메뉴 건너뛰기




Volumn 42, Issue , 2014, Pages 174-187

Sustainable development and stakeholder relations management: Exploring sustainability reporting in the hospitality industry from a SD-SRM approach

Author keywords

Hotels; Reporting; Stakeholders; Sustainability; Sustainable development

Indexed keywords


EID: 84904871042     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2014.07.003     Document Type: Article
Times cited : (57)

References (65)
  • 1
    • 15044346319 scopus 로고    scopus 로고
    • Corporate social reporting practices in western Europe: legitimating corporate behaviour?
    • Adams C.A., Hill W.Y., Roberts C.B. Corporate social reporting practices in western Europe: legitimating corporate behaviour?. Br. Account. Rev. 1998, 14(3):31-39.
    • (1998) Br. Account. Rev. , vol.14 , Issue.3 , pp. 31-39
    • Adams, C.A.1    Hill, W.Y.2    Roberts, C.B.3
  • 2
    • 0036136906 scopus 로고    scopus 로고
    • Restructuring seaside tourism: the resort lifecycle
    • Agarwal S. Restructuring seaside tourism: the resort lifecycle. Ann. Tourism Res. 2002, 29(1):25-55.
    • (2002) Ann. Tourism Res. , vol.29 , Issue.1 , pp. 25-55
    • Agarwal, S.1
  • 6
    • 67650267465 scopus 로고    scopus 로고
    • Hotel companies' contribution to improving the quality of life of local communities and the well-being of their employees
    • Bohdanowicz P., Zientara P. Hotel companies' contribution to improving the quality of life of local communities and the well-being of their employees. Tourism Hosp. Res. 2008, 9(2):147-158.
    • (2008) Tourism Hosp. Res. , vol.9 , Issue.2 , pp. 147-158
    • Bohdanowicz, P.1    Zientara, P.2
  • 7
    • 54949132106 scopus 로고    scopus 로고
    • Analysis of environmental statements issued by EMAS-Certified Spanish hotels
    • Bonilla M.J., Avilés C. Analysis of environmental statements issued by EMAS-Certified Spanish hotels. Cornell Hosp. Quart. 2008, 49(4):381-394.
    • (2008) Cornell Hosp. Quart. , vol.49 , Issue.4 , pp. 381-394
    • Bonilla, M.J.1    Avilés, C.2
  • 8
    • 33646393510 scopus 로고    scopus 로고
    • Corporate reputation and social performance: the importance of fit
    • Brammer S.J., Pavelin S. Corporate reputation and social performance: the importance of fit. J. Manage. Stud. 2006, 43(3):435-455.
    • (2006) J. Manage. Stud. , vol.43 , Issue.3 , pp. 435-455
    • Brammer, S.J.1    Pavelin, S.2
  • 9
    • 33746637576 scopus 로고    scopus 로고
    • Communication of corporate social responsibility by Portuguese banks
    • Branco M.C., Rodrigues L.L. Communication of corporate social responsibility by Portuguese banks. Corp. Commun.: Int. J. 2006, 11(3):232-248.
    • (2006) Corp. Commun.: Int. J. , vol.11 , Issue.3 , pp. 232-248
    • Branco, M.C.1    Rodrigues, L.L.2
  • 10
    • 84859819158 scopus 로고    scopus 로고
    • Corporate social responsibility as a vehicle to reveal the corporate identity: a study focused on the websites of Spanish financial entities
    • Bravo R., Matute J., Pina J.M. Corporate social responsibility as a vehicle to reveal the corporate identity: a study focused on the websites of Spanish financial entities. J. Bus. Ethics 2012, 107(2):129-146.
    • (2012) J. Bus. Ethics , vol.107 , Issue.2 , pp. 129-146
    • Bravo, R.1    Matute, J.2    Pina, J.M.3
  • 12
    • 2642545695 scopus 로고    scopus 로고
    • Sustainable development: mainstream and critical perspectives
    • Castro C.J. Sustainable development: mainstream and critical perspectives. Organ. Environ. 2004, 17(2):195-225.
    • (2004) Organ. Environ. , vol.17 , Issue.2 , pp. 195-225
    • Castro, C.J.1
  • 13
    • 21844434254 scopus 로고
    • A stakeholder framework for analyzing and evaluating corporate social performance
    • Clarkson M.B.E. A stakeholder framework for analyzing and evaluating corporate social performance. Acad. Manage. Rev. 1995, 20:92-117.
