메뉴 건너뛰기




Volumn 22, Issue 2, 2010, Pages 221-244

CSR among Canadian mass tour operators: Good awareness but little action

Author keywords

Canada; Caribbean; Corporate image; Social responsibility; Tourism; Tourism management

Indexed keywords


EID: 77449136781     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596111011018205     Document Type: Article
Times cited : (105)

References (44)
  • 1
    • 0036136906 scopus 로고    scopus 로고
    • Restructuring seaside tourism: The resort lifecycle
    • Agarwal, S. (2002), "Restructuring seaside tourism: the resort lifecycle" in Annals of Tourism Research, Vol. 29, No. 1, pp. 25-55.
    • (2002) Annals of Tourism Research , vol.29 , Issue.1 , pp. 25-55
    • Agarwal, S.1
  • 3
    • 33748433975 scopus 로고    scopus 로고
    • Adoption of voluntary environmental tools for sustainable tourism: Analyzing the experience of Spanish hotels
    • Ayuso, S. (2006), "Adoption of voluntary environmental tools for sustainable tourism: analyzing the experience of Spanish hotels" in Corporate Social Responsibility and Environmental Management, Vol. 13, pp. 207-20.
    • (2006) Corporate Social Responsibility and Environmental Management , vol.13 , pp. 207-220
    • Ayuso, S.1
  • 4
    • 84866229894 scopus 로고
    • Sustainable tourism: An evolving global approach
    • Bramwell, B. and Lane, B. (1993), "Sustainable tourism: an evolving global approach" in Journal of Sustainable Tourism, Vol. 1, No. 1, pp. 1-4.
    • (1993) Journal of Sustainable Tourism , vol.1 , Issue.1 , pp. 1-4
    • Bramwell, B.1    Lane, B.2
  • 5
    • 0002324290 scopus 로고
    • Tourism - an evolutionary perspective
    • Nelson, J., Butler, R., Wall, G. (Eds.), University of Waterloo
    • Butler, R.W. (1993), "Tourism - an evolutionary perspective" in Nelson, J., Butler, R. and Wall, G. (Eds.), Tourism and Sustainable Development: Monitoring, Planning, Managing, University of Waterloo, Waterloo, pp. 27-41.
    • (1993) Tourism and Sustainable Development: Monitoring, Planning, Managing , pp. 27-41
    • Butler, R.W.1
  • 6
    • 77449155639 scopus 로고    scopus 로고
    • "Good company guidelines for corporate social performance, 2002", available at: (accessed January 27, 2008), n.d, Canadian Business for Social Responsibility (CBSR)
    • Canadian Business for Social Responsibility (CBSR) (n.d.), "Good company guidelines for corporate social performance, 2002", available at: www-cbsr.ca (accessed January 27, 2008).
  • 7
    • 44949275678 scopus 로고
    • The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders
    • Carroll, A.B. (1991), "The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders" in Business Horizons, Vol. 34, No. 4, pp. 39-48.
    • (1991) Business Horizons , vol.34 , Issue.4 , pp. 39-48
    • Carroll, A.B.1
  • 9
    • 0001483881 scopus 로고    scopus 로고
    • Sustainable destination development: The tour operator perspective
    • Curtin, S. and Busby, G. (1999), "Sustainable destination development: the tour operator perspective" in International Journal of Tourism Research, Vol. 1, No. 2, pp. 135-47.
    • (1999) International Journal of Tourism Research , vol.1 , Issue.2 , pp. 135-147
    • Curtin, S.1    Busby, G.2
  • 12
    • 33746894549 scopus 로고    scopus 로고
    • Tourism and climate change: Proposals for a research agenda
    • Dubois, G. and Ceron, J.P. (2006), "Tourism and climate change: proposals for a research agenda" in Journal of Sustainable Tourism, Vol. 14, No. 4, pp. 399-415.
    • (2006) Journal of Sustainable Tourism , vol.14 , Issue.4 , pp. 399-415
    • Dubois, G.1    Ceron, J.P.2
  • 13
    • 33745106014 scopus 로고    scopus 로고
    • The role of business in the world of today
    • Henderson, D. (2005), "The role of business in the world of today" in Journal of Corporate Citizenship, Vol. 17, Spring, pp. 30-2.
    • (2005) Journal of Corporate Citizenship , vol.17 , Issue.Spring , pp. 30-32
    • Henderson, D.1
  • 14
    • 33751199373 scopus 로고    scopus 로고
    • Corporate social responsibility and tourism: Hotel companies in Phuket, Thailand, after the Indian Ocean tsunami
    • Henderson, J.C. (2007), "Corporate social responsibility and tourism: hotel companies in Phuket, Thailand, after the Indian Ocean tsunami" in International Journal of Hospitality Management, Vol. 26, No. 1, pp. 228-39.
    • (2007) International Journal of Hospitality Management , vol.26 , Issue.1 , pp. 228-239
    • Henderson, J.C.1
  • 15
    • 0033248834 scopus 로고    scopus 로고
    • The relationship between environmental commitment and managerial perceptions of stakeholder importance
