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1
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33845367774
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note
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DrKW's internal blogs are powered by b2evolution, it's wiki-building software is Social Text, and its messaging software is Mindalign.
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2
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84860052461
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Boston: Harvard Business School Press
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Davenport's book "Thinking for a Living" (Boston: Harvard Business School Press, 2005) is the source for all data and quotes attributed to him in this article.
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(2005)
Davenport's Book "Thinking for a Living"
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3
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33845362590
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How do users feel about technology?
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Apr. 8
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M. Morris, "How Do Users Feel About Technology?" Forrester Research, Apr. 8, 2005.
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(2005)
Forrester Research
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Morris, M.1
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4
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0003609864
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(Boston: Harvard Business School Press), J.S. Brown and P. Duguid define practice as "the activity involved in getting work done
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In "The Social Life of Information" (Boston: Harvard Business School Press, 2000), J.S. Brown and P. Duguid define practice as "the activity involved in getting work done."
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(2000)
The Social Life of Information
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5
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33845350969
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note
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The WIMP was developed at Xerox PARC, successfully commercialized by Apple and adopted by Microsoft starting with its Windows operating system.
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6
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84860047508
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PC World, May 7
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D. O'Reilly, "Web-User Satisfaction on the Upswing," PC World, May 7, 2004, http://www.pcworld.com/news/article/0,aid, 116060,00.asp.
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(2004)
Web-User Satisfaction on the Upswing
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O'Reilly, D.1
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7
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25144517497
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Pew Internet & American Life Project, January
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D. Fallows, "Search Engine Users," Pew Internet & American Life Project, January 2005.
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(2005)
Search Engine Users
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Fallows, D.1
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9
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33845349826
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note
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The information architect Thomas Vander Wal is usually given credit for coining this term.
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11
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84860058266
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The vote and its results are discussed at and http://news.hereisthecity. com/news/busi ness_news/4764.cntns
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The vote and its results are discussed at http://www.drkw.com/eng/press/ 2662_3203.php and http://news.hereisthecity.com/news/busi ness_news/4764.cntns.
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12
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0032063949
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Empowerment: The emperor's new clothes
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May-June
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See, for example, C. Argyris, "Empowerment: The Emperor's New Clothes," Harvard Business Review 76 (May-June 1998): 98-105.
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(1998)
Harvard Business Review
, vol.76
, pp. 98-105
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Argyris, C.1
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