    • (1995) Acad. Manage. Rev. , vol.20 , pp. 92-117
    • Clarkson, M.B.E.1
  • 14
    • 38949123673 scopus 로고    scopus 로고
    • How corporate social responsibility is defined: an analysis of 37 definitions
    • Dahlsrud A. How corporate social responsibility is defined: an analysis of 37 definitions. Corp. Soc. Responsibility Environ. Manage. 2008, 15:1-13.
    • (2008) Corp. Soc. Responsibility Environ. Manage. , vol.15 , pp. 1-13
    • Dahlsrud, A.1
  • 15
    • 84986173321 scopus 로고    scopus 로고
    • The legitimising effect of social and environmental disclosures: a theoretical foundation
    • Deegan C. The legitimising effect of social and environmental disclosures: a theoretical foundation. Account. Audit. Account. J. 2002, 15(3):282-311.
    • (2002) Account. Audit. Account. J. , vol.15 , Issue.3 , pp. 282-311
    • Deegan, C.1
  • 16
    • 84858746249 scopus 로고    scopus 로고
    • Corporate social responsibility reporting by the global hotel industry: commitment, initiatives and performance
    • de Grosbois D. Corporate social responsibility reporting by the global hotel industry: commitment, initiatives and performance. Int. J. Hosp. Manage. 2012, 31:896-905.
    • (2012) Int. J. Hosp. Manage. , vol.31 , pp. 896-905
    • de Grosbois, D.1
  • 17
    • 77449136781 scopus 로고    scopus 로고
    • CSR among Canadian mass tour operators: good awareness but little action
    • Dodds R., Kuehnel J. CSR among Canadian mass tour operators: good awareness but little action. Int. J. Contemp. Hosp. Manage. 2010, 22(2):221-244.
    • (2010) Int. J. Contemp. Hosp. Manage. , vol.22 , Issue.2 , pp. 221-244
    • Dodds, R.1    Kuehnel, J.2
  • 18
    • 0036206314 scopus 로고    scopus 로고
    • Beyond the business case for corporate sustainability
    • Dyllick T., Hockerts K. Beyond the business case for corporate sustainability. Bus. Strat. Environ. 2002, 11:130-141.
    • (2002) Bus. Strat. Environ. , vol.11 , pp. 130-141
    • Dyllick, T.1    Hockerts, K.2
  • 19
    • 85029016454 scopus 로고    scopus 로고
    • Partnerships from Cannibals with forks: the triple-bottom line of 21st-century business
    • Elkington J. Partnerships from Cannibals with forks: the triple-bottom line of 21st-century business. Environ. Qual. Manage. 1998, 8(1):37-51.
    • (1998) Environ. Qual. Manage. , vol.8 , Issue.1 , pp. 37-51
    • Elkington, J.1
  • 21
    • 84904906339 scopus 로고    scopus 로고
    • Alianza para la Excelencia Turística, Madrid, Exceltur
    • Exceltur Acción social en la empresa turística 2003, Alianza para la Excelencia Turística, Madrid.
    • (2003) Acción social en la empresa turística
  • 22
    • 78650995962 scopus 로고    scopus 로고
    • Papers city council websites as a means of place brand identity communication
    • Florek M., Insch A., Gnoth J. Papers city council websites as a means of place brand identity communication. Place Branding 2006, 2(4):276-296.
    • (2006) Place Branding , vol.2 , Issue.4 , pp. 276-296
    • Florek, M.1    Insch, A.2    Gnoth, J.3
  • 25
    • 79959373661 scopus 로고    scopus 로고
    • Determinants of voluntary CSR disclosure: empirical evidence from Germany
    • Gamerschlag R., Möller K., Verbeeten F. Determinants of voluntary CSR disclosure: empirical evidence from Germany. Rev. Manage. Sci. 2011, 5:233-262.
    • (2011) Rev. Manage. Sci. , vol.5 , pp. 233-262
    • Gamerschlag, R.1    Möller, K.2    Verbeeten, F.3
  • 26
    • 34250330823 scopus 로고    scopus 로고
    • Ownership structure and corporate social responsibility disclosure: some Malaysian evidence
    • Ghazali N.A.M. Ownership structure and corporate social responsibility disclosure: some Malaysian evidence. Corp. Gov. 2007, 7(3):251-256.
    • (2007) Corp. Gov. , vol.7 , Issue.3 , pp. 251-256
    • Ghazali, N.A.M.1
  • 27
    • 84992926650 scopus 로고    scopus 로고
    • Children as co-decision makers in the family? The case of family holidays
    • Gram M. Children as co-decision makers in the family? The case of family holidays. Young Consum. 2007, 8(1):19-28.