    • Henriques, I. and Sadorsky, P. (1999), "The relationship between environmental commitment and managerial perceptions of stakeholder importance" in Academy of Management Journal, Vol. 42, No. 1, pp. 87-99.
    • (1999) Academy of Management Journal , vol.42 , Issue.1 , pp. 87-99
    • Henriques, I.1    Sadorsky, P.2
  • 16
    • 77449115161 scopus 로고    scopus 로고
    • "Green to go", available at: (accessed June 23, 2007)
    • Hoag, H. (2007), "Green to go", available at: www.theglobeandmail.com/servlet/story/LAC.20070623.GREENY23/TPStory/Environment (accessed June 23, 2007).
    • (2007)
    • Hoag, H.1
  • 17
    • 10444241902 scopus 로고    scopus 로고
    • The responsible marketing of tourism: The case of Canadian mountain holidays
    • Hudson, S. and Miller, G. (2002), "The responsible marketing of tourism: the case of Canadian mountain holidays" in Tourism Management, Vol. 26, No. 2, pp. 133-42.
    • (2002) Tourism Management , vol.26 , Issue.2 , pp. 133-142
    • Hudson, S.1    Miller, G.2
  • 18
    • 77449131680 scopus 로고    scopus 로고
    • February, Working Group on Social Responsibility, Sydney, International Standards Organization (ISO)
    • International Standards Organization (ISO) (2007), ISO 2600, ISO Working Definition, Working Group on Social Responsibility, Sydney, February.
    • (2007) ISO 2600, ISO Working Definition
  • 20
    • 33746818688 scopus 로고    scopus 로고
    • The need for business environmental and social responsibility in the tourism industry
    • Kasim, A. (2006), "The need for business environmental and social responsibility in the tourism industry" in International Journal of Hospitality & Tourism Administration, Vol. 7, No. 1, pp. 1-22.
    • (2006) International Journal of Hospitality & Tourism Administration , vol.7 , Issue.1 , pp. 1-22
    • Kasim, A.1
  • 23
    • 0040621699 scopus 로고    scopus 로고
    • The boundaries of strategic corporate social responsibility
    • Lantos, G.P. (2005), "The boundaries of strategic corporate social responsibility" in Journal of Consumer Marketing, Vol. 18, No. 7, pp. 595-630.
    • (2005) Journal of Consumer Marketing , vol.18 , Issue.7 , pp. 595-630
    • Lantos, G.P.1
  • 24
    • 34547344303 scopus 로고    scopus 로고
    • Exploring consumer attitude and behaviour towards green practices in the lodging industry in India
    • Manaktola, K. and Jauhari, V. (2007), "Exploring consumer attitude and behaviour towards green practices in the lodging industry in India" in International Journal of Contemporary Hospitality Management, Vol. 19, No. 5, pp. 364-77.
    • (2007) International Journal of Contemporary Hospitality Management , vol.19 , Issue.5 , pp. 364-377
    • Manaktola, K.1    Jauhari, V.2
  • 25
    • 77449145152 scopus 로고    scopus 로고
    • An investigation into responsible tourism practices in the South African hotel industry
    • Merwe, M.V.D. and Wöcke, A. (2007), "An investigation into responsible tourism practices in the South African hotel industry" in South African Journal of Business Management, Vol. 38, No. 2, pp. 1-15.
    • (2007) South African Journal of Business Management , vol.38 , Issue.2 , pp. 1-15
    • Merwe, M.V.D.1    Wöcke, A.2
  • 26
    • 2642586043 scopus 로고    scopus 로고
    • Corporate responsibility in the UK tourism industry
    • Miller, G. (2001), "Corporate responsibility in the UK tourism industry" in Tourism Management, Vol. 22, No. 6, pp. 589-98.
    • (2001) Tourism Management , vol.22 , Issue.6 , pp. 589-598
    • Miller, G.1
  • 27
    • 77449128282 scopus 로고    scopus 로고
    • Corporate social responsibility and stakeholder engagement: A case study of affordable housing in Whistler
    • doctoral thesis, Simon Fraser University, Burnaby
    • Moore, S.R. (1996), "Corporate social responsibility and stakeholder engagement: a case study of affordable housing in Whistler", doctoral thesis, School of Resource and Environmental Management, Simon Fraser University, Burnaby.
    • (1996) School of Resource and Environmental Management
    • Moore, S.R.1
  • 28
    • 60949101536 scopus 로고
    • The thorny path to sustainable tourism development
    • Müller, H. (1994), "The thorny path to sustainable tourism development" in Journal of Sustainable Tourism, Vol. 2, No. 3, pp. 131-7.
    • (1994) Journal of Sustainable Tourism , vol.2 , Issue.3 , pp. 131-137
    • Müller, H.1
  • 29
    • 77449133380 scopus 로고    scopus 로고
    • "National tourism policy review of Mexico", available at: (accessed February 1, 2008), OECD
