Factors affecting online tax filing - An application of the IS Success Model and trust theory

Computers in Human Behavior

Volumn 43, Issue , 2015, Pages 251-262

  Chen, Jengchung Victor ^a   Jubilado, Roppe Jenice M ^a   Capistrano, Erik Paolo S ^a,b   Yen, David C ^c  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b UNIVERSITY OF THE PHILIPPINES   (Philippines)

^c STATE UNIVERSITY OF NEW YORK   (United States)

Author keywords

e governments; Online tax system; Prior experience on offline government services; Trust in government; Trust in technology

Indexed keywords

GOVERNMENT DATA PROCESSING; TAXATION; WEBSITES;

E-GOVERNMENTS; OFFLINE; ON-LINE TAX; TRUST IN GOVERNMENT; TRUST IN TECHNOLOGIES;

SOCIAL NETWORKING (ONLINE);

EID: 84911468283     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2014.11.017     Document Type: Article

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