    • (2007) Young Consum. , vol.8 , Issue.1 , pp. 19-28
    • Gram, M.1
  • 28
    • 79952797455 scopus 로고    scopus 로고
    • Diversity management strategies of global hotel groups: a corporate web site based exploration
    • Gröschl S. Diversity management strategies of global hotel groups: a corporate web site based exploration. Int. J. Contemp. Hosp. Manage. 2011, 23(2):224-240.
    • (2011) Int. J. Contemp. Hosp. Manage. , vol.23 , Issue.2 , pp. 224-240
    • Gröschl, S.1
  • 29
    • 84986065112 scopus 로고    scopus 로고
    • Some determinants of social and environmental disclosures in New Zealand companies
    • Hackston D., Milne M.J. Some determinants of social and environmental disclosures in New Zealand companies. Account. Audit. Account. J. 1996, 9(1):77-108.
    • (1996) Account. Audit. Account. J. , vol.9 , Issue.1 , pp. 77-108
    • Hackston, D.1    Milne, M.J.2
  • 31
    • 33751199373 scopus 로고    scopus 로고
    • Corporate social responsibility and tourism: hotel companies in Phuket, Thailand, after the Indian Ocean tsunami
    • Henderson J.C. Corporate social responsibility and tourism: hotel companies in Phuket, Thailand, after the Indian Ocean tsunami. Int. J. Hosp. Manage. 2007, 26(1):228-239.
    • (2007) Int. J. Hosp. Manage. , vol.26 , Issue.1 , pp. 228-239
    • Henderson, J.C.1
  • 32
    • 34547679516 scopus 로고    scopus 로고
    • Corporate social responsibility: what are top hotel companies reporting?
    • Holcomb J.L., Upchurch R.S., Okumus F. Corporate social responsibility: what are top hotel companies reporting?. Int. J. Contemp. Hosp. Manage. 2007, 19(6):461-476.
    • (2007) Int. J. Contemp. Hosp. Manage. , vol.19 , Issue.6 , pp. 461-476
    • Holcomb, J.L.1    Upchurch, R.S.2    Okumus, F.3
  • 33
    • 58149504187 scopus 로고    scopus 로고
    • The supply of corporate social responsibility disclosures among US firms
    • Holder-Webb L., Cohen J.R., Nath L., Wood D. The supply of corporate social responsibility disclosures among US firms. J. Bus. Ethics 2009, 84:497-527.
    • (2009) J. Bus. Ethics , vol.84 , pp. 497-527
    • Holder-Webb, L.1    Cohen, J.R.2    Nath, L.3    Wood, D.4
  • 35
    • 33745127765 scopus 로고    scopus 로고
    • Reporting and reflecting on corporate social responsibility in the hospitality industry: a case study of pub operators in the UK
    • Jones P., Comfort D., Hillier D. Reporting and reflecting on corporate social responsibility in the hospitality industry: a case study of pub operators in the UK. Int. J. Contemp. Hosp. Manage. 2005, 18(4):329-340.
    • (2005) Int. J. Contemp. Hosp. Manage. , vol.18 , Issue.4 , pp. 329-340
    • Jones, P.1    Comfort, D.2    Hillier, D.3
  • 36
    • 34547923352 scopus 로고    scopus 로고
    • Corporate social responsibility and stakeholder approach: a conceptual review
    • Kakabadse N.K., Rozuel C., Lee-Davies L. Corporate social responsibility and stakeholder approach: a conceptual review. Int. J. Bus. Gov. Ethics 2005, 1(4):277-302.
    • (2005) Int. J. Bus. Gov. Ethics , vol.1 , Issue.4 , pp. 277-302
    • Kakabadse, N.K.1    Rozuel, C.2    Lee-Davies, L.3
  • 37
  • 39
    • 33750848016 scopus 로고    scopus 로고
    • Normative perspectives for ethical and socially responsible marketing
    • Laczniak G.R., Murphy P.E. Normative perspectives for ethical and socially responsible marketing. J. Macromarker. 2006, 26(2):154-177.
    • (2006) J. Macromarker. , vol.26 , Issue.2 , pp. 154-177
    • Laczniak, G.R.1    Murphy, P.E.2
  • 40
    • 0346432524 scopus 로고    scopus 로고
    • Corporate social responsibility and marketing: an integrative framework
    • Maignan I., Ferrell O.C. Corporate social responsibility and marketing: an integrative framework. J. Acad. Market. Sci. 2004, 32(1):3-19.
    • (2004) J. Acad. Market. Sci. , vol.32 , Issue.1 , pp. 3-19
    • Maignan, I.1    Ferrell, O.C.2
  • 41
    • 84878199021 scopus 로고    scopus 로고
    • Measuring corporate social responsibility in tourism: development and validation of an efficient measurement scale in the hospitality industry
    • Martínez R.P., Pérez A., Rodríguez del Bosque I. Measuring corporate social responsibility in tourism: development and validation of an efficient measurement scale in the hospitality industry. J. Travel Tourism Market. 2013, 30:365-385.