    • OECD (2001), "National tourism policy review of Mexico", pp. 1-22, available at: www.oecd.org/dataoecd/43/54/33650486.pdf (accessed February 1, 2008).
    • (2001) , pp. 1-22
  • 30
    • 0034134684 scopus 로고    scopus 로고
    • Environmental citizenship in multinational corporations: Social responsibility and sustainable development
    • Rondinelli, D.A. and Berry, M.A. (2000), "Environmental citizenship in multinational corporations: social responsibility and sustainable development" in European Management Journal, Vol. 18, No. 1, pp. 70-84.
    • (2000) European Management Journal , vol.18 , Issue.1 , pp. 70-84
    • Rondinelli, D.A.1    Berry, M.A.2
  • 31
    • 77449117675 scopus 로고    scopus 로고
    • August, Statistics Canada, Toronto, Canada Statistics
    • Statistics Canada (2005), International Travel: Highlights, Statistics Canada, Toronto, August.
    • (2005) International Travel: Highlights
  • 33
    • 10244254369 scopus 로고    scopus 로고
    • Tourism and socio-economic development: UK tour operators' business approaches in the context of the new international agenda
    • Tapper, R. (2001), "Tourism and socio-economic development: UK tour operators' business approaches in the context of the new international agenda" in International Journal of Tourism Research, Vol. 3, No. 5, pp. 351-66.
    • (2001) International Journal of Tourism Research , vol.3 , Issue.5 , pp. 351-366
    • Tapper, R.1
  • 35
    • 77449151859 scopus 로고    scopus 로고
    • available at: (accessed July 23, 2007), n.d, UNEP
    • UNEP (n.d.), available at: www.uneptie.org/pc/tourism/sust-tourism/economic.htm (accessed July 23, 2007).
  • 36
    • 77449137471 scopus 로고    scopus 로고
    • "Market-makers: how to make travel companies go green", available at: (accessed February 1, 2008), Upgrade: Travel Better
    • Upgrade: Travel Better (2007), "Market-makers: how to make travel companies go green", available at: www.upgradetravelbetter.com/category/environmentalism/ (accessed February 1, 2008).
    • (2007)
  • 37
    • 29144459315 scopus 로고    scopus 로고
    • Corporate social responsibility and corporate citizenship: Towards corporate accountability
    • Valor, C. (2005), "Corporate social responsibility and corporate citizenship: towards corporate accountability" in Business and Society Review, Vol. 110, No. 2, pp. 191-212.
    • (2005) Business and Society Review , vol.110 , Issue.2 , pp. 191-212
    • Valor, C.1
  • 38
    • 12444310258 scopus 로고    scopus 로고
    • Feasiblity of a responsive business scorecard - a pilot study
    • Van der Woerd, F. and Van Den Brink, T. (2004), "Feasiblity of a responsive business scorecard - a pilot study" in Journal of Business Ethics, Vol. 55, No. 2, pp. 173-86.
    • (2004) Journal of Business Ethics , vol.55 , Issue.2 , pp. 173-186
    • van der Woerd, F.1    van Den Brink, T.2
  • 39
    • 0346671050 scopus 로고    scopus 로고
    • Concepts and definitions of CSR and corporate sustainability: Between agency and communion
    • Van Marrewijk, M. (2003), "Concepts and definitions of CSR and corporate sustainability: between agency and communion" in Journal of Business Ethics, Vol. 44, No. 2, pp. 95-105.
    • (2003) Journal of Business Ethics , vol.44 , Issue.2 , pp. 95-105
    • van Marrewijk, M.1
  • 40
    • 0013104510 scopus 로고    scopus 로고
    • Sustainable tourism - unsustainable development
    • Wahaband, S., Pilgram, J.J. (Eds.), Routledge, London
    • Wall, G. (1997), "Sustainable tourism - unsustainable development" in Wahaband, S. and Pilgram, J.J. (Eds.), Tourism, Development and Growth: The Challenge of Sustainability, Routledge, London, pp. 33-49.
    • (1997) Tourism, Development and Growth: The Challenge of Sustainability , pp. 33-49
    • Wall, G.1
  • 41
    • 0003545437 scopus 로고
    • Oxford University Press, Melbourne, WCED
    • WCED (1987), Our Common Future, Oxford University Press, Melbourne.
    • (1987) Our Common Future
  • 44
    • 0037524274 scopus 로고    scopus 로고
    • Stakeholders' environmental influence: An empirical analysis in the Spanish hotel industry
    • Cespedes Lorente, J.J., Burgos Jimenez, J. and Álvarez-Gil, M.J. (2003), "Stakeholders' environmental influence: an empirical analysis in the Spanish hotel industry" in Scandinavian Journal of Management, Vol. 19, No. 3, pp. 333-58.
    • (2003) Scandinavian Journal of Management , vol.19 , Issue.3 , pp. 333-358
    • Cespedes Lorente, J.J.1    Burgos Jimenez, J.2    Álvarez-Gil, M.J.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.