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Volumn , Issue , 2010, Pages 1-338

Business continuity management: A crisis management approach, second edition

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EID: 84911109891     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203866337     Document Type: Book
Times cited : (73)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.