    • (2013) J. Travel Tourism Market. , vol.30 , pp. 365-385
    • Martínez, R.P.1    Pérez, A.2    Rodríguez del Bosque, I.3
  • 42
    • 77449145152 scopus 로고    scopus 로고
    • An investigation into responsible tourism practices in the South African hotel industry
    • Merwe M.V.D., Wöcke A. An investigation into responsible tourism practices in the South African hotel industry. S. Afr. J. Bus. Manage. 2007, 38(2):1-12.
    • (2007) S. Afr. J. Bus. Manage. , vol.38 , Issue.2 , pp. 1-12
    • Merwe, M.V.D.1    Wöcke, A.2
  • 43
    • 41549084430 scopus 로고    scopus 로고
    • Corporate social responsibility communication: stakeholder information response and involvement strategies
    • Morsing M., Schultz M. Corporate social responsibility communication: stakeholder information response and involvement strategies. Bus. Ethics: Eur. Rev. 2006, 15(1):323-338.
    • (2006) Bus. Ethics: Eur. Rev. , vol.15 , Issue.1 , pp. 323-338
    • Morsing, M.1    Schultz, M.2
  • 44
    • 84898440110 scopus 로고    scopus 로고
    • Moving towards responsible events management
    • Musgrave J. Moving towards responsible events management. Worldwide Hosp. Tourism Themes 2011, 3(3):258-274.
    • (2011) Worldwide Hosp. Tourism Themes , vol.3 , Issue.3 , pp. 258-274
    • Musgrave, J.1
  • 46
    • 0036081356 scopus 로고    scopus 로고
    • Global expectations and their association with corporate social disclosure practices in Australia, Singapore and South Korea
    • Newson M., Deegan C. Global expectations and their association with corporate social disclosure practices in Australia, Singapore and South Korea. Int. J. Account. 2002, 37:183-213.
    • (2002) Int. J. Account. , vol.37 , pp. 183-213
    • Newson, M.1    Deegan, C.2
  • 47
    • 33645161793 scopus 로고    scopus 로고
    • Corporate responsibility: balancing economic environmental and social issues in the forest products industry
    • Panwar R., Rinne T., Hansen E., Juslin H. Corporate responsibility: balancing economic environmental and social issues in the forest products industry. For. Prod. J. 2006, 56(2):4-12.
    • (2006) For. Prod. J. , vol.56 , Issue.2 , pp. 4-12
    • Panwar, R.1    Rinne, T.2    Hansen, E.3    Juslin, H.4
  • 48
    • 0001647340 scopus 로고
    • Intra-industry disclosure in response to the Alaskan oil spill: a note on legitimacy theory
    • Patten D.M. Intra-industry disclosure in response to the Alaskan oil spill: a note on legitimacy theory. Account. Organ. Soc. 1992, 17(5):471-475.
    • (1992) Account. Organ. Soc. , vol.17 , Issue.5 , pp. 471-475
    • Patten, D.M.1
  • 49
    • 84931568546 scopus 로고    scopus 로고
    • Corporate reputation in the Spanish context: an interaction between reporting to stakeholders and industry
    • (in press)
    • Pérez A., García de los Salmones M.M., López C. Corporate reputation in the Spanish context: an interaction between reporting to stakeholders and industry. J. Bus. Ethics 2014, (in press). 10.1007/s10551-014-2199-3.
    • (2014) J. Bus. Ethics
    • Pérez, A.1    García de los Salmones, M.M.2    López, C.3
  • 50
    • 33749404012 scopus 로고    scopus 로고
    • Corporate social responsibility in Italy: state of the art
    • Perrini F., Pogutz S., Tencati A. Corporate social responsibility in Italy: state of the art. J. Bus. Strategies 2006, 23(1):65-91.
    • (2006) J. Bus. Strategies , vol.23 , Issue.1 , pp. 65-91
    • Perrini, F.1    Pogutz, S.2    Tencati, A.3
  • 51
    • 68049092592 scopus 로고    scopus 로고
    • Industry survey: transparency of annual sustainability reports
    • Piechocki R. Industry survey: transparency of annual sustainability reports. Corp. Reputation Rev. 2004, 7(2):107-123.
