. Lauro PLS path modeling Computational Statistics & Data Analysis 48 1 2005 159 205
76. G. Toegel, and J.A. Conger 360-degree assessment: Time for reinvention Academy of Management Learning & Education 2 3 2003 297 311
77. Y. Wand, and R.Y. Wang Anchoring data quality dimensions in ontological foundations Communications of the ACM 39 11 1996 86 95
78. S.P. Weisband, S.K. Schneider, and T. Connolly Computer-mediated communication and social information: Status salience and status differences Academy of Management Journal 38 4 1995 1124 1151
79. M. Wetzels, G. Odekerken-Schröder, and C. van Oppen Usind PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration MIS Quarterly 33 1 2009 177 195
80. L.M. Willemsen, P.C. Neijens, F. Bronner, and J.A. de Ridder "Highly Recommended!" The content characteristics and perceived usefulness of online consumer reviews Journal of Computer-Mediated Communication 17 1 2011 19 38