    • (2004) Corp. Reputation Rev. , vol.7 , Issue.2 , pp. 107-123
    • Piechocki, R.1
  • 53
    • 70349205595 scopus 로고    scopus 로고
    • Determinants of corporate social responsibility disclosure ratings by Spanish listed firms
    • Reverte C. Determinants of corporate social responsibility disclosure ratings by Spanish listed firms. J. Bus. Ethics 2009, 88:351-366.
    • (2009) J. Bus. Ethics , vol.88 , pp. 351-366
    • Reverte, C.1
  • 55
    • 70350212627 scopus 로고    scopus 로고
    • Online branding strategies of UK fashion retailers
    • Rowley J. Online branding strategies of UK fashion retailers. Internet Res. 2009, 19(3):348-369.
    • (2009) Internet Res. , vol.19 , Issue.3 , pp. 348-369
    • Rowley, J.1
  • 56
    • 77949918736 scopus 로고    scopus 로고
    • Half a century of marketing ethics: shifting perspectives and emerging trends
    • Sclegelmich B.B., Öberseder M. Half a century of marketing ethics: shifting perspectives and emerging trends. J. Bus. Ethics 2010, 93:1-19.
    • (2010) J. Bus. Ethics , vol.93 , pp. 1-19
    • Sclegelmich, B.B.1    Öberseder, M.2
  • 57
    • 0001450479 scopus 로고
    • Should trees have managerial standing? Toward stakeholder status for non-human nature
    • Starik M. Should trees have managerial standing? Toward stakeholder status for non-human nature. J. Bus. Ethics 1995, 14:207-217.
    • (1995) J. Bus. Ethics , vol.14 , pp. 207-217
    • Starik, M.1
  • 58
    • 0034635920 scopus 로고    scopus 로고
    • Eco-enterprise strategy: standing for sustainability
    • Stead J.G., Stead E. Eco-enterprise strategy: standing for sustainability. J. Bus. Ethics 2000, 24:313-329.
    • (2000) J. Bus. Ethics , vol.24 , pp. 313-329
    • Stead, J.G.1    Stead, E.2
  • 59
    • 27844436124 scopus 로고    scopus 로고
    • Corporations, stakeholders and sustainable development: a theoretical exploration of business-society relations
    • Steurer R., Langer M.E., Konrad A., Martinuzzi A. Corporations, stakeholders and sustainable development: a theoretical exploration of business-society relations. J. Bus. Ethics 2005, 61:263-281.
    • (2005) J. Bus. Ethics , vol.61 , pp. 263-281
    • Steurer, R.1    Langer, M.E.2    Konrad, A.3    Martinuzzi, A.4
  • 60
    • 84986014961 scopus 로고    scopus 로고
    • A longitudinal study of corporate social reporting in Singapore
    • Tsang E.W.K. A longitudinal study of corporate social reporting in Singapore. Account. Audit. Account. J. 1998, 11(5):624-635.
    • (1998) Account. Audit. Account. J. , vol.11 , Issue.5 , pp. 624-635
    • Tsang, E.W.K.1
  • 61
    • 0346671050 scopus 로고    scopus 로고
    • Concepts and definitions of CSR and corporate sustainability: between agency and communion
    • van Marrewijk M. Concepts and definitions of CSR and corporate sustainability: between agency and communion. J. Bus. Ethics 2003, 44(2):95-105.
    • (2003) J. Bus. Ethics , vol.44 , Issue.2 , pp. 95-105
    • van Marrewijk, M.1
  • 62
  • 63
    • 0141671697 scopus 로고    scopus 로고
    • Paradoxes and dilemmas for stakeholder responsive firms in the extractive sector: lessons from the case of Shell and the Ogoni
    • Wheeler D., Fabig H., Boele R. Paradoxes and dilemmas for stakeholder responsive firms in the extractive sector: lessons from the case of Shell and the Ogoni. J. Bus. Ethics 2002, 39:297-318.
    • (2002) J. Bus. Ethics , vol.39 , pp. 297-318
    • Wheeler, D.1    Fabig, H.2    Boele, R.3
  • 64
    • 84875020388 scopus 로고    scopus 로고
    • "Moral accounting? Employee disclosures from a stakeholder accountability perspective"
    • Williams S.J., Adams C.A. "Moral accounting? Employee disclosures from a stakeholder accountability perspective". Account. Audit. Account. J. 2013, 26(3):449-495.
    • (2013) Account. Audit. Account. J. , vol.26 , Issue.3 , pp. 449-495
    • Williams, S.J.1    Adams, C.A.2
  • 65
    • 14644436024 scopus 로고    scopus 로고
    • Available at, World Bank
    • World Bank Corporate Social Responsibility 2004, Available at http://www.worldbank.org.
    • (2004) Corporate Social Responsibility


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.